Customer Ratings & Reviews

As a pet owner with three dogs, I’ve always struggled to keep my floors clean. Between fur, dirt, and the occasional paw print, it felt like a never-ending battle. Enter the Shark Matrix 2-in-1 Vacuum and Mop – my ultimate cleaning game-changer! This device is nothing short of amazing. It does a better job than I ever could, leaving my floors spotless every single time. The vacuum is incredibly powerful, picking up pet hair and debris with ease, even from carpets. And the mop? It’s a dream come true for my hardwood and tile floors, effortlessly tackling dirt and stains in one pass. What truly impressed me was how intelligent and efficient it is. The smart navigation ensures no spot is missed, and it seamlessly transitions between vacuuming and mopping, depending on the floor type. It even avoids pet bowls and toys – no babysitting required! Maintenance is simple, and the large dustbin means I’m not constantly emptying it. Plus, it’s surprisingly quiet, which is a huge plus when you have pets that scare easily. If you have pets and want a vacuum and mop that works harder than you ever could, the Shark Matrix 2-in-1 is worth every penny. My floors have never looked better, and I finally have more time to spend with my furry friends instead of constantly cleaning up after them. Highly recommend!

I am absolutely so thankful that I bought this vacuum/mop combo! I have had three within the past 5 years. This one is by far the best. The last one I had was an Ecovacs Deebot N8+. Pros: - Mop moves side to side so it cleans better - Large reservoir, cleans my house twice before running out (900sqft) - Quiet - Does not get tangled over cords or stuck easily (my last two did all of the time) - The rolling brush really doesn't get as dirty as quick as any other ones I have used. My hair is extremely long and I do shed almost as much as my cat and dog do haha, I do not have to frequently cut off my hair from the brush. Cons: - Map from the Ecovacs was WAY better. You were able to locate it in real time on their map, making it easier to create no mop zones and all of the other mapping features. They can most definitely improve in that aspect. - Also doest not allow you to schedule multiple cleaning cycles, just one time daily to clean. :( - The self-emptying feature only works with the regular vacuum. When the mop attachment is on, it charges on the opposite side to prevent wetting the charging ports and it holds the dust in. You have to manually empty, which really sucks as I use the mopping feature on a daily basis. I would still say this is the best I have had so far. 4/5 only because the app can really use some help to improve the user experience.

Cleans very well. Exceeded my expectations. Cons- Needs to recharge to complete its cleaning. Once it recharges, the results were excellent

I bought the Von Mop robot and I’m very satisfied with the results. It’s an excellent product that really helps save time on daily cleaning. The robot does a great job keeping the floors clean and the house looking neat. The best part is that while the robot is working, you can spend your time on other activities. After using it, the house feels fresh and clean. I highly recommend it for anyone who wants to keep their home clean without spending a lot of time on cleaning. Very good purchase.

Love it! Best thing invented for a busy single mother with a full time job. When it runs it looks like I used a house cleaning/maid service! Up front investment is much better than paying a weekly, biweekly, monthly fee or any reoccurring expense for cleaning! Floors take a long time to clean but this robot eliminates the chore and saves me tons of time and money. My kids, animals and work boots track in a lot of dirt, sand and debris. This thing doesn’t miss a speck!

Love, love,love my shark matrix. Cant believe i never bought this sooner!! It was easy to map my home. Program to clean at night. My home is incredibly clean. It does a great job cleaning multiple surfaces. From carpet to hardwood, tile, deep pile carpet, runners, etc easily goes over "ledges" between rooms. And returns to base & self cleanse. Super easy to change to floor wash. Amazing!! For a busy lifestyle, this is a must have. Worth every penny!!

Great vacuum for low carpet and maintained pet households. It does amazing on bare flooring, but in my opinion falls short for carpet. It does vacuum well and picks up, but my wife's hair and the cat's hair do not seem to get picked up as much as I wanted. It's great to maintain a cleaner house, but do deep cleaning occasionally. The mop works well for a light clean and requires manual setup for the mop, but it's easy to get mopping. Overall, we like it; the house does feel cleaner and reduces the amount of cleaning.

I love this vacuum. The suction is great and it does a great job mopping my hard surfaces. The only issue I have with this vacuum is with the battery life.

