Customer Ratings & Reviews

works good like a tornado. make sure nothing is in it’s way or it will try to eat it up, including the dogs bed, the wires under the adjustable bed, Christmas tree skirt, etc

This guy is awesome!! Very accurate mapping and does not miss any spots!!

Easy to use. Love the app. Really cleans well!! Would recommend!

Amazing product I bought two one for me and one for my neighbor. I waited until Black Friday to get it for great price

My absolute favorite vacuum! I love that I can send it to vacuum while I’m not even home! Picks up all the pet hair great!

Excellent product, does a great job on my new vinyl floors. Both mop and vacuum. I have one dog and one cat as well!

So happy. This little guy is so good. I'm only sad I didn't get one sooner. The mop function is amazing. I have 2 cats and a dog and wood floors. It used to be impossible to keep up with the hair. It runs every morning before anyone is awake and my floors have never been cleaner. Its way quieter than I expected and I was worried it would fall down stairs but no problems.

works great! Love the self emptying but wish it came with more pads

Honestly a nice vacuum but the app needs updating. It does seem to get "lost" occasionally. I send the vacuum to vacuum the kitchen and it randomly heads to the bathroom first. Probably needs to be remapped but could also be an app issue.

I purchased this as my wife has an injured back. She loves being able to vacuum and mop while she relaxes her back.

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New vacuum/robot mop works well. Quieter than previous robot vacuums. Mop is decent but don’t expect perfection.

After a lot of reviews of many different robot vacuums, we determined that Shark was a preferred brand. We had a list of features that we knew our choice had to have. This had almost everything we wanted. It’s only been a few months since our purchase but this robot has lived up to all we researched.

This robovacuum is great.It helps us to keep down the pet hair and it has a great feature that allows us to focus it on certain areas.We know are high traffic

does loss a connection once in a while but works very well.

Very impressed with the vacuum so far. The matrix feature is great for creating smooth lines . Worth every penn so far.

The Shark Robot Vacuum is a wonderful helper with the house chores. Minimize my actual cleaning time a lot.

This is our 1st robot vacuum and mop combo unit. After initial set-up and learning curve, I am pleasantly surprised by the amount of things this device can do. It has made our lives much easier as I have scheduled it to start late night and by the time we get up our main living area and kitchen are all clean. We usually perform mopping during the day. I am thinking about getting a Vacuum only unit so we can use it in our 2nd level.

Easy set up! Works great! So nice to come in to clean floors.

It offers great value for its price point. The vacuuming performance is impressive, although the mopping function is rather basic, effectively cleaning about 60% of the floor. The accompanying app is user-friendly, yet it necessitates mapping the rugs and carpeted areas. In comparison to more advanced robotic models like Roborock or Dreame, this product falls short in terms of object avoidance, self-cleaning of the mop, or auto-refilling the mop solution—all of which are not available options in this model.