Customer Ratings & Reviews

I've been running the vacuum daily for about a year now without any serious issues. My only complaints are related to the App. It frequently logs me out unprompted and some times takes several times to log back in. The app also frequently deletes the map of the house so in order to use the room feature, I have to stop what I'm doing and re-add all the rooms in the house. As a whole, the app needs some major work and I'm not sure i would buy it again.

It does a great job ! It runs out of charge before it finishes our house but it goes back and docks itself and once recharged it goes back to where it left off . I was worried half the house would never get cleaned but it starts right back up on its own .

I bought this because I have the prior model without a mop function and wanted to upgrade downstairs and move the non-mop upstairs. When I bought this I knew I had to change the mop/vac fittings which is absolutely no issue, it actually makes a lot of sense to do it this way while keeping the unit compact. My issue is the base that this comes with. once the wheels are wet, it has a lot of trouble going from a normal carpet to the base. It will routinely slide off of it and take a while to get on, if at all. If the base had some grip to it, we would be completely set. That is my only gripe. I see others saying the mop function isn't strong, I knew this as I had used a Brava in the past. It is surface level completely, understand that you won't get a deep clean. It is not meant for that. I have a toddler and this is amazing for cleaning up her surface level mess on the kitchen floor, if you want a deeper clean you will need to go with a real mop system. That is in no way a Con of this device, this was made to work just like this. As an added note, the new edge clean mechanic is next level, using air to shoot the particles around to the front of the unit and also hit baseboards is amazing and works super well. Overall, fix the issue with the base and this thing becomes a 5/5 in my book.

Robot cleans great. Fast and easy setup. Highly recommend.

I love this robot but the mop isn’t as good as I thought it would be the vacuum part is great but I wis that the app had a way to notify you when it starts and finish

I barely even sweep or mop now that i have this. It did a great job of outlining the house too so it can better navigate its surroundings. The app is also very user friendly! Would recommend!!

This is a great device. You set it on the app and does its thing. Cleans well! Very happy.

Works very well for floor mopping!!! Happy with the product.

This cleaning bot has really changed the game in our home !! Works amazing!

Great product would buy again. Wouldn’t change anything about it.

Love this thing its really making my life easier especially with 3 dogs in the house

As a vacuum cleaner it is very good, it has large wheels, it doesn't get stuck in furry carpets, As a mop also works well, the only downside is that the cleaning tank on the base only works when using the vacuum cleaner (if you install the mop, the base will only be used to charge the battery) Other issue is the restriction to install the APP in foreign Countries

Love our new Shark. So much better than our Debot.

2 in 1 vacuum and mop really works the best! It is amazing that this can do home mapping and youre good to go! This is really a must buy item!

It gets the job done…. most of the time. The mop pad attachment has already broke( it’s been a month). It often gets itself stuck in random places and it will randomly have trouble returning to the base. I loved the Shark robot vac I bought a few years ago and I’m honestly kind of disappointed that this one does so mediocre compared to its predecessor.

Works well so far. Arrived quickly. No complaints.

Great product for quick sweeping and mopping! I love it!

Fantastic. I use it 2 3 times a week and it does q great job. I do wish the battery lasted longer but everything else is perfect

Daughter likes this unit more than her last. Sweeps and mops well.

Excellent product, the app is easy to used and the robot is a perfect match