Customer Ratings & Reviews

We installed wooden floors and have been using the sweeper since. Wife loves it which means i love it. Havent used the mop part yet. No manual to tell us how.

The best , so happy with it , it mops and vaccume all the dirts and cat hair from the floor , the house smells and looks better.

Need I say anything amazing technology easy to use and setup especially on the app through your IPhone/android

Shark never fails to disappoint, their products are made of low quality plastic that reach failures just a few months into regular use. The mopping feature is an absolute joke unless you live in a 12x12ft apartment. The mapping system seems to be keen on taking the least efficient routes possible, my ninja blender has a more advanced operating system than this piece of garbage. If you want a quality product, look elsewhere. If you want a product that will find itself in a landfill within only a few months, buy shark.

Works great. My dogs hair was driving me crazy. I had purchased another brand previously and it did not do a good job. Too bad I can't give 10 stars. I love it.

Absolutely horrible. The device itself has the potential to clean well, but the software and phone app are the worst I have ever used. It still has not correctly mapped my small apartment despite 8 attempts at mapping that took over 10 hours to get completed. When it does clean it only goes around the edges of the space, never cleans the middle of any floor. The app is consistently not showing the map and does not follow commands. I thought maybe the first robot was just defective so I returned it and tried again, but the second one is just as bad. Horrible product, no wonder it's on such a big sale.

Been really impressed with this unit, does an excellent job cleaning, has had no problems transitioning across different floor types. Pretty happy with my purchase.

Excellent , works according with the expectation, excellent service in the store.

Works great cleans up a lots of cat hair every day doesn't need to be constantly emptied

Love it. After I have him my house is cleanest and I use every day I already have for almost 1 year and still working excellent since day one.

Amazing! Easy to use. They could launch an item that didn't require manually changing the vacuum cleaner and mop.

Works amazing definitely worth the money. Got it for my wife who has medical issues.

Good robot vacuum, parts degrading are the only issue

I love this! So easy to set up. Love having it on a schedule to clean every day.

Works much better than expected. Having 3 pets I was skeptical how well it will perform. Really easy to set up also.

Its amazing. Easy to use and gets everything off floors. Have floor looking amazing.

It does a real nice job mopping, don't have to redo any areas or spot clean anything.

We have another Shark robot vacuum w/o the mop feature and 30 day storage bin. Very happy with it, so we purchased this one for the other floor that needs weekly mopping. Sadly, it did not perform well. It seemed to be easily confused for mapping, where our other is just fine, and the mopping itself was more trouble than it was worth to swap out the unit for charging and emptying the dust bin. It does a delicate damp mop drag, and really doesn't justify the effort for the minimal effect. And, last but not least. The battery isn't robust enough to do one full mopping pass of a 700 sq ft. floor area Our other has no battery issues at all. Oh well. We returned it after two weeks.

Im in love with my new shark . Is helping me a lot to have my house clean especially when you dont have time ti clean

Amazingly efficient and when scheduled, my whole floor is cleaned while I’m away. Best purchase I’ve made in years!!