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Customer Ratings & Reviews

$479.95
Save $220.04
The comparable value is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1294 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,294 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, does a great job on my new vinyl floors. Both mop and vacuum. I have one dog and one cat as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy ise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does a nice job Would recommend product

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Good robot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Huge upgrade from my previous robot vacuum which constantly got stuck, needed to be emptied, or otherwise required all of my attention. I wish the app had a live view of the map as the vacuum was going around, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase, and a back saver. Easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    navigates my house so well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a robot vacuum about 10 years ago & wasn't happy with it. I received this one as a gift & WOW has the tech improved! It navigates my dining room chairs, cleans up all the dirt & dog hair & even empties itself. I LOVE this vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robotic vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum goodgoodgood efficiency wise ok ok. Suck mechanics okok silent and agile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, but suction Pa lacking... Works great for hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hunter of a Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We named ours Jaws. It hunted me down on day 1 when trying to get a marker out of its way. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Doing a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is doing a great job, we had 2 previous vacuum and mop robots in the last year that either broke or didn't do a good job. This one by far is superior, we are very happy with the cleaning and software definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use great for dog hair clean great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good bot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! With us having 2 dogs it keeps up with the hair very well and the mopping side of it also does well ,we do have to have it run twice to get a good cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great shop with this robot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it in both modes and works perfectly. The App is working great. Maybe you need time at the beginning to configure your house map and areas but having this tool makes everything easier and better. My wife is in love with this robot because floors look shiny everyday. I recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was prepared to give this 3 stars, but I learned that I have the problem of having more floor space than this has a fluid reservoir for. This is advertised as cleaning your floor row by row. Mine might do that for 60% of my floor. The rest is sporadic and inconsistent. On the positive, it handles my rugs without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Runs like a champ!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to setup and runs like a champ. Does a good job with dog hair. I haven't tried the mop function yet so it could be a higher review. Worth it even if you don't use it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the vacuum so far. The matrix feature is great for creating smooth lines . Worth every penn so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive even on sale it cost 4 bills especially comparing it to other robot vacuums but worth it if you have a pet. It does well for vacuuming and mopping. The mapping function is a bit annoying but you have that issue in the beginning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Billie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I reall like it. Inpurchased a different make that was suppose to be a very good one but it stopped working right aboutv2 to 2 1/2 weeks after I bought it. I still haven't tried the mop part but very happy with the vacuum so far

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Moms Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother wanted this for Christmas. I was skeptical but after setting up and seeing the home mapping feature go into work I quickly saw that this was totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Robot Vacuum is a wonderful helper with the house chores. Minimize my actual cleaning time a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best helper ever, made my cleaning way faster and easier.

    I would recommend this to a friend