Customer Ratings & Reviews

No complaints! He works amazingly. The shark mop/vac is a great replacement for my old shark vac that we’ve had for so many years! So happy with this purchase! Every home should own one!

Daughter likes this unit more than her last. Sweeps and mops well.

Great product for quick sweeping and mopping! I love it!

The self-empty is a feature I wouldn't go without ever again.

Works well so far. Arrived quickly. No complaints.

This vacuum dose all the work in my house with the app is easy to use

I love this. Perfect for what I need it. Cleans and mops as it should.

Mop does fantastic and set up was easy. I did have one issue, but contacted Shark and they resolved it immediately.

It gets the job done…. most of the time. The mop pad attachment has already broke( it’s been a month). It often gets itself stuck in random places and it will randomly have trouble returning to the base. I loved the Shark robot vac I bought a few years ago and I’m honestly kind of disappointed that this one does so mediocre compared to its predecessor.

On my third machine, the other two stopped dispensing water. Both were replaced under warranty through Shark. If you don't mind spending 1+ hours working with the warranty department they will replace the machine after troubleshooting and sending you the water reservoir first (which never corrects the issues) to try before sending a new machine. Expect a total down time of approximately two weeks. It works okay when it is working. Don't expect it to replace (manual) weekly mopping, but it is okay for in-between cleanings. The first one made it just shy of one year, the second one only 3.5 months. I will keep replacing while it is under warranty if needed. If eventually a machine makes it beyond warranty before malfunctioning I will upgrade to a different brand with more options.

Works great! Wish I had the higher end model. The only downside is having to replace the water.

Great product and for house and great help for keeping the house clean!!!

We have owned a few robot vacuums and this on is by far the best there is. Shark nailed it with this model. The vacuum alone is incredible. The mopping feature is very good on our tile. The app and navigating system of the vacuum are very intuitive and easy to use. The robot itself is excellent at navigating throughout the house and is very thorough in its cleaning runs.

This vacuum does wonders after you map your house a few times. It is a little pricey, but I guess it’s worth it if you’re lazy..

Works perfectly fine. Help me to do almost nothing with my house cleaning.

Works excellent….very easy to use and very easy to program

I bought this for my wife and she loves it. It mapped out the house perfectly and it mops and it vacuums almost as good as she does...lol

Well worth the money, easy to clean and maps the house very well

I love this robot but the mop isn’t as good as I thought it would be the vacuum part is great but I wis that the app had a way to notify you when it starts and finish

This vacuum changes the game. I was not a believer but now I most certainly am. We don’t have to mop 3 times a week anymore! Yay!!!!