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Customer Ratings & Reviews

$479.95
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The comparable value is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1295 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,295 reviews
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! It saves so much time, so I can relax while this does all of my work!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I was happy to use it , I will tell other people to use it , it clean most of my floor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shiny floor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use. Leaves my floors shiny after each use. Love the app to set up time and how often to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark - Matrix Plus 2in1 Robot Vacuum & Mop works great. I was surprised on how well the mop function worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark matrix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order arrived on time and in good condition. Product works fine so far. Haven't used mop function yet though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best investment yet!!! Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I’ve probably ever made. I really am enjoying the benefits of using this Shark VacMop Robot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BEST PURCHASE EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It sweeps and mops without leaving puddles on the floor. Even the basebords get cleaned.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great Christmas Gift!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing 2 in 1 deal and picks up so much! Home mapping is phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome robovac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it vacuums a lot more than i thought it would

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works awsome much better than the rumba i have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE THIS VACUUM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT VACUUM, DEFINATLEY JACK OF ALL TRADES, WAS EASY TO USE

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good vacuum, moos well, sucks well, the program is pretty easy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! Cleans extremely well. It’s better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. No issues, second shark we’ve bought and mop works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product i like because cleen is to much easy to me

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All works well cleans my floors great with no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its annoying to have to switch back and forth the vacuum doesn’t differentiate between carpeted and uncarpeted mop mode dries fast

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    My buddy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mop vac. And it cleans so well I’m impressed how it mapped out my home. I had to return the first one purchased it wasn’t releasing cleaning solution. Second one works like. Charm best investment always have clean floors.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Its programing is a failure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit instructions SUCK. Setup of vacuum areas is relatively easy but setting up the mopping area is confusing as heck. I followed instructions to the letter and it still violated the carpet restrictions every time. Also, I have a lot of hardwood floors that I don’t want to use there cleaner on and it will not cross a no go zone to to mop the go zone. My biggest concern is that the mopping program will not restrict itself to its own programing.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're sorry to hear that you aren't happy with your robot. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-888-228-5531.
      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Mostly good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good vacuum. The mapping function needs some work.

    I would recommend this to a friend