Customer Ratings & Reviews

It's a good vacuum and mop for the money a little bit louder than I thought

Absolutely love this product was such a great investment my wife loves it because she no longer has to sweep or mop!!! We have hardwood flooring throughout the entire house an it does a great job vacuuming and mopping so easy to program and it empties it self!

Haven’t used it yet but the customer service when purchased was great!

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I was skeptical about this actually working. Im totally amazed and surprised the great job that it does. I would definitely recommend getting this.

Sharkira is a big help in keeping the house clean. Learning to plan and plot with the app is time-consuming and I can't find an option to map both the 1st and 2nd floors and save both maps without losing the first floor mapped. This part is not user friendly. However, the performance is great. If Shark or Best Buy have any guidelines or suggestions, please let me know.

It takes a bit to map out the floors to be cleaned.

works great! Love the self emptying but wish it came with more pads

[Employee of bestbuy] This thing cleans so well. Makes my life super easy.

The robot is nice good recommend this product clean good is nice product

This is a great product. Having a German Shepherd, a cat, and 3 kids, we really put “Harry Henderson” to work. I would highly recommend this product

I have a rather complicated one floor house with a husky and this thing makes it look easy. Does exactly what i want it to do and saves me time. The mop feature works excellent.

It works as expected. Except it can't cross a carpet and then mop a floor unless you pop in the mop. Maybe because it can't climb the threshold with it on...?

Great combo mop and vacuum robot. Easy to use but mop does use a lot of cleaner. The mop does a decent job of cleaning.

Work amazing. Makes my life alot easier not needed to clean floors all the time. We have 4 cats and a dog.

I love this vacuum. I tried the Roomba first but it was forever getting stuck. With the Shark AI Ultra it has radar and spots the things to go around. The only issue I've had was it getting stuck with something on the floor that wasn't meant to be vacuumed, but this was owner error! Haven't used the mop yet but love the way this vacuum cleans.

I love this vacuum. I have 4 cats and this does an excellent job of picking up their dander. I like that the machine self empties without bags. It has made keeping my floors cleaner and with less effort than a conventional vacuum. Would highly recommend this product.

does loss a connection once in a while but works very well.

Took a little trial n error bit its been worth it. I'm extremely happy with this purchase!

It’s the best robot for cleaning running smoothly It’s make the flooring very clean. I’m really happy that I get it from Best Buy. The best choice that I get anyone ask me one to 10 it’s hundred to 10.