Customer Ratings & Reviews

Works Great! I would recommend this machine to anyone.

Works well but you will need to touch up occasionally

The vacuum itself has great pickup ability but my baseboards have seen better days I literally had to retouch up majority of my baseboards because of this vacuum and I'm trying to sell my house so this will definitely be going back. I don't need more damage to my house because of this robot

It does the job and helps save time and energy to clean the floor. I need to clean the corner myself. It is all right.

Bought this for the wife as an upgrade to a 4 year old roomba. The Shark has been amazing and is handing a household with 5 dogs in superb fashion.

Great experience buying the the robot vacuum at Best Buy.

Does not pick up much dirt and goes back often to empty when it has hardly picked much.

I love this thing! With 3 dogs it's difficult to keep the dog hair cleaned up, this little machine takes care of that for me!

I thought this for my work office to help with floors during the week and it’s done amazing. The only thing I’ve found difficult is fine tuning the no go zones/carpeted areas.

More relaxed cleaning method! highly recommended!!

At the beginning my wife and I thought it was going to be a great appliance and save a lot of time moping the floor, but it did work as we wanted. The swiping was good, no dirt in the floor, but the mopping always left a lot of was residue in the floor and you could see it.

A very handy appliance. Can be out of town and still have it vacuum the whole house. Saves me a lot of time and trouble. I love it.

I replaces my irobot with this because the parts of Irobot is always needing to be replaced cuz it wears out easily. So I said, it will be good to try a new brand since I love Ninja I will try their robot vacuums. I bought this last year and been giving it a chance and been trying to convince myself that it will get better. Now that I put a rug in my living room, it doesn't pick up the dog hair at all! I have been having issue with the hard floors as well because it doesn't really clean the floor and it is so dumb that the wheels keep on getting stuck somewhere! I never had any problems like this with my irobot before, but this is worse. I cannot even return it because it is past 90days!. I bought for around $700 I believe and now I don't even use the mop as well because it doesn't really clean the floor, it will just look wet but when gets dried it didn't clean the floor. I am so frustrated with this robot, I have a video of it vacuuming on the rug and not even picking up the dog hair. I have three dogs and this is why I cannot afford to lose a robot vacuum. Now I am stuck with this, or I have to spend more money to get a different brand!

I warrantied it out 2 times already within a month and the mop stops working, this vacuum works good and mops great! But very disappointing it stops mopping after couple days.

It works by the book!!! In this case by the MANUAL.

I am happy with it but you have to fill out the cleaning fluid everytime !

wonderful product, I feel happy to have the item, for the payment, the flexibility and more knowing that I bought it in a very good store, such as best buy

We named it Dusty. Mapping system works well and scheduling times to sweep makes other chores more managable. Is a bit pricey

Super Loud but accurate when cleaning. I recommend to use this in the daytime only

This robot vacuum/mop works great on my hardwoods! I have a Shark combo vacuum/mop which I love so knew that if I was going to try a robot one, it would be Shark. It works well doing both types of cleaning. The container holds a lot so there's not a lot of having to change it out.