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Customer reviews

Rating 4.2 out of 5 stars with 1258 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,258 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Euffy Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum replaced another robot. I much prefer this unit. Ease of use, the app, dependability.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Overall Good effective vaccum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance ! Yet to try the mopping feature and should wait for a further update ! Vaccum is great , ease of use and ultra clean mode is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing as long as nothing gets stuck like shoe laces or rugs. Mop function is ok only used once.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    A Lifesaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a household of two boys and two dogs this has been a lifesaver! So easy to switch from mop to vacuum and it is amazing how good a job it does.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark - Matrix Plus 2-in-1 Robot Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shark is amazing. It cleans great and mops as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Vacuum good. Mopping no.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for less than a week. So far it does a great job with vacuuming. I have been running it every day. I mopped once with the machine. Don't bother buying it for mopping. I realize it's just supposed to be a light mopping but it did not do that well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum and mop the app is easy to use, I ve being using every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little helper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a dream. Great deal when I purchased. Look fwd to see how the mopping function does.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vaccum does exactly what you would think it does, it cleans on a schedule. However, keep in mind if you are considering buying it. It hates cords, shoe laces, or even socks. If left on the floor it can and will suck it up and get jammed on anything that is not heavy or anchored down. But it is a very easy process to fix and clean out. Secondly, it can only map 1 floor of the house, if you wanted to move it upsets or to a basement, you would have to manually hit the "clean" button on the device for it to work, using the app will cause it to get "lost" or just re clean the same area. Overall, try to buy it on sale rather than full price, it will make the cons seem less significant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended. clean and mop as expected. once you mapped it cleans as you mapped. easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great for a busy household!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works decently. Doesn’t get into corners like I would like and the mopping does okay. Good for daily maintenance. Still requires a manual vacuuming and mopping from time to time. Knowing what I know, I wouldn’t buy it at full price, definitely worth it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cant complain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing does just what i need it to. Cleans the floors very well. You can also take everything apart and order new parts. The vacuum is very fixable

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it easy to use and does a good job cleaning

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, the app was easy enough to set up, and the robot hasn’t gotten stuck yet. A couple times it had trouble finding the dock, but I believe it was due to the way I had set it up. Follow the instructions and you’ll be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my ourchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart system and easy to install. It does well notifying you of errors, like the roller needs clearer. There are errors that seem to be false, for example it thinks it’s on a ledge but it’s only bumped up against a floor vent. I still think it’s worth its value

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Robo Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product so far. Used it for a week now. Picks up debris on floor great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Glad we purchased it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Matrix Plus 2 in 1 Robot Vacuum & Mop has done better than I would thought. We have dogs and it does get very dirty and this thing picks up everything and has no problem with it. The mopping feature does good and helps out with keeping the floor looking good. I would definitely recommend this to others and we have purchased this as a gift for family as well due to it doing such a great job job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sharknado

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and efficient. Love the compatibility with your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definite Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! So convenient, easy to set up. Worth the money for sure.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Shark self emptying robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shark robot, but this one doesn’t map room by room like my old one did. It makes you map the whole house which is very inconvenient.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Bernadette,

      Thank you for sharing your feedback. We completely understand how important room-by-room mapping can be for convenience and customization. Our current design focuses on mapping the entire home to optimize cleaning efficiency, but we know this feature matters to many customers. We’ll make sure your input is passed along to our product team for future improvements.

      Kind regards,
      Shark Clean