Customer Ratings & Reviews

Works great vacuuming, mopping uses same pad unless changed not the best does not pick up liquids.

Great quality for cleaning , so efficient in saving time and energy.

Working good, straightforward guidline. Suction is good.

Works perfectly fine. Help me to do almost nothing with my house cleaning.

Works great! Wish I had the higher end model. The only downside is having to replace the water.

Mop does fantastic and set up was easy. I did have one issue, but contacted Shark and they resolved it immediately.

Excellent device. Good cleaning, good app. Easy to use.

Works really good I'm just think,that software could be better, vacuum's and mops quicker than another brand I have that just vacuums. And does a better job.

Went through many robot vacuums. This is the best one! We hsve two goldens and the fur gets everywhere. It vacuums and mops, what more could we ask for!

Awesome vacuum and mop combo. Works extremely well!

Nice , and easy to use, different cleaning modes, easy to take care

All works very good, I like the cleaning, very good for my house.

Got this as a gift for my brother as he has four little small dogs and very active. They have tile floors and so far he loves it. It keeps the floors nice and spotless.

I love this vacuum/ mop. No issues and I have had it for a few months now

Definitely a great buy for the busy family. Not the best mopping but perfect for multiple times a week. works really good for cleaning all the floors while at work or at church. Once mapped, you can send it to do single rooms.

I really wanted to love my robot vacuum. But, I have had it for 2 months and honestly feel like it is much more trouble than it is worth. The main reason I wanted it is because we have pets and of course fur goes everywhere. They are all short haired, and truly not a lot of shedding. The vacuum does a good job picking up dust, but leaves everything else on the floor. I have to run the regular vacuum at least every other day and that totally defeats the purpose. And now, while in operation, the lever that holds the dust bin in place popped off. It is held in place with a spring and I have no idea where the spring went. After hours of searching, I assume it must be in Canada. I don't know. All in all, disappointed with this fairly pricey purchase.

No complaints! He works amazingly. The shark mop/vac is a great replacement for my old shark vac that we’ve had for so many years! So happy with this purchase! Every home should own one!

Works well, I like the lidar version rather than the camera version. The mopping attachment works great for when you don’t have time to mop your self. The “matrix mopping” or “spot mopping” mode does help with those kitchen floor stains. But super stuck on stains may need two or more rounds. I believe this is due to the amount of water that is used which will help dissolve the stains.

All though it worked extremely well for a few months it then did not mop. My husband and I tried to reset it but it would only vacuum was sent for repair but the pieces were too expensive so Best Buy gave us a credit.

this has made my life so much easier. It cleans the whole house and uses a pattern, unlike the random go-everywhere with the Rumba