Customer Ratings & Reviews

Really great for moping leaves floors super clean.

I had the older model that would not map my house very well no matter how long it ran. This new model is great, love that it mops the floors for me. I was amazed how much it scrubbed off my kitchen floor.

Well, what can I say about Matrix 2-1 Shark? The best robot I've ever bought for cleaning my house. It vacuums while it mops! It's simply amazingly excellent.

I like it, the app was easy enough to set up, and the robot hasn’t gotten stuck yet. A couple times it had trouble finding the dock, but I believe it was due to the way I had set it up. Follow the instructions and you’ll be good.

I have a GSD and anyone who has had GSD knows how much they shed. This vacuum has made my life so much easier. I’ve had other vacuums and I can say this one by far is the only one that can keep up with my dog.

Really enjoying our Shark robot vacuum and mop. Does a really good job. Mapped the room and sweeps and mops well.

The Shark Matrix Plus 2 in 1 Robot Vacuum & Mop has done better than I would thought. We have dogs and it does get very dirty and this thing picks up everything and has no problem with it. The mopping feature does good and helps out with keeping the floor looking good. I would definitely recommend this to others and we have purchased this as a gift for family as well due to it doing such a great job job.

I absolutely love my Shark robot vacuum! It’s very quiet, which is a huge plus, and it cleans really well—even picking up dirt I didn’t realize was there. It gives me such peace of mind knowing my floors stay clean without me having to do the work. Definitely worth it!

Great product would recommend it runs great and does a great job don’t have to empty it every time either

I like it easy to use and does a good job cleaning

One of D best purchases i made! It cleans so good and mops the floor and makes it all shiny! Big help for someone that dosnt have time to clean

Excellent and easy to use absolutely recommend the mope is really interesting I just love

It works amazing as long as nothing gets stuck like shoe laces or rugs. Mop function is ok only used once.

This is a good robot vacuum at a lower price point, but the suction is not great (only 2,500 PA) and I found it was not enough suction to take care of all the crumbs on our rugs.

I purchased this about two months ago. So far it’s great but it does use a lot of cleaning solution and makes a really loud suction noise when it goes back to the dock even if it’s not emptying the bin.

Very easy to use and the app is user friendly cleans greats and does not miss a spot.

I bought this because I have the prior model without a mop function and wanted to upgrade downstairs and move the non-mop upstairs. When I bought this I knew I had to change the mop/vac fittings which is absolutely no issue, it actually makes a lot of sense to do it this way while keeping the unit compact. My issue is the base that this comes with. once the wheels are wet, it has a lot of trouble going from a normal carpet to the base. It will routinely slide off of it and take a while to get on, if at all. If the base had some grip to it, we would be completely set. That is my only gripe. I see others saying the mop function isn't strong, I knew this as I had used a Brava in the past. It is surface level completely, understand that you won't get a deep clean. It is not meant for that. I have a toddler and this is amazing for cleaning up her surface level mess on the kitchen floor, if you want a deeper clean you will need to go with a real mop system. That is in no way a Con of this device, this was made to work just like this. As an added note, the new edge clean mechanic is next level, using air to shoot the particles around to the front of the unit and also hit baseboards is amazing and works super well. Overall, fix the issue with the base and this thing becomes a 5/5 in my book.

I barely even sweep or mop now that i have this. It did a great job of outlining the house too so it can better navigate its surroundings. The app is also very user friendly! Would recommend!!

This is the best purchase so far this year. I work 9-5 and have 4 kids and a dog, this is a lifesaver. I can come home to a clean house

Just love it, good price-value; fast and easy to setup. Has save my back from pain. Keeps kitchen clean. Feels good quality. I recommend.