Customer Ratings & Reviews

I love this vacuum and mop. I can get the job done in one pass. It's also quiet. Easy to operate. Can't say enough about this.

I love my “GrandmaShark”! It picks up great and the moping works perfect. It was easy to use and to program the map for the house.

I really wanted to love this. But honestly if I could return it, I would. I have a 1400 SF ranch home with no carpeting. I thought this would be perfect. The truth is this is just more trouble than it is worth. I have never had it complete a cleaning without it getting stuck or having another issue. I should have just purchased a vacuum and not one that includes the mop. Pros- it has a nice vacuum and the app is easy to use. The machine is pretty quiet. And it picks up a lot of dirt. Cons - I expected to be able to just ask for it to vacuum without mopping. There are tricks to get that to work by setting up carpet zones. But that isn't ideal. The water reservoir doesn't hold enough water for the clean so I need to fill it up midway. Not a huge deal but the dirt reservoir is normally full so it makes a mess. I wish it would go to the dock and empty the vacuum before it stops working because of the water level. The pad for mopping is finicky and the Velcro holders are pretty useless. So it loses the pad pretty frequently.

First of all, it isn't perfect. But it is pretty amazing. When mopping the floor, occasionally, it misses a couple of spots. We have a large floor, so I guess that isn't too bad. We just hit Spot Clean and that's handles. The mopping is very good. We were genuinely surprised as to how well that works. Vacuuming is excellent also. It does a good job of keeping it self un-stuck. My old Roomba was always getting hung up underneath furniture. Battery capacity is great. Overall, we are very happy with our purchase.

My wife and I have had this for a little over 2 weeks now and are wondering why we didn’t get it sooner. To start off we used to have and older model and it really didn’t get the job done so we bought this one and it really helped maintain my house with having a Rottweiler and a Chihuahua that also doesn’t disturb my dogs overall 10/10

It has been several months since I purchased this unit. Overall it works fairly well, but it does not clean everything as thoroughly as expected. You also need to replace the pads every time you use it, otherwise it starts to develop a dirty smell. For the past two months it has also been making a loud noise that it did not make when I first started using it. Another issue is connectivity. It occasionally disconnects from the internet and reconnecting it can be frustrating. It also tends to miss spots that are completely unobstructed and it does not reliably respect the no go areas that are set in the app. Because of these issues, the performance feels inconsistent compared to when it was new. Overall it is decent, but there is definitely room for improvement.

The mop and vacum featurs is great and the house mapping is amazing

Does a great job cleaning. Only downfall is on the higher settings it has to return to the dock to charge for a while before finishing. But with the ability to create a schedule it’s is easy to work around when set in the middle of the night

10 days after our purchase the vacuum had a red light on and stopped running. My husband started troubleshooting and watching YouTube videos but couldn’t get it resolved. He had to return and get a new one, and now this one works really well! We love it.

It definitely works good the vacuum is nice the mops nice but it does have difficulties draining the vacuum of the debris into the container

This is an awesome 2 in 1 vacuum/mop combo! Couldnt beat the price and it works amazing! I have 2 dogs with short hair that shed a ton and we are always needing to sweep. I have the vacuum set on a schedule and I have it mop once a week! It doesnt bump or slam into anything and can be mapped to vacuum and mop certain areas and to not vacuum and mop other areas. Took a little bit to set up but once everything is set up it has very little upkeep!

If you’re in the market for a vacuum that truly embodies the essence of “sucks,” look no further than the Shark vacuum. **Performance:** - **Suction Power:** It’s almost impressive how poorly it manages to pick up dirt and debris. You might as well be using a broom. I’ve seen my cat’s fur laughing at it, as it effortlessly glides past. - **Versatility:** Shark claims versatility, but this vacuum struggles to transition from carpet to hardwood. It’s like watching a toddler try to ride a bike for the first time—awkward and ultimately unproductive. **Design:** - **Weight:** If you’re looking for an upper body workout, congratulations! This vacuum weighs a ton. Maneuvering it feels like dragging a small elephant around the house. - **Noise Level:** The sound it makes is reminiscent of a jet engine taking off. Who knew vacuuming could double as a noise complaint? **Ease of Use:** - **Cord Length:** The cord is so short that it’s practically a tether. You’ll find yourself playing an elaborate game of “how close can I get to the outlet?” - **Maintenance:** Emptying the dust canister is an exercise in futility. It’s like trying to get toothpaste back in the tube—messy and frustrating. **Overall Impression:** In conclusion, the Shark vacuum excels at one thing: proving that not all vacuums are created equal. If you’re in the mood for a vacuum that provides minimal suction and maximum sarcasm from your friends and family when they see you using it, then by all means, go for it. Otherwise, you might want to keep looking. Was this review helpful, or are you looking for something more specific?

My rumba was just not sweeping and missing spots when mopping. Reviews online and couple of friends reviews, deciding to try a shark. Mapping is so advanced nothing gets missed. It picks up debris in the front and mops from the rear. Pretty quiet, have the ability to just clean one area or every room. I would rate this as a 9 out of 10 because you have to hand empty after mopping. Rumba 4 out of 10 because misses spots and doesn’t pick up all the debris

I wish Shark would add software that enables the machine to operate with a map of multiple floors, and maybe a machine that goes up and down stairs, which is why I can't give this a full 5 stars. I end up having to do more work than needed to take care of the areas it doesn't cover, but for the most part, it does what it is supposed to do.

Amazing product! Its easy to use and so convenient for me and my family. With pets in the house it helps so much. It works overnight and we wake up to clean floors.

I CANNOT RECOMMEND THIS ENOUGH! I hate sweeping & mopping and this has completely changed my life. It maps your whole place and you can set up zones you don’t want it to go for both vacuuming & mopping. It self empties so you don’t have to worry about emptying after vacuuming and changing the head for the mopping portion is just as easy. There’s an option to put it on a schedule so it’ll automatically go at the fixed times. I’m obsessed.

For the price, it gets the job done. It definitely cleans up dust from your wooden floors or rugs or tiles. The mopping feature is nice but you will need quite a bit of shark's cleaning solution. It does get lost once in awhile which is an annoyance but it's a robot relying on what it mapped and changes everyday. It will clean around these objects if you placed them there recently but if you map your house with everything on the ground it will not go there and clean.

First one we got would not mop, second one after replacement worked fine. The mopping feature is nice in theory but does not clean as much as you’d like. The vacuum and self emptying is very convenient and nice.

We had a Roomba before that finally gave up on us after 5 years. We love this it was a lot more affordable and I feel works just as good I’ve used it in our rooms with rug and the living area with tile works great on both. The only issue I have had is that I send it to one room and it goes into others even after mapping we also haven’t used the mop feature yet

Best thing about the Shark is it collects all the dog hair imaginable (80 pound retriever who sheds like crazy). The mopping feature cleans just as well and can sweep at the same time. The auto cleaning feature ensures no mess when needs to clean the vaccum itself. The mapping and wifi capabilities make this the beat robort/AI vacuum yet. It doesnt just blast into furniture like others do. You’re able to block off certain areas if you need too as well. Iverall after 6 weeks of use we have ZERO complaints. Hope this helps!