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  • My Robot - Ready to Mop 100% Matrix Mop x I HEPA Anti-Allergen Exclusive Feature Matrix Mop: A specialized mopping pattern that uses a Swirling and scrubbing action to remove stuck-on stains from targeted areas. Identity a spot in your home and let your robot shine a You can also Matrix Mop SXS aren the app. Just place the robot on 1h 2TUm - MATRIX CLEAN Shark CLEAN MATRIX MOP - 2-IN-1.
  • 2-in-1 Robot Vacuum & Mop: Powerful vacuuming + Sonic Mopping. No spots missed. Cleans in precision grid + better edge cleaning & HEPA base. MOP. 2-in-1 Vacuum.
  • MATRIX CLEAN: No spots missed.
  • Sonic Mopping picks up dry debris and scrubs 100x per minute to remove stuck-on stains. It is safe for use on all sealed hard floors, including wood, tile, and laminate.
  • The text on the image reads: "Cleans Edges & Corners 50% BETTER. Cleaning. Uses blasts of air to pull debris into the cleaning path. Shark MATRIX PLUS MOP 2-IN-1 VACUUM."
  • The text on the image is already grouped and correctly written. It reads: "Anti-Allergen Complete Seal Traps 99.97%* of dust and allergens, keeping them out of the air you breathe. Down to 0.3 microns."
  • The image features a Shark Bagless Self-Empty vacuum cleaner with a 60-day capacity. The vacuum is designed to empty itself into a bagless base, providing a convenient and efficient cleaning experience. The vacuum is also equipped with an anti-allergen feature, making it suitable for individuals with allergies. The image showcases the vacuum cleaner on a wooden floor, emphasizing its cleaning capabilities.
  • Incredible Suction Power Picks up dry debris on hard floors and carpets. Shark Matrix Plus Mop 2-in-1 Vacuum.
  • Precision Home Mapping uses 360 LiDAR vision to automatically map every inch of your home, day or night. The Shark 2 Shark MATRIX PLUS MOP 2-04-1 Vacuum is a product that can be used for this purpose.
  • Detects & Avoids Objects: Sees objects in its path and cleans around them.
  • Powerful Pet Hair Pickup: Suction power and self-cleaning brushroll pick up pet hair with ease, and the robot empties itself into the anti-allergen sealed base. HAIR SELF-CLEANING ANTI-HAIR WRAP BRUSHROLL WRAP STANDARD BRUSHROLL vs Shark.
  • Recharge & Resume: The robot returns to its base, recharges, and can pick up where it left off.
  • Easily Customize Your Clean: Select a specific room or schedule whole-home cleans from anywhere with the SharkClean app.
  • Shark Matrix Plus 2in1 Robot Vacuum & Mop Trailer Video video 1 minutes 21 seconds
  • Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop Features video 1 minutes 35 seconds

Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

Model:
RV2610WA
SKU:
11969357
Highly rated by customers for:
$839.99

Customer reviews

Rating 4.2 out of 5 stars with 1248 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,248 reviews

  • Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have some issue on this machine it’s not very good

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We are sorry to learn that you are facing difficulties with your Shark Matrix robot vacuum. We recognize how upsetting this situation can be, and we would appreciate the chance to assist you. If you’re experiencing issues with your unit, our team may be able to provide some guidance or troubleshooting tips. Please don’t hesitate to reach out to us at 1-800-668-9600. We’re here to support you and want to make sure you’re getting the best possible experience.

      Kind regards,
      Shark Clean

  • Time savor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such and time savor! Lord knows time is everything. It does a great job sweeping and mopping. Never going back.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Shark - Matrix Plus 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the items my wife did not like is that you have to keep an eye in chaging the water or it got confuse while cleaning around the furniture. My son was there to help with the issues, but when my wife goes to work she did not have peace on her mind.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Marioh,

      Thank you for sharing your experience with the Shark Matrix Plus Robot Vacuum & Mop. We’re glad to hear your family gave it a try, though we understand how needing to monitor the water and occasional navigation confusion can take away from the convenience you were expecting.

      We’d like to help you get the most from your robot and explore options to improve its performance and independence when cleaning around furniture. Our team is available at 1-855-427-5127 to walk you through tips and possible solutions.

      Kind regards,
      Shark Clean

  • good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product and value for money. it has all the features which had expected.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Shark robo cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to use due to set up. Would have liked better instruction manual.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello MargaretD. Thank you for sharing your feedback. We’re sorry to hear the setup process was challenging and that the instruction manual didn’t meet your expectations. Your comments are very helpful, and we’ll share them with our team to improve future guides. In the meantime, if you’d like step-by-step assistance or video tutorials, our support team is happy to help make setup easier. Feel free to reach out to us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Robot.

  • I love my new robot!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned multiple rombas in the past and this one puts them to shame. It does a great job mapping the room and my floors have never been cleaner!

