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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1294 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,294 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark robot vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new robot vacuum! It clean very good, take time to come back and reclean, mopping clean. It is a good size which gives it clean under bed and cabinets

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on all floors and is easy to work with app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this robot vacuum! Love the option between vacuuming and mopping

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i love it i can run it whole gong out and it clean amazing

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy clean with Shark Robot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for being our first robot vacuum. Mopping feature is really goos and self clean feature helps not needing to empty the trash daily. Highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My roommate mops better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mopping feature doesn’t do as good as my roommate does. I tried to help out by getting this but it just didn’t cut it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for sharing your review. We’re truly sorry to hear about your experience with the Shark Robot Vacuum. We understand how disappointing it can be when the mopping feature doesn’t perform as expected, especially when you're relying on it to make cleaning easier. You deserve a reliable vacuum to complete your tasks, and we encourage you to contact us at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.

      Kind regards,
      Shark Home

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Robot

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked Shark. This thing REALLY works. Its fascinating to watch it run around the house. We have 3 dogs that shed and this takes care of that. My wife loves it. We run it 2 scheduled times a week. Worth every penny!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a fantastic job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before buying a vacuum as we moved into a place with hardwood floors and this little guy has made life easy. Switching from vacuum to mop takes less than a couple minutes, app is super user friendly, and transfers from hardwood to carpet without a hitch. 10/10 would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is great. I wish it had a longer battery life, i have 2000 sq ft home and if doing whole house on high setting it does need to charge. Wont take a star off because it does state will do 1500 sq ft house. Product works as described

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Really helps out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is legit! I have two chocolate labs who love to shed and keeping up with vacuuming was tough. Now I vacuum once a month and let this thing vacuum once a day. No more dust bunnies or fur bunnies. House is all hardwood and area rugs. The mapping function is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last vacuum robot was an expensive irobot. It eas getting old and i was tored of curting hair out of it. This was half the price ans way better! Mops too which is aweosme. I habecrecommended this to manu people already in two weeks. Lots of control and mapping features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy it very much

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it very much it helps keep the house free of pet hair and mops the house for me during the week and then when I do my deep clean on the weekends it’s more manageable. The only thing is the clip for the mop part damaged and broke I haven’t had it for a year yet I’m not sure if that’s something that I can take in and be repaired or replaced but right now it’s only been able to vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans well it is a little loud but not to bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good product , in moping not that much but in all its good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good enough

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not vacuum well but keeps me sane when I’m busy. We have animals and this vacuum is not really made well for animal hair/fur. The AI for learning rooms is good. It’s also a bit noisier than I’d like, but I have nothing to compare it to. I might just be picky about the noise level. If you don’t have pets, this could work well for you. Also the battery life drains wiggly after a year of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not having to pull a vacuum out all the time. This does the job each day automatically without me even thinking about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Matrix dry/wet floor robotic vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best robot vacuum I have ever used. It does a wonderful job on carpets and on hard floors. It is my new best friend. I have not used the mopping feature yet. It actually cleans by carpet better than my upright vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    shark Matrix plus 2in1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an assortment of wood, tile, and carpet in my house the shark matrix handles all the light cleaning very well. I would suggest clean your home before starting the unit as to avoid over filling the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark makes my jib easier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shark robot vacuum is so good, it makes our job easier. I am yet to try the mopping. It pretty cleans everything even the corners. Sometimes it doesn't clean under the cabinet spaces in my kitchen though it has enough space to reach out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the roomba we had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good it really sucks it picks up better than our plug in vac and I don’t have to push it around it empty’s and does its thing it even found a sock we had given up on seeing ever again very happy with it

    I would recommend this to a friend