Customer Ratings & Reviews

I love the shark robot it keeps my house clean at all time I glad to have it at homa

Works decently. Doesn’t get into corners like I would like and the mopping does okay. Good for daily maintenance. Still requires a manual vacuuming and mopping from time to time. Knowing what I know, I wouldn’t buy it at full price, definitely worth it on sale.

Amazing Machine , true Time Saving , Clean better than Human , highly recommended

Love this!!! Makes life so much easier specially on this busy holiday season

The Shark Matrix Plus 2 in 1 Robot Vacuum & Mop has done better than I would thought. We have dogs and it does get very dirty and this thing picks up everything and has no problem with it. The mopping feature does good and helps out with keeping the floor looking good. I would definitely recommend this to others and we have purchased this as a gift for family as well due to it doing such a great job job.

I like it, the app was easy enough to set up, and the robot hasn’t gotten stuck yet. A couple times it had trouble finding the dock, but I believe it was due to the way I had set it up. Follow the instructions and you’ll be good.

Robot cleans great. Fast and easy setup. Highly recommend.

Vacuuming and mopping works great. Easy setup in app. Does everything I need it to.

Love the Matrix Plus 2-in-1 Robot Vacuum and Mop. It works as described. Cleans the floor very well.

It works great for cleaning and even a surface level mop. The problem is once a month it randomly disconnects from the app and the only way you can fix it is by deleting it and fully reconnecting. The first time it did that I lost the home’s entire map and had to redo them. The past few times it has kept the map. Either way- it’s annoying to have to manually reconnect each month for no apparent reason.

Absolutely the best robot vacuum Ive owned. Vacuums and mops, maps your home so it can be set to clean specific areas or even avoid areas you dont want cleaned. Easy to use and so quiet you forget it is running.

Very easy to use and the app is user friendly cleans greats and does not miss a spot.

This is a great device. You set it on the app and does its thing. Cleans well! Very happy.

This cleaning bot has really changed the game in our home !! Works amazing!

Great product would buy again. Wouldn’t change anything about it.

Use this daily and have no issues. The app was little rough to set up but its great now!

I absolutely love this item—it has exceeded my expectations in both quality and performance. It’s proven to be a great investment that adds real value, and I’m confident it will continue to deliver long-term benefits. I highly recommend it to anyone considering making the purchase

Love our new Shark. So much better than our Debot.

Its really very good cleaner . Simple , useful, quality

I've been running the vacuum daily for about a year now without any serious issues. My only complaints are related to the App. It frequently logs me out unprompted and some times takes several times to log back in. The app also frequently deletes the map of the house so in order to use the room feature, I have to stop what I'm doing and re-add all the rooms in the house. As a whole, the app needs some major work and I'm not sure i would buy it again.