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  • My Robot - Ready to Mop 100% Matrix Mop x I HEPA Anti-Allergen Exclusive Feature Matrix Mop: A specialized mopping pattern that uses a Swirling and scrubbing action to remove stuck-on stains from targeted areas. Identity a spot in your home and let your robot shine a You can also Matrix Mop SXS aren the app. Just place the robot on 1h 2TUm - MATRIX CLEAN Shark CLEAN MATRIX MOP - 2-IN-1.
  • 2-in-1 Robot Vacuum & Mop: Powerful vacuuming + Sonic Mopping. No spots missed. Cleans in precision grid + better edge cleaning & HEPA base. MOP. 2-in-1 Vacuum.
  • MATRIX CLEAN: No spots missed.
  • Sonic Mopping picks up dry debris and scrubs 100x per minute to remove stuck-on stains. It is safe for use on all sealed hard floors, including wood, tile, and laminate.
  • The text on the image reads: "Cleans Edges & Corners 50% BETTER. Cleaning. Uses blasts of air to pull debris into the cleaning path. Shark MATRIX PLUS MOP 2-IN-1 VACUUM."
  • The text on the image is already grouped and correctly written. It reads: "Anti-Allergen Complete Seal Traps 99.97%* of dust and allergens, keeping them out of the air you breathe. Down to 0.3 microns."
  • The image features a Shark Bagless Self-Empty vacuum cleaner with a 60-day capacity. The vacuum is designed to empty itself into a bagless base, providing a convenient and efficient cleaning experience. The vacuum is also equipped with an anti-allergen feature, making it suitable for individuals with allergies. The image showcases the vacuum cleaner on a wooden floor, emphasizing its cleaning capabilities.
  • Incredible Suction Power Picks up dry debris on hard floors and carpets. Shark Matrix Plus Mop 2-in-1 Vacuum.
  • Precision Home Mapping uses 360 LiDAR vision to automatically map every inch of your home, day or night. The Shark 2 Shark MATRIX PLUS MOP 2-04-1 Vacuum is a product that can be used for this purpose.
  • Detects & Avoids Objects: Sees objects in its path and cleans around them.
  • Powerful Pet Hair Pickup: Suction power and self-cleaning brushroll pick up pet hair with ease, and the robot empties itself into the anti-allergen sealed base. HAIR SELF-CLEANING ANTI-HAIR WRAP BRUSHROLL WRAP STANDARD BRUSHROLL vs Shark.
  • Recharge & Resume: The robot returns to its base, recharges, and can pick up where it left off.
  • Easily Customize Your Clean: Select a specific room or schedule whole-home cleans from anywhere with the SharkClean app.
  • Shark Matrix Plus 2in1 Robot Vacuum & Mop Trailer Video video 1 minutes 21 seconds
  • Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop Features video 1 minutes 35 seconds

Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

Model:
RV2610WA
SKU:
10104543
Your price for this item is $389.99
The comparable value price is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1189 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,189 reviews

  • Stopped working a week after return window expired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working a week after return window expired, it was such a shame and by far the worst money spent ever! I do not recommend this at all! Parts wear out faster than one would believe.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Alvaro,

      Thank you for taking the time to leave this review.

      We're so sorry to hear that your Shark Robot vacuum stopped working after the return window expired. While we will absolutely share your feedback with the relevant teams for consideration on future products. We would like to make sure your vacuum works as it should. Please don't hesitate to reach out to our team by phone at 1 800 668 9600.

      Kind regards,
      Shark Clean

  • Robot not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it didn’t work at all the app was super slow and the robot was not working properly

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Brandon,

      Thank you for sharing your feedback. We’re truly sorry to hear that the app was slow and the robot didn’t work properly. We understand how frustrating this must be, and we’d like to help resolve this for you. Please reach out to our Customer Service team at 1-888-228-5531. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.

      Kind regards,
      Shark Clean

  • Worse robot yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was advertised that this robot goes around objects this is so far from being true my old shark robot does a much better job then this one does this new robot hits just about evetything on the floor including smacking into all of the chsirs stay away from this product not worth it for the ammount of money they are charging for it

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend

  • Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a much better cleaning job than my exwife!!!!

