Customer Ratings & Reviews
- Model:
- RV2610WA
- SKU:
- 11969357
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Pros mentioned:Cleaning performance
Love it!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase i ever made, really cuts the stress of keeping down the pet hair, between working as a nurse and being in school. Its really maintained my sanity
I would recommend this to a friend - Pros mentioned:Cleaning performance
Best vac/mop ever!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing I could have ever bought. It vacuums and mops at the same time! I can ever start it while I’m away from home!
I would recommend this to a friend Great Robot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We installed wooden floors and have been using the sweeper since. Wife loves it which means i love it. Havent used the mop part yet. No manual to tell us how.
I would recommend this to a friend- Pros mentioned:Ease of use
Love it
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy it! Makes housework chores a lot easier on this mama of 3.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Totally Worth It!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a GAME CHANGER when it comes to dog hair! I am amazed at how much hair it picks up that I never noticed was on the floor even after sweeping with a broom.
I would recommend this to a friend - Pros mentioned:Noise level
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet works nicely doesnt get all dog hair at all but that was expected neither did the roomba i got fluffy dogs. Easy to use simple set up does what I need to do would buy again.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Excellent!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent robot. Smart and effective. I was hesitant about the “mopping”, but it has proven to be a great addition for both vacuuming and mopping. Highly highly recommend.
I would recommend this to a friend - Pros mentioned:Mapping
Shark matrix
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good suction and maps room well, mopping attachment not used yet.
I would recommend this to a friend - Pros mentioned:Cleaning performance
NEED THIS
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WILL NEVER LIVE WITHOUT THIS IN MY HOUSE AGAIN! WE HAVE THREE DOGS AND CHILDREN! EVERY MORNING WE WAKE UP TO CLEAN FLOORS
I would recommend this to a friend Expected more for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great in the beginning but now it constantly will get suck in different areas of the house and just basically spin in circles
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Rickey,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that your Matrix Plus is getting stuck and spinning in circles. We understand how frustrating this must be, and we’d like to help troubleshoot the issue. Please reach out to our Customer Service team at 1-888-228-5531. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean
This deals simplified my life.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent , works according with the expectation, excellent service in the store.
I would recommend this to a friend- Pros mentioned:Mapping
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how it maps out your house so you can designate each room. You can also set it to only mop certain places and it has a great spot feature
I would recommend this to a friend - Pros mentioned:Cleaning performance
Robot vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great cleans up a lots of cat hair every day doesn't need to be constantly emptied
I would recommend this to a friend Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it.. the Sharki3 romba works very well. Just a little tedious that when you want to.mop you have to go switch from.one to another. Add water and soap. Overall its a 10+
I would recommend this to a friend- Pros mentioned:Ease of use
Lol A temporary replacement (W)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need I say anything amazing technology easy to use and setup especially on the app through your IPhone/android
I would recommend this to a friend - Pros mentioned:Cleaning performance
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing definitely worth the money. Got it for my wife who has medical issues.
I would recommend this to a friend - Pros mentioned:Ease of use
Sweeper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! So easy to set up. Love having it on a schedule to clean every day.
I would recommend this to a friend Not great, Best Buy even worse.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife for xmas. It would not reconizthe mop attachment by the 10th of january. Tried to trouble shoot myself for a week. Finally had time to bring it back for an exchange. Best buy told me nope sorry been over 15 days. So with no help there on my $700 vacuum, I emailed shark. Shark is sending me a new mop head apparently however its not in stock and they cant tell me when it will ship. I asked for a unit so I can exchange and was told nope sorry. Now I have a $700 robot that sits there. So moral of this story is dont buy from best buy and shark because neither one will fix your issue. Good luck.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there,
Thank you so much for taking the time to share your experience with us. We understand how incredibly frustrating it must’ve been to have your robot stop recognizing the mop attachment so soon after purchasing it, especially after trying to troubleshoot the issue on your own. We also recognize how disappointing it feels to be waiting on a part that’s currently out of stock. This truly isn’t the experience we want for our customers, and we appreciate your patience throughout the process so far. We’d really like the opportunity to take another look and explore what more we can do to help get your unit up and running. Please give us a call again at 1‑888‑228‑5531, where one of our product specialists can review your case in more detail and see what options may be available. We hope to regain your confidence in our brand. We're available Monday to Friday: 9 a.m. – 9 p.m. ET and Saturday: 9 a.m. – 6 p.m. ET.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its amazing. Easy to use and gets everything off floors. Have floor looking amazing.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Shark Matrix Vac/Mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a real nice job mopping, don't have to redo any areas or spot clean anything.
I would recommend this to a friend