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Customer Ratings & Reviews

$479.95
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Customer reviews

Rating 4.2 out of 5 stars with 1294 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,294 reviews
  • Rated 5 out of 5 stars

    Great help when cleaning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! We schedule it to run everyday and with two dogs it leaves our floors perfect

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Shark self emptying robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shark robot, but this one doesn’t map room by room like my old one did. It makes you map the whole house which is very inconvenient.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Bernadette,

      Thank you for sharing your feedback. We completely understand how important room-by-room mapping can be for convenience and customization. Our current design focuses on mapping the entire home to optimize cleaning efficiency, but we know this feature matters to many customers. We’ll make sure your input is passed along to our product team for future improvements.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Youll need to prep the house like if you were gonna do it. But then let it do its thing. Really good when you have kids and pets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works gradually around my room & kitchen & my living

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped me a lot in keeping the house clean, it works very well, even when I'm not at home. Sometimes I need to repeat the operation to get it completely clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing .... works great and with the best results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matrix Plus 2-in-1 Robot Vacuum and Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Matrix Plus 2-in-1 Robot Vacuum and Mop. It works as described. Cleans the floor very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. I love it. Will make your home chores some much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark robot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shark robot it keeps my house clean at all time I glad to have it at homa

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Time Saving Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Machine , true Time Saving , Clean better than Human , highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Needs some app update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In theory it’s a good product. I got one that was missing a part so I wasn’t able to program the area rugs. The app has a couple of issues, so it’s not user friendly. If they improve the app definitely worth the money. We end up returning it, too many issues within 3 days with the app. I have to say it did an amazing job the clean and mop we tried once.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Miguel,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you were having trouble with your Matrix, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robots are taking over!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuuming and mopping works great. Easy setup in app. Does everything I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my sharkie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!!! Makes life so much easier specially on this busy holiday season

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must vacuum to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the shark Robo vacuum is doing a great job. It took some time to set up the no no mop zone but after that it’s been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy clean, everyday setup clean, one month change one time

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Good cleaning, good app. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does its thing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device. You set it on the app and does its thing. Cleans well! Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    My Wife's helper.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great buy for the busy family. Not the best mopping but perfect for multiple times a week. works really good for cleaning all the floors while at work or at church. Once mapped, you can send it to do single rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robo does everything it has to. Sometimes it needs somebody to follow while its stuck between dining chairs or carpets. Slow but cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Baby Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has made my life so much easier. It cleans the whole house and uses a pattern, unlike the random go-everywhere with the Rumba

    I would recommend this to a friend