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$839.99

Customer reviews

Rating 4.2 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,248 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sharkira

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing the shark vacuum and mop really comes in handy it does a good job mopping I recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sharky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my smart Sharky. It does the exact thing I wanted. It swipes very well and mopes very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sharks Robot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working super fine. I can believe how much dirt this little friend is capable of cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Robot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully, clean and mops better than I could have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and and you can time it and every area of the house you want it to clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    You NEED this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly efficient and when scheduled, my whole floor is cleaned while I’m away. Best purchase I’ve made in years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark 2 in 1 Robot Vacuum and Mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Robot Vacuum & mop to use in our home. The vacuum portion is the part we have used. Getting ready to use the mop portion. Works really well!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it’s job sometimes other times it just spins in circles until there is a code or gives up and wants to return to dock the half the time it can’t even find its own dock don’t buy

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there, thank you for taking the time to share your experience with us. We’re disappointed to hear the trouble you’ve been having with your robot vacuum, and we completely understand how frustrating this must be. A robot vacuum should make cleaning easier, not spin in circles, show error codes, or attempt to return to the dock only to struggle to find it half the time. This isn’t the experience we want for our customers, and we’d really like the opportunity to look into this further to ensure your robot vacuum is functioning properly and to determine whether something may be malfunctioning. Please contact our customer service team at 1-888-228-5531, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to get this resolved. Kind regards, Shark Clean

  • Rated 5 out of 5 stars

    it does its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loads of waste storage. so glad I upgraded to this so i dont need to constantly empty out the waste I have not yet used the mop feature

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum is cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I have 2 units it both sides of my house so I don’t have to move it it does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesistant but totally love this device. Have not tried the mop option yet but vacuum part works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    house is clean

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best robot I've had so far. Shark is one of my favorite companies and this upgrade has worked perfectly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The reservoir latch broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good but the latch for the resorvoir broke

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Stephanie,

      Thank you for your feedback! This isn’t our usual standard, we understand how frustrating this must be for the latch of your water tank to break and we’d appreciate the opportunity to make this right. Please contact our Robot customer service team at 1-888-228-5531, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right.

      Kind Regards,
      Shark Clean NA

  • Rated 1 out of 5 stars

    Do not buy this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does an ok job to help with maintenance but you do need to still clean after. I was expecting more out of it. My mop function stopped working as well. The system keep telling me that the mop liquid needs to be refill but it’s full. I tried everything but still having issues. My window for return ended. I didn’t realize that it was such a short return window. However, I contacted Shark directly because in less than 30 days it was having issues. Extremely disappointed for such a pricey item.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Jessica,

      Thank you for taking the time to share your experience. We’re happy to hear that you reached out to us directly, and we truly hope the issue with your mop function has already been resolved. This certainly isn’t the experience we want for our customers, and we understand how disappointing it must've been, especially so soon after purchase. If you’re still having trouble, please don’t hesitate to give us a call at 1‑888‑228‑5531, where one of our robot product specialists will be more than happy to help turn this around for you. We’re available Monday to Friday: 9 a.m. – 9 p.m. ET and Saturday: 9 a.m. – 6 p.m. ET.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Momma’s little helper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Haven’t use the mopping function yet. But it vacuums every morning at 8. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great silver super Shark!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Shark! So far doing great with everything! Happy with the purchase. AND BY THE WAY, BEST BUY MATCHED A COMPETITOR AND WE SAVED HUNDREDS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Changing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Ive had this robot for a couple weeks now and its already made so much of a difference! We have many pets, and it gets challenging to have a clean space. This robot picks up cat litter and pet hair from my cats and my fluffy dog. Also picks up other dirt and debris. Works great in our hardwood floors, and also cleans rugs very well. Definitely worth the investment!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vaccuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum and mop combo. My only complaint is that it seems to leave streaks after mopping, but i switched out the cleaner that comes with it with some hot water and vinegar and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this robot, in fact, I love it so much I went back and got another one!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fabulous!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me to clean the house in every corner. It facilitated my housekeeping duties after I got back from work.

    I would recommend this to a friend