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  • My Robot - Ready to Mop 100% Matrix Mop x I HEPA Anti-Allergen Exclusive Feature Matrix Mop: A specialized mopping pattern that uses a Swirling and scrubbing action to remove stuck-on stains from targeted areas. Identity a spot in your home and let your robot shine a You can also Matrix Mop SXS aren the app. Just place the robot on 1h 2TUm - MATRIX CLEAN Shark CLEAN MATRIX MOP - 2-IN-1.
  • 2-in-1 Robot Vacuum & Mop: Powerful vacuuming + Sonic Mopping. No spots missed. Cleans in precision grid + better edge cleaning & HEPA base. MOP. 2-in-1 Vacuum.
  • MATRIX CLEAN: No spots missed.
  • Sonic Mopping picks up dry debris and scrubs 100x per minute to remove stuck-on stains. It is safe for use on all sealed hard floors, including wood, tile, and laminate.
  • The text on the image reads: "Cleans Edges & Corners 50% BETTER. Cleaning. Uses blasts of air to pull debris into the cleaning path. Shark MATRIX PLUS MOP 2-IN-1 VACUUM."
  • The text on the image is already grouped and correctly written. It reads: "Anti-Allergen Complete Seal Traps 99.97%* of dust and allergens, keeping them out of the air you breathe. Down to 0.3 microns."
  • The image features a Shark Bagless Self-Empty vacuum cleaner with a 60-day capacity. The vacuum is designed to empty itself into a bagless base, providing a convenient and efficient cleaning experience. The vacuum is also equipped with an anti-allergen feature, making it suitable for individuals with allergies. The image showcases the vacuum cleaner on a wooden floor, emphasizing its cleaning capabilities.
  • Incredible Suction Power Picks up dry debris on hard floors and carpets. Shark Matrix Plus Mop 2-in-1 Vacuum.
  • Precision Home Mapping uses 360 LiDAR vision to automatically map every inch of your home, day or night. The Shark 2 Shark MATRIX PLUS MOP 2-04-1 Vacuum is a product that can be used for this purpose.
  • Detects & Avoids Objects: Sees objects in its path and cleans around them.
  • Powerful Pet Hair Pickup: Suction power and self-cleaning brushroll pick up pet hair with ease, and the robot empties itself into the anti-allergen sealed base. HAIR SELF-CLEANING ANTI-HAIR WRAP BRUSHROLL WRAP STANDARD BRUSHROLL vs Shark.
  • Recharge & Resume: The robot returns to its base, recharges, and can pick up where it left off.
  • Easily Customize Your Clean: Select a specific room or schedule whole-home cleans from anywhere with the SharkClean app.
  • Shark Matrix Plus 2in1 Robot Vacuum & Mop Trailer Video video 1 minutes 21 seconds
  • Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop Features video 1 minutes 35 seconds

Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

Model:
RV2610WA
SKU:
10104543
Your price for this item is $389.99
The comparable value price is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1189 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,189 reviews

  • Perfect for my home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with how well it cleans. It maneuvered around my house effectively.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Very poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I am not satisfied with the product. I wanted to return it by missed this opportunity with couple of days as I was out of country. Even though I tried with Customer service. I would not recommend it.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We sincerely apologize for the issues you've encountered with the performance of your Shark Matrix Robot. We will certainly relay your feedback about your robot to the appropriate departments to prevent similar situations in the future. To explore the options available to address the inconvenience with your unit, we kindly ask you to reach out to us at 1-888-228-5531.

      Kind regards,
      Shark Clean

  • Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum got caught on the edge of a throw rug and stopped, it got stuck at the leg of a lamp and stopped and at one time it only ran for 8 minutes then re docked itself Other people I k is said they have had good luck with theirs

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Gary,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark Matrix Robot. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Works but, after awhile breaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I returned this device 2x works great when it works. But, breaks I had warranty and order different product.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend

  • Started well went downhill

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a few days: it cleaned very well initially but eventually but eventually stopped wanting to run

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend

  • 2in1 was okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is mostly my fault but I was upset that the 2 in 1 function has to be empty every use and has a tendency to get stuck.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Can’t do without it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AI accessory for keeping dusty rooms clean. Reducing allergies!

