Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • My Robot - Ready to Mop 100% Matrix Mop x I HEPA Anti-Allergen Exclusive Feature Matrix Mop: A specialized mopping pattern that uses a Swirling and scrubbing action to remove stuck-on stains from targeted areas. Identity a spot in your home and let your robot shine a You can also Matrix Mop SXS aren the app. Just place the robot on 1h 2TUm - MATRIX CLEAN Shark CLEAN MATRIX MOP - 2-IN-1.
  • 2-in-1 Robot Vacuum & Mop: Powerful vacuuming + Sonic Mopping. No spots missed. Cleans in precision grid + better edge cleaning & HEPA base. MOP. 2-in-1 Vacuum.
  • MATRIX CLEAN: No spots missed.
  • Sonic Mopping picks up dry debris and scrubs 100x per minute to remove stuck-on stains. It is safe for use on all sealed hard floors, including wood, tile, and laminate.
  • The text on the image reads: "Cleans Edges & Corners 50% BETTER. Cleaning. Uses blasts of air to pull debris into the cleaning path. Shark MATRIX PLUS MOP 2-IN-1 VACUUM."
  • The text on the image is already grouped and correctly written. It reads: "Anti-Allergen Complete Seal Traps 99.97%* of dust and allergens, keeping them out of the air you breathe. Down to 0.3 microns."
  • The image features a Shark Bagless Self-Empty vacuum cleaner with a 60-day capacity. The vacuum is designed to empty itself into a bagless base, providing a convenient and efficient cleaning experience. The vacuum is also equipped with an anti-allergen feature, making it suitable for individuals with allergies. The image showcases the vacuum cleaner on a wooden floor, emphasizing its cleaning capabilities.
  • Incredible Suction Power Picks up dry debris on hard floors and carpets. Shark Matrix Plus Mop 2-in-1 Vacuum.
  • Precision Home Mapping uses 360 LiDAR vision to automatically map every inch of your home, day or night. The Shark 2 Shark MATRIX PLUS MOP 2-04-1 Vacuum is a product that can be used for this purpose.
  • Detects & Avoids Objects: Sees objects in its path and cleans around them.
  • Powerful Pet Hair Pickup: Suction power and self-cleaning brushroll pick up pet hair with ease, and the robot empties itself into the anti-allergen sealed base. HAIR SELF-CLEANING ANTI-HAIR WRAP BRUSHROLL WRAP STANDARD BRUSHROLL vs Shark.
  • Recharge & Resume: The robot returns to its base, recharges, and can pick up where it left off.
  • Easily Customize Your Clean: Select a specific room or schedule whole-home cleans from anywhere with the SharkClean app.
  • Shark Matrix Plus 2in1 Robot Vacuum & Mop Trailer Video video 1 minutes 21 seconds
  • Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop Features video 1 minutes 35 seconds

Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

Model:
RV2610WA
SKU:
11969357
Highly rated by customers for:
$839.99

Customer reviews

Rating 4.2 out of 5 stars with 1247 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,247 reviews

  • Shark vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans well it is a little loud but not to bad.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Keeps gloors very clean

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for our new bigger home and she loves it!

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great 2 in 1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job picking up small stuff off of hardwood/tile. Gets the job done. Awesome for a daily tidy up. Mopping is a great feature, obviously not a deep clean. Does leave the floor looking good.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Very Impressed!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m completely impressed with the quality of this product. Mapping was quick and easy. Sweeps and mops like no other. I was doubtful but overly happy with my purchase.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a couple months now and my only concern with this is that no matter how many times I map my house, there's still spots that it won't go over. The 2 in 1 function is great and easy to remove and change.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Cleans well, terrible to set up

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, definitely some work is needed on the software. When you first attach the mopping attachment it can take almost a full pass of my kitchen before it starts dispensing fluid. Also, the house mapping could be better or easier to tune. Took a couple hours to get it dialed in to mop next to our area rug but not on it.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Wyatt,

      Thank you for sharing your experience with the Shark Matrix Plus Robot Vacuum & Mop. We’re glad to hear that it cleans well, though we understand that the software and mapping setup could be more seamless. It’s great that you were able to fine-tune the settings to avoid mopping your area rug, but we appreciate your feedback on making this process more intuitive.

      We’re always working to improve our technology, and insights like yours are incredibly valuable. If you need any further assistance in optimizing the mopping or mapping functions, our support team would be happy to help at 1-888-228-5531.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Mapping

    Saves my family so much time!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting one of these for awhile and my wife finally said yes after I found it on sale for a good deal. Couldn’t be happier! Let the robot explore your house and it’ll map out each room and it’ll get to work. We have 3 cats, 1 dog and a 19m old baby, as you can imagne the pet hair and toddler snacks.. haha!

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Amazing quality and features for the value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and features and value. Does a great job mapping and mopping

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does an amazing job at cleaning. I love how I can program it and it moves on its own.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use great for dog hair clean great

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great buy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run 'Clean Latifah' on a schedule (yes you can name it) with the vacuum, switch out for the mop head every few days. It picks up much better than I originally thought. Having a toddler definitely pushes the limits on daily cleaning, but this Shark vacuum hasn't disappointed. Truly advise the slightly higher cost for the dust bin.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Super quiet

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a really good job, but can't pick up hair like if you shaved and dropped it on the ground or what not. But the no will get it if you switch over to that. The noise is 50-53 dbs, so super quiet.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Robot aspirador

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything expected, very good product.very good

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Mi baby shark vacuum robot I recommend it full.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how clean I recommend it. And more if you have a pet, it leaves you with the floor spotless.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Good robot for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum side of robot, mop side is not a tuff cleaner. Mapped house in 15 min!!!

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Oswaldo,

      Thank you for sharing your feedback with us. We're glad to hear the vacuuming side of your robot is working well, and it’s great that it mapped your home so quickly. We also appreciate your notes about the mopping performance, as insights like yours help us understand where we can continue improving. If you’d like, we’d be more than happy to take a closer look at your unit to see if there’s anything we can adjust or troubleshoot to help bring your experience closer to a five‑star one. Please feel free to give us a call at 1‑888‑228‑5531, where one of our robot product specialists can assist you directly. We're available Monday–Friday, 9 a.m.–9 p.m. ET, and
      Saturday, 9 a.m.–6 p.m. ET.

      Kind regards,
      Shark Home

  • Pros mentioned:
    Cleaning performance

    Great for Multi-Dog home

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so impressed with this product! I have four dogs, and it’s a lifesaver for keeping our home hair-free. The only downside is that it can’t be used upstairs, so I can’t use it to clean upstairs.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing no need to brush floors now and mop it too, cats like it also so pretty good thing - i recommend it to buy

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Best Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best helper ever, made my cleaning way faster and easier.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, excellent product, I’m recommend.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Shark Matrix Plus 2-in-1 robot vacuum & mop WOW

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark matrix plus 2-in-1 robot vacuum mop is excellent! Works perfectly. My floors are immaculate and clean. Operates from the app on my phone. Cleans the 1135 square foot area in one recharge. LOVE this vacuum!

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
Page 23, Showing 441-460 of 1,247 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.