I wanted to love this Shark robot vacuum/mop, but after about a month it’s been mostly frustration. The mopping doesn’t work, the mapping is wildly inaccurate, and zoning isn’t usable. It rarely recognizes floor types correctly. Even with my floors cleared each day, it still knocks things over and gets tangled in cords and brushes. It has only completed 2–3 successful runs; most attempts end with a new error. It also randomly left the dock and then couldn’t find its way back. This morning the app showed it disconnected at 5% battery after sitting on the dock overnight. The “60 days without emptying” claim didn’t hold up either—I’ve already had to empty the base. On the few days it did finish, the cleaning looked good, but it’s not dependable enough for daily use. Disappointing for a ~$400 purchase. Shark, stop false advertising, this has been an absolute annoying and disappointing experience so far!!!!

I recently purchased the Shark Matrix Plus 2-in-1 Robot Vacuum & Mop, and I'm absolutely thrilled with its performance. This smart device has revolutionized my cleaning routine, earning a well-deserved 5 stars! Firstly, the suction power of this robot vacuum is impressive; it effortlessly tackles pet hair, dirt, and debris from both hard floors and carpets, leaving them immaculately clean. The added bonus of sonic mopping ensures that even stubborn stains are no match for this machine's thoroughness. The Matrix Clean feature offers exceptional home mapping abilities, allowing precise navigation and mapping of my living space. This not only ensures every corner gets attention but also lets me customize cleaning schedules as per different rooms or areas. The HEPA bagless self-emptying system is a game-changer, making maintenance a breeze. No more worrying about emptying the dustbin frequently—this vacuum takes care of it on its own, keeping the air clean and my hands free from dust and debris. The WiFi connectivity feature allows seamless integration with my smartphone, granting me control and monitoring from anywhere. I appreciate the ease of scheduling cleanings remotely, adjusting settings, and receiving notifications when the task is done. Overall, the Shark Matrix Plus 2-in-1 Robot Vacuum & Mop is a powerhouse of convenience, intelligence, and exceptional cleaning prowess. It's undoubtedly a must-have for anyone seeking an efficient, hands-free cleaning solution. Highly recommended!

Pretty good vacuum initially purchased because im so busy and we have vinyl floors throughoutost the house so hoped this could hemp with the chores some. It gets caught up on my rug sometimes and its not the brightest at mapping out your home. It does a decent job vacuuming thpugh gets the majority of stuff off the floor. Haven't tried the mop function yet but will update once i have. Decent purchase though

The only thing is the charge doesnt last long.Other than that,it cleans well.

Vacuums very well. It does not get entire house. Difficult to map. Had to do multiple times. Haven’t tried the mop feature yet. It does do a good job on the places it goes . I may not be tech savvy enough to set up correctly. If you are tech savvy i think it would be an amazing product. Canister much smaller than I thought

Its a very helpful item and works very well. Only negative thing i can say about it but its not really negative is if you leave certain things on The floor like my laptop for example it will roll over top of the laptop but its definitely worth it and worth the price .East to use and set up

Honestly started off disappointed with this product as it struggled to figure out where it was before it could clean. Mapping it to a smaller area has helped that. It doesn’t do well when there’s too many obstacles. However the large wheels can easily get over thresholds separating rooms. The suction is average, and of course it can not do corners. It has not replaced my regular or hand vacuum. I have yet to use the mopping function.

Our shark does what it's supposed to do. We have not had it long enough to speak on it. I did have to put her on punishment because she started doing what she was not supposed to do. To be continued

We had it a little over 2 years now it vacuums great and mops good.the issue we have is with the programing and when it senses things in the way it will take a minute for it get back on track. Also it stuggles with transitions from tile to wood floor and if you have dogs that like to chase things and if the bump it it stops working

This is an awesome product no complaints for the price and I know some of the more expensive ones have the other features we miss on this.. does an amazing job assisting around the house. When it dumps it is alittle loud but we have it run at night and it Dosent wake anyone up on the regular. The only things this is missing is a a self cleaning pad and auto filling mop but that’s on the more expensive model. I will have to say sharks app needs alittle work as other brands I have had show the robots exact location and places it’s been via a red lin on the map where there’s Dosent. Those are my only recommendations but the product itself is amazing easy setup and app works well

This Shark robot is a total game-changer! The vacuum and mop combo works flawlessly, and the sonic mopping really gets floors clean. Home mapping is accurate and the self-empty feature is so convenient. HEPA filtration captures everything and WiFi control makes it super easy to use. Highly recommend for busy households!

Picks up dog hair extremely well but in doing so can cause the roller to be jammed. My floors stay consistently clean, and it just looks cool having a little dirt hungry robot goblin cruising around your house. My chihuahua likes to climb on top of the vacuum with its missing front leg and ride the robot like it's the cool kid in high school.