Customer Ratings & Reviews

I have owned multiple rombas in the past and this one puts them to shame. It does a great job mapping the room and my floors have never been cleaner!

The cleanout is good, I think the floor gets a little greasy with the liquid included, maybe we need to get other detergent options, also its complicated that the equipment only works with one floor map and then you need to deleted and then work with the next floor over and over, that need to be solved by shark , that will be great with an update or something like that

Robot Vacuum for our downstairs floors that are vinyl planking. We have a pet that sheds a lot and this has been the perfect solution. Run it every couple of days and no more pet hair issues. Love it!

Nice vacuum works great and very powerful I like a lot

Excellent machine! We love our Alice! She cleans everything daily!

Do yourself a favor…..don’t buy this!! I could go all into how the app sucks and the vacuum doesn’t go back to where it left off when it has to return to base to empty/fluid is out/needs to charge, but it’s took aggravating. Also, I’m unable to select certain rooms for it to go clean because that’s the only way to get it to clean every room!!

Just the perfect machine, it does it’s job, only thing is that water cup broke in mine but I have the protection plan so I’ll get a new one. Even though is an expensive protection plan

Atencao Brasileiros. O Aplicativo nao funciona na sua conta do Brasil, da app stores ou Google. Precisa baixar via arquivo e instalar "na unha"

very good product and value for money. it has all the features which had expected.

Only reason I’m rating it fair is because the vacuum was good . Other than that it did not empty , mop was streaky

Best robot vacuum ive had so far between Samsung, ecovacs, irobot. Only possible place for improvement would be maybe the app features

My wife asked to purchase this item after a co worker told her about it and it works great the best purchase

bought because of the mopping technology. it is easy to use. only problem with mopping set, it can not use self empty base.

My family and I love it, we are helping each other a lot and that's because I have a shell, which sheds a lot of hair. This one does a great job.

I honestly wanted to love this and I just don’t. It gets stuck on everything and doesn’t mop as described.

Dont waste your money! This is a piece of junk. It only covers a very small portion of my apartment. I cant get it to go into my bedroom and it only does 1/2 my living room. Wont return to the doc. Gets an error every time. Supposed to empty the dust bin automatically but tbat doesnt work either. Keeps saying its blocked.

My unit keeps stopping for no reason and rarely completes a full cycle without issues. I also don’t like that the vacuum and mop units need to be swapped out. Camera system for detection is not great. Runs over items that are below a certain height so it will steamroll right over dog poop and smear it everywhere. I do not recommend this model

Its good, it works like it should. No regrets. Two thumps up

Unreliable , poor battery life I’m not sure it’s ever cleaned the entire 1st floor , which my inexpensive original OKP robot vac did every day ..

I really tired to like this, i bought it twice to give it a chance, the first one had a mop problem only cleaned one spot and left a big water puddle on the floor. I have a rnach and it took all day to clean it. 3 hour to charge. It was also lound. I love shark but this one is a let down big time. Bought a bobsweep hoping it is better.