Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 12104626
Customer reviews
Rating 4.2 out of 5 stars with 1259 reviews
(1,259 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Rated 3 out of 5 stars
My roommate mops better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mopping feature doesn’t do as good as my roommate does. I tried to help out by getting this but it just didn’t cut it.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there,
Thank you for sharing your review. We’re truly sorry to hear about your experience with the Shark Robot Vacuum. We understand how disappointing it can be when the mopping feature doesn’t perform as expected, especially when you're relying on it to make cleaning easier. You deserve a reliable vacuum to complete your tasks, and we encourage you to contact us at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Home
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stress relief, reduce your amount of time when you clean the house
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to program and cleans great. With the mopping system it gets my floors shiny.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 5 out of 5 stars
Shark Matrix Plus 2in1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hesitant to spend the money on a robotic vacuum but am so glad that we did. Have been a Shark Vacuum owner for years so I chose to go with the Shark Matrix Plus 2in1. It is great! With a shedding dog in the house it does the job on both carpet and laminate flooring. Love that it can also mop the floor - a lot easier than doing it with a mop and pail!!
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Cleaning machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine. I love it. It helped me a lot to mop and clean the house. The machine works very good thank you to Best Buy.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 4 out of 5 stars
Vacuum love mop not somuch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the vaccum part of this and self emptying. I do think the mopping part of this could be a lot better. The mopping pads are very thin. When my floor is mopped it it left with streaks.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient little device. Fairly quiet and does a reasonably decent job. Should've bought one sooner.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little robot. Only thing that seems to be an issue is the little arm brush, it tends to get work down and pop off. Device still works well though.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
very good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for my morher for morhers day and she loves it. it does a great job mopping and vaccuming. the directions are very clear how to set up and use.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 4 out of 5 stars
Just OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, but suction Pa lacking... Works great for hair
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our vacuum keeps our house spotless! It works while we are gone so we come home to a clean home!
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Mapping
Rated 4 out of 5 stars
Would buy again!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum and home mapping is super easy to use! I feel like the mopping takes a little longer than I’d like, so we haven’t used that feature as much. Still such a great buy!
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 5 out of 5 stars
My Vacuum story
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was such a good one with such a good deal I got it during Thanks giving but because of job loosing my job and with all uncertainty and in panic I returned it and now I am regretting because now I have to wait for that price till next thanks giving or pay 300$+ I tried all the robo vacuums from LG to Irobo this is the best one. this is my robo vacuum story.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friendRated 5 out of 5 stars
So far, so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace a previous Shark bot and it's doing great. The learning feature for the map is actually pretty impressive, as we have lots of obstacles for it on most days with a teenager and home business changing the terrain on the regular without beating up furniture and walls. It does a solid job of picking up dust and a lot of pet hair. I have not had a chance to run the mop function yet, but it seems like something neat to try out soon.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup works great it’s better than the robot version
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome tool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this it makes my life alot easier at home especially with kids ..
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 5 out of 5 stars
Best Mothers day gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for mothers day, and she loves it!!!. Amazing how smart this product is. Sweeps, mops and vacuums. Great investment.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friendRated 5 out of 5 stars
Love my new shark!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price!! Ready to use and works so well!
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Floors dont look clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had really high hopes on this one... Vacuum option still the best but the mopping is where the issue starts. I have tried it a few times and every time is the same, the floor ends up with a very visible marks giving it a not so clean look. I have an older version of the shark robovac and this was never a problem. Im thinking about returning it and get the old one.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the model RV2610WA has disappointed you, and you wish to returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good if you don’t have pets , or atleast my dog was not a fan of it . But perfect for a quick clean.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend