Customer Ratings & Reviews

So far I’ve had a good experience with my Shark and My Best Buy Plus. The member pricing and added benefits definitely helped me save money on purchases.”

Great vacuum and mop the app is easy to use, I ve being using every day

Fantastic. I use it 2 3 times a week and it does q great job. I do wish the battery lasted longer but everything else is perfect

Use this daily and have no issues. The app was little rough to set up but its great now!

Smart system and easy to install. It does well notifying you of errors, like the roller needs clearer. There are errors that seem to be false, for example it thinks it’s on a ledge but it’s only bumped up against a floor vent. I still think it’s worth its value

Works great!!! Would definitely recommend this item

This shark is amazing. It cleans great and mops as well!!

I was concerned with a single sweeper and it also being mop capable that both would suffer in performance. But we took a chance and both work great. We did upgrade the sweeping brush to a three brush but it works well either way. Mopping is honestly better than anticipated. You will still need to clean and scrub but this definitely extends that out a lot while ensuring all the hair and dirt is mostly gone. I think the only issue I found is with the new method of tracking and mapping is certain areas lower to the ground it doesn’t even attempt to go under which is unfortunate. But I recommend it still over any other smart robot vacuums.

amazing product so far. Used it for a week now. Picks up debris on floor great!

I was lil skeptical about this robot for some reviews I read before but after 1 month of use I can give a honest review, I have 2 dogs and 1 baby, this is a clean changer, it really helps with dust and dog hair, it mops really good, is not for large spills but for your everyday it works perfect. You set the map and schedule you want this machine cleans and then it does his work. I really love it. In my case I use a steamer machine once a week to sanitize and the shark robot everyday. Love it!

So far so good. This vacmop does a great job and seems to be pretty thorough. We like it better than our old Roomba that seemed to conk out on us and always was having issues. Similar to other reviews you might see, the app is lacking. I wish it had some more features, but overall easy to use. At this point it has run about 18.5 hours without any issue since first bought it. So of course still a lot to be dtermined, but at this point, we are happy that we went with this Shark!

Works very well for floor mopping!!! Happy with the product.

Little guy does a good job but it disconnects from my app every once in a while. You also have to physically switch the mop and vacuum inserts, which isn’t a big deal but I believe other brands you don’t have to. For the price this thing rips in vacuum and mop mode.

It works great, very nice vaccum and mop. I love the way this cleans the floor.

I absolutely love this robot!!!! I was so surprised by the ability it had to map my house and how efficient the vacuum was.

Easy to use, and efficient. Love the compatibility with your phone.

Constantly stuck won’t come back to dock Locks up on app suspends to charging but stays at stuck on charge even 100% charge no a good app horrible app and constantly losing signal to robot

Excellent! So convenient, easy to set up. Worth the money for sure.

I'm familiar with the vacuuming (I also have an AE2500), and this has much more power, but I'm reviewing mopping. It mopped better than I did. Seriously. I tested this: I mopped my floors first (Swiffer wet). I didn't pickup much dirt. I then set this up and after mapping, I threw on the mop. Seriously?! It mopped the house and picked up much more dirt than I could manually mopping. Time will tell, but based on initial performance ... yes. Get this.

Impressive. Easy to use and good performance. Good money value