Customer Ratings & Reviews

the best product ever! He became my best friend to keep my house clean

Overall, this is a decent vacmop for the price point. However, I’ve owned it for a little over five months now and the plastic hinged plug for the mop attachment broke recently despite being very gently used. It still functions, but the broken pieces must be strategically placed back together in order to work properly, which takes more time than to just manually vacuum or mop. I’m hoping I can get the part replaced as it is still under the manufacturer warranty.

Absolutely Love this !!! Cleans the floors so good you can schedule when to clean. I just sit and relax great purchase

My job keeps me very busy. Who knew that a small device could make my life easier. My eight year old is a tech head and he downloaded the app. He now takes care of the floors in the house. Anything else you have that can be linked to an app so he can clean I’m buying it. Lol he named her Rosie and I love the relationship. Lol

Works better than stated. Instructions and initial startup was a breeze.

Great robot for tiled floor, for wood floor lil bit less, but in everyday use still great and no mess with cleaning after

Absolutely love it. This thing will change your life. Its a game changer.

I bought this machine out of desperation. My Shiba’s hair shedding was killing me. I was sweeping every other day. Bundles of hair everywhere. I run this thing everyday. It’s a life saver. Haven’t used mop yet though.

Very good robot vacuum cleaner, it really cleans very well and some areas that are not easy to reach such as under the bed. I would say that it fulfills its function and I would give it 8/10.

I love it, it is perfect for my white tiles, always makes me feel happy

Having kids, i see crumbs every second, so i decided to give this Robot a try, and I have been loving it. I love that you can choose which room to clean or spot clean. Helps tremendously.

Super easy to set up,ill give it that. On my first use it went over sandals (thought it had object detection) and did not go deep into corners, seems like it stops maybe 6 inches before touching a wall. When done, a lot of hair was wrapped in the brush. I do have 4 cats and one long haired dog.

Great product! Such a smart technology cleaning device, I love mine, always wanted one and I use mine frequently and it does such a great job!

Works with hight perfomance when it's cleaning my rooms

I am pretty disappointed. We have now owned the Shark for over 3 months and it completely underperforms. We had another older model for years. The battery kept dying and after replacing it a couple times we decided to upgrade. I would have rather kept our old one. It gets stuck everywhere, we have nothing that would be considered an obstacle for it to get around or over. Imwould not recommend and wish I could return.

Everything excellent except I still can’t connect to WiFi

The only thing i don't like is fact that you have to change out cartridges (vacuum & mop) is not all on one

The tank button that holds it all together broke after 4 months. It’s nearly impossible to get a hold of the techs on the phone and you get routed to the wrong department. They send you to the robot department and have to hold again for another 30 minutes, I’ve been on hold for over an hour and still have not spoken to anyone about a warranty replacement for a broken part. This robot is useless and just a paperweight at the moment. I’m disappointed with this company as this is not the first item that has broken on us.

Do not buy, i purchased this for Christmas for $350.00 and for the last 3 weeks it has been acting funky but today when i tried to use it it just spins around in a circle. I called the support number and i actuall have to pay for fed ex for them to send me a part that i have to install. This is Unreal, this product is not woth the time, trouble or headache.

It's beautifullAt the moment everything is going well. I will update in 1 year