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Shark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new vacuum!! It’s just takes a long time to clean

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. It does not do a good job mopping and in the 3 weeks I’ve had it I think it’s only completed one cleaning job and made it back to the dock. Now it’s not working at all.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there. Thank you for dedicating your time to provide your feedback. We are truly sorry to know that your Robot vacuum is not working correctly. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
      Kind regards,
      Shark Clean

  • functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase, very satisfied with the choice I had

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Works well but has technical trouble

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but it needs a lot of maintenance. It fails to return to dock, uses a lot of battery charge and disconnects for no reason. It also gets stuck for no reason often

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello. Thank you for your time in providing feedback. We sincerely apologize that your Robot vacuum is not working as intended. Please contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
      Kind regards,
      Shark Clean

  • Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for such a nice piece of ai robot technology

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • DO NOT BUY!!! It's a piece of trash.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The matrix plus is trash. I purchased it last night, and it has not been able to dock. I had to power it down because it was trying for an hour. When I turned it on this morning, I thought it was the same thing. It's also very loud compared to my previous shark robo vac.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Mindy,

      Thank you for taking the time to share your experience with the Shark Matrix Plus Robot Vacuum & Mop. We're sorry to hear that your unit has had trouble docking and has been noisier than expected—especially right after purchase. That’s certainly not the start we want our customers to have.

      We’d like to help resolve this for you and ensure your unit is operating correctly. Please reach out to our dedicated Robot Support team at 1-888-228-5531 so we can walk you through some troubleshooting steps and explore the best solution.

      Kind regards,
      Shark Clean

  • the best purchase I've ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality recommended does an impeccable job

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible product. The dust bin has broken not once but twice now in less than 3 months. Theres clearly a product defect that shark has yet to fix.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Tyler,

      Thank you for sharing your experience. It’s frustrating to hear that the dust bin has broken multiple times in such a short period, and we understand how disappointing that must be. Your concern about a potential product defect is important, and we want to help get this resolved.
      We recommend reaching out to our customer support team at 1-855-427-5127 for assistance. They can review the issue and explore options to ensure your unit performs as expected. We are open from Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, as well as on Saturday from 9:00 a.m. to 6:00 p.m. ET.

      Kind Regards,
      Shark Clean.

  • Must Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and convenient for house cleaning. Great price point.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Awsome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it can get unstuck from around the chairs and couchs

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Shark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and thank you Best Buy for a fast delivery!!

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had problems with this vacuum since the day we set it up. They sent us a replacement part and it worked for one day.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Kimberly,

      Thank you for your feedback. We're truly sorry to hear about the ongoing issues you've experienced with your vacuum. That’s definitely not the experience we want for our customers. While we’re glad a replacement part was sent, it’s disappointing to hear it only worked briefly. We’d love another chance to make this right, please reach out to our support team at 1-800-668-9600 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, so we can explore further solutions and ensure your vacuum performs as expected.

      Kind Regards,
      Shark Clean.

  • Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product did not meet my expectations. It doesn't pick up dust well. I purchased it after I had new flooring installed. I thought it would pick up dust from the install.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your feedback about the Shark Matrix Plus 2-in-1 Robot Vacuum and Mop. We’re sorry to hear that it didn’t meet your expectations for picking up dust, particularly after your new flooring installation.

      This model is designed to handle everyday cleaning tasks, but for post-installation cleanup with heavy dust, additional preparation, such as removing larger debris manually or using a traditional vacuum, may be necessary to optimize performance. If you’d like, our Customer Service team can help with tips on getting the best results or adjusting the settings for your specific needs. You can reach us at 1-888-228-5531.

      Your satisfaction is very important to us, and we appreciate your feedback as it helps us improve our products and services. Thank you for choosing Shark.

      Kind regards,
      Shark Clean

Page 53, Showing 1,041-1,060 of 1,189 reviews
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