Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 12104626
Customer reviews
Rating 4.2 out of 5 stars with 1294 reviews
(1,294 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Rated 5 out of 5 stars
Shark Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two years later, and she still does the job. If you have a big dog that sheds alot, you will have to empty the canister more. But, it is very advanced.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friendRated 5 out of 5 stars
Shark 2 in 1 Robot Vacuum and Mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Robot Vacuum & mop to use in our home. The vacuum portion is the part we have used. Getting ready to use the mop portion. Works really well!
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friendRated 5 out of 5 stars
great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, both the vacuum and the mop. So glad i purchased this model
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
The best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my boyfriend. He loves it. Keeps our hardwood floors nice n clean all the time.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Sharkira
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing the shark vacuum and mop really comes in handy it does a good job mopping I recommend this item
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shark vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Does a great job, I have pets and little kiddos and it gets it all!
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Sharky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my smart Sharky. It does the exact thing I wanted. It swipes very well and mopes very nicely.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shark good product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this product, cleans and mops I love it
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 5 out of 5 stars
Velvet Keeps It Nice
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Robot. The app updates and then the robot does without errors.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have really been enjoying this! It Vacuums and mops.  saves me a lot of time.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is easy to use and and you can time it and every area of the house you want it to clean
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
5 Star Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing item. Does the work and never complains :)
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shark cleaner
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans great and seems to mop floors good qould recommend
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Sharks Robot
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working super fine. I can believe how much dirt this little friend is capable of cleaning.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great silver super Shark!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Shark! So far doing great with everything! Happy with the purchase. AND BY THE WAY, BEST BUY MATCHED A COMPETITOR AND WE SAVED HUNDREDS!!!
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Vacuum is cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase I have 2 units it both sides of my house so I don’t have to move it it does a great job
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 5 out of 5 stars
Shark review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesistant but totally love this device. Have not tried the mop option yet but vacuum part works great.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
house is clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best robot I've had so far. Shark is one of my favorite companies and this upgrade has worked perfectly
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
I would recommend this to a friend Rated 2 out of 5 stars
Dissapointed with this model.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always loved the Shark brand, but this model was a real letdown compared to my previous Shark robot. The main issue was with the mopping function—the water didn’t dispense properly onto the pad, leaving it dry and ineffective. On top of that, it struggled to pick up debris, which my older Shark handled with no problem. I was excited about the features like sonic mopping and self-emptying, but in practice, the execution just wasn’t there. The messy water system and poor cleaning performance made it frustrating to use. Sadly, while I’m usually a big Shark fan, this model feels like a flop.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Bryce,
Thank you for taking the time to leave a review and for letting us know you've always loved the Shark brand.
Nonetheless, we're so sorry to hear that you were disappointed with this model. We understand how concerning it is that the mopping function was not working well and that it struggled to pick up debris. We'll pass your feedback about the sonic mopping and self-emptying along to our team for future review. We kindly invite you to reach out to our team by phone at 1-800-668-9600; we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Worked for a week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for about a week and a half then was getting an error code regarding a wheel. I cleared the wheel which did not have any debris in it then restarted to get the same error code. Not too sure why it would get debris caught in the wheel so easily but for a vacuum if that happens after a couple uses then I am not sure you would want to use a vacuum like this one.
This review is from Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Michael,
Thank you for taking the time to share your experience. We’re so sorry to hear about the trouble you’ve experienced with your vacuum. That sounds frustrating, especially after only a short time of use. We definitely want to help get this resolved for you. Please contact our Customer Support Team at 1-855-427-5127. Our representatives are available Monday–Friday from 9 AM to 9 PM ET and Saturday from 9 AM to 6 PM ET. They’ll be able to review the issue and provide the best solution.
Kind regards,
Shark Clean