Customer Ratings & Reviews

Great product! First type of cleaner ive bought and im happy i did, my house is clean, and it cleans daily, i get more time to do other things and i can trust the floors will be clean all the time. I recimend it to everyone.

Started out amazing. Never got stuck, or lost. or "on a cliff". was so quiet, i didnt know it was running. After a few weeks. it will literally get stuck in a doorway or a rug. Also, seems to get louder everyday. even after taking it apart to see if there was something stuck.. Its super loud-like cant hear the tv loud.

Machine works as expected. This is a create product for every home, well I've only had it for 2 months but so far it's dong the job perfectly.

Excellent robot vac. Does a good job cleaning pet hair and dirt from the floors and with the sock base we don't have to empty it all the time. Previously had much less expensive models that just randomly bounced around until the battery ran out, this one actually maps the rooms and does a sweeping pattern to get everything in its reach.

I'm loving my Shark Robot Vacuum and Mop! Before this one, I had bought two Rombo Robot Vacuums, which I returned because they weren't efficient. When they mopped, they left lines and streaks, and the other one didn't vacuum properly. I decided to try the Shark Robot Vacuum and Mop, and I'm loving it. It leaves no streaks and vacuums very well. It's very good and quiet. I totally recommend it.

We have light tile floors throughout the house and 3 large dogs who all shed, big time! The mapping on this did a great job and we run it in one section a day and have it mop the kitchen at least two times a week. It has helped significantly lighten our load on the weekends and freed up some much needed family time.

Works great. Takes some time to set all the zones up for it. Once that is done the vac will go over the floor and will find dirt we missed.

It works great. Very good cleaning. Easy to set up. Mapping works well. We have not used the mopping feature yet, but will soon.

This is a good robot vacuum at a lower price point, but the suction is not great (only 2,500 PA) and I found it was not enough suction to take care of all the crumbs on our rugs.

This shark is super easy to set up and I can run it whenever I want from my phone… I have not used the mopping feature yet but I do vacuum it all the time. It obviously doesn’t do a 100% job. But definitely does a decent clean! I definitely recommend

We absolutely love our Shark Matrix Plus Robot Vacuum and Mop. The mapping feature worked flawlessly and now our vacuum knows exactly where to go to do a thorough job of cleaning our floors. We have a combination of hardwood and carpet/rugs, and the vacuum does great on both surfaces.

I'm very happy with this device. The set-up and mapping was easy for me...I did not need the assistance of my adult children. It vacuums very well. The mopping geature has my hard wood floor gleaming. It cleans the tile sections of my flooring adequately, it does not do so well with the grout.

I purchased this about two months ago. So far it’s great but it does use a lot of cleaning solution and makes a really loud suction noise when it goes back to the dock even if it’s not emptying the bin.

I love this item. Perfect for those working moms who have little to not time but want to keep home spotless

I love it. Gets into corners better than I expected and is so good at maneuvering. I use it twice a week for sweeping. The mop attachment is also better than expected. I use that about once a week and spot mop some areas the shark can’t get to. Overall cut down on my cleaning time and is a huge help. Slightly loud so I do it during the day. But compared to a normal vacuum it’s alot quieter. It takes about 90 minute to complete my house. Approx. 1,300sqft. I have waterproof LVT floors. I told my mom and sister to get one and they love it too.

Cleans well, quiet, and saves time. Great purchase!

I bought the device due to reviews and $300 price drop. I am disappointed in the anount of debree and dust it misses. I programed the separate room features and it keeps going into a stay out zone. I like hiw it charges and the concept of it vaccuming when not home. But just doesnt work well. When it goes back to the doc. I like how the debree sucks into the stand automatically. This could be a nice vaccuum if it vacuumed well and the features worked as intended. The programming of separatr rooms could be resolved with an software update. The ability to vacuum close to walls would require a design changes. Ok ig you need floors vaccuumed in a general sense. But if you want the floors truly vaccumed aleverywhere. Do not recommend.

Great product!! The Shark Vacuum does a wonderful job with our hard floors and carpet rooms. Amazing how much it will pick up.

Mapping and self clean is good. For cleaning, 90% good. Sometimes it is missing some debris.

Excellent and easy to use absolutely recommend the mope is really interesting I just love