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Customer Ratings & Reviews

$479.95
Save $220.04
The comparable value is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1294 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,294 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the app. Really cleans well!! Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our vacuum keeps our house spotless! It works while we are gone so we come home to a clean home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stress relief, reduce your amount of time when you clean the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any issues. Sometimes we have to clean the roller brush from time to time, but that seems normal. I havent used the mop function yet though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very Impressed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m completely impressed with the quality of this product. Mapping was quick and easy. Sweeps and mops like no other. I was doubtful but overly happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy. This little guy is so good. I'm only sad I didn't get one sooner. The mop function is amazing. I have 2 cats and a dog and wood floors. It used to be impossible to keep up with the hair. It runs every morning before anyone is awake and my floors have never been cleaner. Its way quieter than I expected and I was worried it would fall down stairs but no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vaccum for awesome price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good but only difficulty is to fill the tank twice while mopping. Could have given a bigger tank.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Living up to expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of reviews of many different robot vacuums, we determined that Shark was a preferred brand. We had a list of features that we knew our choice had to have. This had almost everything we wanted. It’s only been a few months since our purchase but this robot has lived up to all we researched.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great addition to make your life easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 1st robot vacuum and mop combo unit. After initial set-up and learning curve, I am pleasantly surprised by the amount of things this device can do. It has made our lives much easier as I have scheduled it to start late night and by the time we get up our main living area and kitchen are all clean. We usually perform mopping during the day. I am thinking about getting a Vacuum only unit so we can use it in our 2nd level.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it makes my life alot easier at home especially with kids ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing works great. Will definitely buy again. Easy clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum and mop combo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Does the job for the price and also big plus is the mop feature as well! Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for Multi-Dog home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so impressed with this product! I have four dogs, and it’s a lifesaver for keeping our home hair-free. The only downside is that it can’t be used upstairs, so I can’t use it to clean upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Matrix Plus 2-in-1 robot vacuum & mop WOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark matrix plus 2-in-1 robot vacuum mop is excellent! Works perfectly. My floors are immaculate and clean. Operates from the app on my phone. Cleans the 1135 square foot area in one recharge. LOVE this vacuum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. It cleans great, gets things I the corners, and I love the mop feature! An absolute must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new shark!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price!! Ready to use and works so well!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Shark does it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! Works great! So nice to come in to clean floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect “Cleaning Lady”

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Definitely the Perfect “Cleaning Lady” - My floors stay clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bruce 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine. Replaced our old shark. We named this one Bruce 2.0 It does amazing with vacuuming and mopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Shark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great, the new mapping is a great improvement.

    I would recommend this to a friend