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Robot vacuum cleaner not working.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not working good. It didn’t take dust form floor and not mops it is bad.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Shyam, thank you for your review and for bringing this to our attention. We’re so sorry to hear about your experience, and we understand how frustrating this must be. You mentioned that it is not working well, it didn’t take dust from the floor, and it doesn’t mop, which you feel is bad. This isn’t our usual standard, and we want to make sure this gets addressed. Please contact our customer service team at 1-888-228-5531, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to get this resolved. Kind regards, Shark Clean

  • Does not work enough for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not pick up much dirt and goes back often to empty when it has hardly picked much.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend

  • Set it and forget it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option to leave it alone for ip to 60 days.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not drain its own dirty water. Does not pick up salt or sugar thar well.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Mop issue

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended after 6 months of light use, the Mop doesn't work property. And the warranty service is poor. When it was new, it worked amazing

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We sincerely apologize for inconveniences that you've encountered with your Shark Matrix. Please reach out to our team by phone at 1-888-228-5531. We'd be happy to look into this for you.

      Kind regards,
      Shark Clean

  • vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn’t work after a week i took it back to the store

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you so much for your feedback! We're sorry to hear that you encountered problems with your Shark Matrix Plus 2-in-1 Robot that resulted in your return. Rest assured, we will pass your comments along to the appropriate teams for future enhancements. We hope you'll consider trying our products again in the future!

      Kind regards,
      Shark Clean

  • Worse Decision Ever: Buying Shark & from BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked first few weeks: mapped twice, used to vacuum 4 times, mop 1x, now will not chargeor connect to wifi. Purchase 8/, arrive 9/7 & return BB return window closed 9/15. Shark said not correct unit b/c no light on top of dock, so its not bagless self emptying? I have to tske puctures, email the. I , yhen wait for 5 days for Shark just to get back to me to let me know what they can do? I should have stuck to Amazon and/or better yet with Dyson. Now I have $500+ piece of crap.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi AngelS,

      Thank you for sharing your detailed feedback regarding the Shark Matrix Robot Vacuum and Mop. We’re very sorry to hear about the challenges you’ve faced with charging, Wi-Fi connectivity, and the support process. This is not the experience we want for our customers.

      Our support team strives to resolve issues as quickly as possible, and we appreciate your patience while they work to address your concerns. Based on your description, it sounds like the unit you received may differ from the expected model, and we understand how frustrating this situation must be.

      If you’d like additional assistance or clarification regarding your case, we encourage you to contact our dedicated robot support team at 1-888-228-5531. They’re committed to finding a resolution for you.

      We value your feedback and appreciate the opportunity to assist further.

      Kind regards,
      Shark Clean Team

  • 3-1 vacuum mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically for a empty room with no furniture

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Faviola, thank you for your feedback. We’re sorry to hear that your experience with the Shark RV2610WA didn’t meet your expectations. This is not the standard we aim for, and we understand your frustration. Your input is crucial for us, and we’d love to help resolve any issues you’re facing. Please reach out to our customer service team at 1-888-228-5531, available Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Best regards, Shark Clean NA

  • 2 stars.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too many problems with the app and the front sensor,

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your robot vacuum. Please reach out to our team by phone at 1 800 668 9600, so we can look into this further.
      Kind regards,
      Shark Clean

  • Small plastic parts break easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small plastic parts are very fragile, once they are broken you can no longer make the vacuum clean correctly. We had this vacuum less than 2 weeks before the plastic part on the mopping attachment broke off. Then, less than 1 week later, the small plastic part that holds the spring down on the bottom of the vacuum broke off so that we were unable to use the vacuum at all anymore.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that your Shark Robot Vacuum has broken after a few weeks of purchased it, this is no the experience we want our customers to have and we would like to guide you through the process to get this sorted. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.

      Kind regards,
      Shark Clean

  • Don’t buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, the map keeps getting wiped out and never goes to the area it’s assigned

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Jessica,

      Thank you for taking the time to share your experience. It’s incredibly frustrating when the map keeps resetting and the vacuum doesn’t follow its assigned path. This kind of behavior isn’t expected, and we want to help get things back on track. To properly review what’s going on, please reach out to our customer service team at 1-888-228-5531 with the unit present at your earliest convenience. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.

      Kind Regards,
      Shark Clean.

  • Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good of a vacuum as other sharks without mop

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for sharing your thoughts! We are sorry to hear that your experience with your Shark Matrix Plus RV2610WA has not been the best. We will relay your feedback to our product development teams. If you have any questions or require assistance, please feel free to call us at 1-888-228-5531, and we will be glad to help.

      Kind regards,
      Shark Clean

  • Okay i guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not overly sure about this product. Setup was easy mapping around my house was difficult

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend

  • Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job decently well. Need to fill the character limit.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Pieces keep breaking

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was working fine but after 6 months things started breaking and now the machine doesn’t work

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

  • Waste of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage, will not mop at all. So so at picking up dirt and debris, gets stuck on vents and throws an error. It will be returned.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
Page 54, Showing 1,061-1,080 of 1,189 reviews
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