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Poor design and function.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unit keeps stopping for no reason and rarely completes a full cycle without issues. I also don’t like that the vacuum and mop units need to be swapped out. Camera system for detection is not great. Runs over items that are below a certain height so it will steamroll right over dog poop and smear it everywhere. I do not recommend this model

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Jace,

      Thank you for taking the time to leave this review.

      We're so sorry to hear that you aren't happy with your Shark Matrix Plus 2 in 1 robot's overall performance. While we will absolutely share your feedback with the relevant teams for consideration on future products, we would like to make sure your product is working as it should. Please don't hesitate to reach out to our team by phone at 1-888-228-5531.

      Kind regards,
      Shark Clean

  • Cons mentioned:
    Battery life

    Love shark but hate this one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really tired to like this, i bought it twice to give it a chance, the first one had a mop problem only cleaned one spot and left a big water puddle on the floor. I have a rnach and it took all day to clean it. 3 hour to charge. It was also lound. I love shark but this one is a let down big time. Bought a bobsweep hoping it is better.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Farmer,

      Thank you for giving the Shark Matrix Plus Robot Vacuum & Mop a fair chance and sharing your honest feedback. We’re sorry to hear that it didn’t meet your expectations, especially with mopping performance, cleaning time, and noise level. That’s certainly not the experience we want for our customers.

      Your feedback is valuable, and we’ll make sure to share it with our product development team as we continue improving our designs. If you’d like to discuss troubleshooting options or explore whether adjustments could improve its performance, our robot-specific support team at 1-888-228-5531 would be happy to assist.

      We truly appreciate your support of Shark products and hope we can better meet your expectations in the future.

      Kind regards,
      Shark Clean

  • Cons mentioned:
    Navigation

    Robo vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly wanted to love this and I just don’t. It gets stuck on everything and doesn’t mop as described.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Joelle,

      Thank you for taking the time to share your experience. It’s really disappointing to hear that the vacuum isn’t performing as expected and is releasing dirt and debris. That’s certainly not the kind of experience we want you to have. We’d like to help make this right, please reach out to our support team at 1-800-668-9600 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET so they can assist you further and look into what might be causing the issue.

      Kind Regards,
      Shark Clean.

  • Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife asked to purchase this item after a co worker told her about it and it works great the best purchase

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Worst robot vacuum

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never work correctly, all the time get disconnected from the app, it didn’t mop the entire house and always get an error code #9

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Janeth,

      Thank you for sharing your experience with us. We understand how frustrating it must've been to deal with constant disconnections from the app, incomplete mopping cycles, and recurring Error Code #9. This definitely isn’t the performance we want for our customers nor the standard we aim to uphold. We'd be more than happy to take a closer look at what’s going on with your robot and walk through more in‑depth troubleshooting to help get it working as it should. Please feel free to give us a call at 1‑888‑228‑5531, where one of our robot product specialists can assist you directly. We're available Monday to Friday, 9 a.m.–9 p.m. ET, and Saturday, 9 a.m.–6 p.m. ET.

      Kind regards,
      Shark Home

  • Cons mentioned:
    Navigation

    Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money! This is a piece of junk. It only covers a very small portion of my apartment. I cant get it to go into my bedroom and it only does 1/2 my living room. Wont return to the doc. Gets an error every time. Supposed to empty the dust bin automatically but tbat doesnt work either. Keeps saying its blocked.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your RV2610WA is not returning to the dock and does not clean all the place. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Otimo produto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Atencao Brasileiros. O Aplicativo nao funciona na sua conta do Brasil, da app stores ou Google. Precisa baixar via arquivo e instalar "na unha"

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • get never touch pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good but the never touch pro is a good bang for your buck

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your robot vacuum, please don't hesitate to reach out to our team by phone at 1 800 668 9600.
      Kind regards,
      Shark Clean

  • Cleaning monster

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought because of the mopping technology. it is easy to use. only problem with mopping set, it can not use self empty base.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Terry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although early in the game it has been all that was advertised

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • It’s a headache

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this thing to work was a headache. It scans the areas, then has you tell which area is a mop area and which is a vacuum area. Then you have to physically switch the mop head and vacuum head for the areas. When I purchased this I didn’t know this . Then it wants to dock on a hard wood floor which I do not have any, the mopping areas are linoleum. Overall a hassle.

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend

  • Daisy Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot Vacuum for our downstairs floors that are vinyl planking. We have a pet that sheds a lot and this has been the perfect solution. Run it every couple of days and no more pet hair issues. Love it!

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Best robot vacuum to date.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best robot vacuum ive had so far between Samsung, ecovacs, irobot. Only possible place for improvement would be maybe the app features

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    I would recommend this to a friend

  • Pieces keep breaking

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was working fine but after 6 months things started breaking and now the machine doesn’t work

    This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

Page 49, Showing 961-980 of 1,248 reviews
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