Customer Ratings & Reviews

I'm very happy with this device. The set-up and mapping was easy for me...I did not need the assistance of my adult children. It vacuums very well. The mopping geature has my hard wood floor gleaming. It cleans the tile sections of my flooring adequately, it does not do so well with the grout.

It vacuums well. It does well with dog. I would give it a 5 star bit the mopping system is not that great. It sprays the cleaner and the cloth underneath gets so soaked thats it leaves the floors drenched.

This robot vacuum is the best one I’ve ever owned. Easy to set up, easy to program, and the best part is you can easily have it vacuum certain rooms. The vacuum is also very quiet compared to iRobot vacuums I’ve had in the past. Highly recommend. I will probably purchase a second for my other floor.

We have 2 large dogs that shed and this shark is absolutely great. We purchased this because it creates a floor map and systematically covers the entire floor. Its very quiet in comparison to an older Roomba we had previously. The app is robust as well. No beefs so far after several months.

The cleaning performance is really good on this vacum it gets a lot of hard to reach corners and avoiding obstacles is also very good and my favorite feature is that if it need water changed or something is stuck it will talk to you to tell you

Very satisfied with the robotic vacuum cleaner as it is functioning as promised. Very reliable product and no issues so far. No glitches noticed. Great product Shark matrix!

Mapping and self clean is good. For cleaning, 90% good. Sometimes it is missing some debris.

I'm loving my Shark Robot Vacuum and Mop! Before this one, I had bought two Rombo Robot Vacuums, which I returned because they weren't efficient. When they mopped, they left lines and streaks, and the other one didn't vacuum properly. I decided to try the Shark Robot Vacuum and Mop, and I'm loving it. It leaves no streaks and vacuums very well. It's very good and quiet. I totally recommend it.

I love it. Gets into corners better than I expected and is so good at maneuvering. I use it twice a week for sweeping. The mop attachment is also better than expected. I use that about once a week and spot mop some areas the shark can’t get to. Overall cut down on my cleaning time and is a huge help. Slightly loud so I do it during the day. But compared to a normal vacuum it’s alot quieter. It takes about 90 minute to complete my house. Approx. 1,300sqft. I have waterproof LVT floors. I told my mom and sister to get one and they love it too.

Fantastic. Best Buy really hepled us out on choosing the right one fir our house and it works great.

This is really life save and time saver for me as I am a working mom of 4 year todler and working full time ,I can’t get a chance to do cleaning as much I want but now I don’t have to wait for my day off to get mop and vacuumed because I bought this and it’s does everything for me so I have more time to spend with my kid .love this robot and it’s part of our family too as my daughter named fluffy bear ❤️

I bought the device due to reviews and $300 price drop. I am disappointed in the anount of debree and dust it misses. I programed the separate room features and it keeps going into a stay out zone. I like hiw it charges and the concept of it vaccuming when not home. But just doesnt work well. When it goes back to the doc. I like how the debree sucks into the stand automatically. This could be a nice vaccuum if it vacuumed well and the features worked as intended. The programming of separatr rooms could be resolved with an software update. The ability to vacuum close to walls would require a design changes. Ok ig you need floors vaccuumed in a general sense. But if you want the floors truly vaccumed aleverywhere. Do not recommend.

Great need to replace parts after a year and a half great for my German Shepard

We love it, it does a great job, but it mops much better than a previous, more expensive brand we bought at Target.

Great vacuum have two of them they mapped my house out perfectly! No issues at all.

Works great and gets the job done! With two cats and two kids it makes keeping the floor clean a breeze!

"Antonia" the name that we choose for the Shark Matrix Clean it's exceptional. We are in love with Antonia and want to try more Shark items. Thank you.

Works really good at picking up dog hair and mopping is great for muddy dog prints

Great product! First type of cleaner ive bought and im happy i did, my house is clean, and it cleans daily, i get more time to do other things and i can trust the floors will be clean all the time. I recimend it to everyone.

Great vacuum, the the mop gets plugged often and requires extensive deep cleaning