Customer Ratings & Reviews

It was good while it lasted. I can’t believe that I spent over $400 for this and it did not even make it to 2 years. All of the sudden it just doesn’t work. What’s worse is that there is no information on this model anywhere on the Shark website

Missed spots, app needs work, could have better suction power, battery doesn’t last

very good item, nice production 5 star from Shark !

No more manual cleaning, it help a lot with the kids.

Excellent product. Downloaded application and easy to set up.

I love this robot. It’s too efficient! It’s able to clean and mop everything.

It's a real easy to set up and it's real wonderful the way it works I give it 100 of 100

Nice fast and easy to use the app quick for setting up

Great product a must have Urs like having a maid to do your chores!

LOVE IT! Very efficient. Little sweeper brush grabs and pulls in stuff from corners. Remembers mapped out grid of rooms. Gentle on walls/furniture.

Works great. Cleans the floors just as expected makes life easier.

The best robot that you can buy in the store, you never regret for this

This thing is awesome when it comes to house hold chores. 2 for 1 can’t beat it

My first time purchasing a robot vacuum cleaner. It is so awesome. It doesn’t bump into the furniture or walls. You can map the areas that you want vacuum which is a great feature. I would highly recommend this robot vacuum cleaner. It also works with Alexa. The mopping feature you still may have go behind it which a wet mop because it doesn’t do the best job.

Hired this beauty to help with least desired chore to do around the house. She had some issues with my other shark but we were able to work out a schedule for both so they never run into each other. 10/10

Good product those a wonderful job at cleaning my house

I bought this with the hope that it could outperform my Roomba and BraveJet, but that is not the case. The idea of having an all in one was appealing, but there are several shortcoming with this. First of all, there's no way to use the base to remove the dirt from the bin when using the mop attachment. The vacuum does not like pet hair at all when using the mop attachment. Somehow the brushes get wet and that mucks up the port for the dirt and pet hair to go into the bin. Rather than tell me that there is an issue, it continues on until finished, and when I go to empty the bin, there is hardly anything in there. When I look inside the unit, there is a blockage of fur. The vacuum attachment works well though. Like the Rumba, it goes back to the base and get the dirt sucked out and then continues. Another annoying area is that it does not recognize carpet with the mop attachment installed. Instead, you have to indicate on the map where it should not mop, which means that the carpet will not get vacuumed until you attach the vacuum attachment. I am going to see if I can return it and get the Rumba all in one. At least that one recognizes a carpet and will raise the mop attachment, something that Shark totally missed.

Great robot vacuum and mop. Set it up on schedule and let it go.

Love this product I set it on a schedule and it does a good job of keeping my floor clean only reason it not a 5 star is because the dog hair from my dogs seems to create an issue with it dumping it into the dust bin.

Amazing totally worth it! Cleans my house throughly and save me time!