Customer Ratings & Reviews

I love this vocuum, target made it really is easy to shop online and have it delivered to my house

Very cool machine. Overall works as expected and I think technology has come along ways with these. Shark is definitely the brand to go with.

Does great job vacuuming the floor and holing the dirt. 2 in 1 does good job know where the carpet are at. Good mapping of the rooms

I love the house mapping and carpet plus no go zones! Amazing software!

**Product Review: Disappointing Purchase** I regret purchasing this item. Initially, it worked fine, but then it suddenly stopped functioning properly. I kept receiving an "Error 6," which indicates an obstruction to the front bumper, but there was nothing there. I tried troubleshooting by removing the bumper and manually cleaning it, but during this process, two of the nails broke off inside the device. Despite cleaning thoroughly, even though I was cleaning air, because again, nothing was there, the error persisted. Now, I’m stuck trying to schedule a repair through Best Buy, but the inconvenience doesn't stop there. I don’t have a car, which is why I ordered this online in the first place, and now I’ll have to pay for transport just to get it checked. To make matters worse, the product manufacturer hasn’t responded to my email. This purchase has been a frustrating waste of a large amount of money and time, and I’m disappointed in the lack of support from both the manufacturer and retailer.

Great little helper to assist in collecting dust without us being home.

I have 4 dogs, 2 corgis which are big shedders and 2 mutts, this vacuum keeps my house dog hair free on a daily basis!

It is ok, but gets stuck frequently, doesnt expand the map and is too clunky to try mop. Overall, not impressed.

This is ok. works as expected. Although the home is not complete clean but its fine

Great robot .. it's vacuum and mob amazing for clean.

I returned it. It was very loud. And it bumped into everything. It even moved my bathroom scale and rugs around the bathroom.

I absolutely love this robot. I can start it remotely from anywhere and it does all the backbreaking sweeping I used to have to do.

Love how I can control it by my phone. Clean my hardwood floors great.

Hated it. It started acting crazy. I gave it multiple chances. Returned it. Go with Roborock instead.

Vacuum y mopping excellent it is very useful clean

1.5 years of light use, I got brush roll stuck error. I replaced the brush roll, cleaned up the housing as advised by people with the same issue. Eventually, I called shark and they did video troubleshooting. They told me nothing can be done to fix it and they would offer me 30% discount towards a new vacuum which would actually cost me more than the original one since their shop is more expensive than other retailers. This is absurd given the price tag and that it only worked for less than a year and a half.

works perfectly and does a great job and saves us a lot of time and energy

This Shark system works great. First time trying one of these thank you.

Very good smart helpfull, intelligent does the job

The best purchase ever! It has made my life way easier. I am pleased with the quality and not having to change a bag.