Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 12104626
Customer reviews
Rating 4.2 out of 5 stars with 1294 reviews
(1,294 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really a good buy. The vacuum clean excellent. We recommend it.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I have a break
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Cleanup is easy and one less continuous task.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 3 out of 5 stars
Shark vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My home is 3292 sqft I purchased this vacuum for the downstairs and I love it it takes about 1 1/2 hours to vacuum all of the downstairs . I have it set up to run on a schedule.i love that it is self empty I typically empty it once a week because I am so curious if how much debris it picks up and it picks up a lot today was the first time I sweeping in 2 weeks I used a Swiffer and I was amazed at how little debris the Swiffer picked up before I got the vacume I would use like 3 Swiffer pads just to sweep the down stairs and I did this 3 times per week now I used only one Swiffer pad to sweep all of the downstairs thanks to the shark vacuum. I did use the mop feat on it I do admit I used this feature only one time and I did not like it because I only used it to mop the kitchen and dining room witch is about 300-400 sqft total to do this job it took 90 minutes I only filled the container one time so I figured I would have to refill it 4-5 times in order to mop all of the downstairs. Refill is not a big deal as it would still make my life so much easier but I feel that it would end up being more expensive than just mopping my self and also I don't think it did a very good job mopping. Maybe if your home is 500-1000sqft it would be better at mopping but over all I still love this vacuum this alone is worth the investment
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best purchase ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe this is one of the my best purchase from best Buy. It really works great and i am loving it.. Super easy, just sit back and relax and let robot works for you
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Mapping
Rated 4 out of 5 stars
Would buy again!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum and home mapping is super easy to use! I feel like the mopping takes a little longer than I’d like, so we haven’t used that feature as much. Still such a great buy!
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 5 out of 5 stars
My Vacuum story
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was such a good one with such a good deal I got it during Thanks giving but because of job loosing my job and with all uncertainty and in panic I returned it and now I am regretting because now I have to wait for that price till next thanks giving or pay 300$+ I tried all the robo vacuums from LG to Irobo this is the best one. this is my robo vacuum story.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
One and done cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does such an awesome job. Don’t have to clean up as much with the three of us and 5 animals. It gets the job done!!!
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 5 out of 5 stars
Really happy with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have several models from other brands and this is the first time I find a robot vacuum that satisfies my expectations. I would recommend it without a doubt.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup works great it’s better than the robot version
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for a couple months now and my only concern with this is that no matter how many times I map my house, there's still spots that it won't go over. The 2 in 1 function is great and easy to remove and change.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy @ Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever! Great deal! Best Buy! Always! Thanks!
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Workhorse cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very intuitive, and instructions make it try and error, but easy. Much better than a maid or cleaning the large floor space myself
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great 2 in 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job picking up small stuff off of hardwood/tile. Gets the job done. Awesome for a daily tidy up. Mopping is a great feature, obviously not a deep clean. Does leave the floor looking good.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 5 out of 5 stars
Perfect product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans very well and is a great help around the house; perfect product.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Dog hair removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to help keep up with cleaning dog hair throughout the house.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Auto robot for the win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what I want both vacuuming and mopping. Does not hit the deep stuff but a few runs gets the vast majority of the stains.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 5 out of 5 stars
Good Robot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this robot vacuum for a few months now and it works great. It gets stuck a lot less than my last one. It has beefier tires.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance, Mapping
Rated 5 out of 5 stars
Amazing quality and features for the value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and features and value. Does a great job mapping and mopping
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Saves my family so much time!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been wanting one of these for awhile and my wife finally said yes after I found it on sale for a good deal. Couldn’t be happier! Let the robot explore your house and it’ll map out each room and it’ll get to work. We have 3 cats, 1 dog and a 19m old baby, as you can imagne the pet hair and toddler snacks.. haha!
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Floors dont look clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had really high hopes on this one... Vacuum option still the best but the mopping is where the issue starts. I have tried it a few times and every time is the same, the floor ends up with a very visible marks giving it a not so clean look. I have an older version of the shark robovac and this was never a problem. Im thinking about returning it and get the old one.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the model RV2610WA has disappointed you, and you wish to returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean














