Customer Ratings & Reviews

It does an ok job to help with maintenance but you do need to still clean after. I was expecting more out of it. My mop function stopped working as well. The system keep telling me that the mop liquid needs to be refill but it’s full. I tried everything but still having issues. My window for return ended. I didn’t realize that it was such a short return window. However, I contacted Shark directly because in less than 30 days it was having issues. Extremely disappointed for such a pricey item.

Works Great! I would recommend this machine to anyone.

Works well but you will need to touch up occasionally

Love this thing. It runs while I’m away. I have kitty hair it did pretty good the first day but by day three of it running once a day other then the clawed up couch you would have no idea I had cats

It’s little loud when it unloads the trash and it does better in the hardwood/LVP floor than thick carpets.

Vacuum did really well for the first 2 months but then received an error code with no solution. Bestbuy did really good and refunding us for the purchase!

Does not pick up much dirt and goes back often to empty when it has hardly picked much.

This vacuum was not what I expected. The capacity was very small and not to pickup dog hair. It skipped many areas. It did a good job on the sections that it reached. I had to return it.

It is nice not having to vacuum the floor myself but brush is already having to be replaced and I’m constantly having to get up and see what is stuck inside due to errors only to find nothing.

It does the job and helps save time and energy to clean the floor. I need to clean the corner myself. It is all right.

We bought this to help keep the dog fur and dirt off of the floors. It's helped a lot.

Great product it worth the money, i won't need worry about clean while i'm working

The vacuum itself has great pickup ability but my baseboards have seen better days I literally had to retouch up majority of my baseboards because of this vacuum and I'm trying to sell my house so this will definitely be going back. I don't need more damage to my house because of this robot

Was skeptical at first but after my wife set it up Iwas impressed. This thing really does a great job on our floors, would definitely reit.

After THREE HOURS of trying to get the Carpet Verification to work with ONE carpeted room that is 20 feet away the base, I give up. It goes all the way into hat room. I will just make EVERY area of my house (except the Base area) a carpet area, and I will only do mopping by Spot-Mopping. I will not schedule mopping. I have never seen a product fail at something so much. Was this feature even tested at the company? How would it have ever passed testing for this feature? On Reviews and on Reddit I see SO MANY people saying Carpet Verification was a total failure for them. DON'T advertise a feature when it isn't correctly implemented! FIX THIS!

I though it would help with cleaning due to working 3 jobs and full time student and not being home to clean the floors but when I did not use the water leaked from the tank

I thought this for my work office to help with floors during the week and it’s done amazing. The only thing I’ve found difficult is fine tuning the no go zones/carpeted areas.

wonderful and accurate. we have a standup shark so love the quality it provides.

It works by the book!!! In this case by the MANUAL.

I love that I can use an app to set this up and it does our cleaning in the evening and self empties!