Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1213 reviews
(1,213 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Matrix Plus 2-in-1 Robot Vacuum & Mop for its mopping capabilities, overall performance, and ease of use. The mapping feature, quiet operation, and vacuuming functionality also receive positive feedback. However, some customers have expressed concerns regarding navigation, battery life, and the app's functionality. Additionally, a few users noted issues with obstacle avoidance.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Shark vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans well it is a little loud but not to bad.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best purchase ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe this is one of the my best purchase from best Buy. It really works great and i am loving it.. Super easy, just sit back and relax and let robot works for you
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Great home product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this vacuum robot in December and we are impressed with how it works. Requires minimal maintenance but provides best results. Picks up all the dog hair and mops very well
I would recommend this to a friend - Pros mentioned:Mapping
Rated 4 out of 5 stars
Yes, I would recommend it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum does wonders after you map your house a few times. It is a little pricey, but I guess it’s worth it if you’re lazy..
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome tool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this it makes my life alot easier at home especially with kids ..
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Really happy with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have several models from other brands and this is the first time I find a robot vacuum that satisfies my expectations. I would recommend it without a doubt.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Nice robot to keep around.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great app with it for designating areas and mapping areas for both wet or dry clean up. Easy to clean and use. Helpful for keeping up with the light clean up and keeping the hardwood shiny.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love my new shark!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price!! Ready to use and works so well!
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Cleaning machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine. I love it. It helped me a lot to mop and clean the house. The machine works very good thank you to Best Buy.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Ultimate and must have.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One in all functionality, simple and easy to execute steps from start of install for the first time run. It left us impressed how fast it mapped our house and then was ready to clean. The ability to send the vacuum cleaner to a specific certain areas are some of its cool feature. Self cleaning feature also comes in very handy as now you are less worried about debris after every clean up. Wish we had the ability to map out second floor - may be it’s coming in the update of the app.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our vacuum keeps our house spotless! It works while we are gone so we come home to a clean home!
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
very good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for my morher for morhers day and she loves it. it does a great job mopping and vaccuming. the directions are very clear how to set up and use.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little robot. Only thing that seems to be an issue is the little arm brush, it tends to get work down and pop off. Device still works well though.
I would recommend this to a friend Rated 5 out of 5 stars
Great producer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product I bought two one for me and one for my neighbor. I waited until Black Friday to get it for great price
I would recommend this to a friendRated 5 out of 5 stars
Perf for cat hair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My absolute favorite vacuum! I love that I can send it to vacuum while I’m not even home! Picks up all the pet hair great!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mopping from the couch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Nothing like mopping while sitting on the couch!
I would recommend this to a friend - Pros mentioned:Ease of use, Mapping
Rated 5 out of 5 stars
Must buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money, easy to clean and maps the house very well
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Clean Latifah
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Shark 2 in 1 has been amazing, we have an Irobot that is 3 times the cost and yet this Shark runs circles around it. I love the bagless dustbin and it so much quieter as well!! Great purchase!
I would recommend this to a friend Rated 3 out of 5 stars
Shark vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My home is 3292 sqft I purchased this vacuum for the downstairs and I love it it takes about 1 1/2 hours to vacuum all of the downstairs . I have it set up to run on a schedule.i love that it is self empty I typically empty it once a week because I am so curious if how much debris it picks up and it picks up a lot today was the first time I sweeping in 2 weeks I used a Swiffer and I was amazed at how little debris the Swiffer picked up before I got the vacume I would use like 3 Swiffer pads just to sweep the down stairs and I did this 3 times per week now I used only one Swiffer pad to sweep all of the downstairs thanks to the shark vacuum. I did use the mop feat on it I do admit I used this feature only one time and I did not like it because I only used it to mop the kitchen and dining room witch is about 300-400 sqft total to do this job it took 90 minutes I only filled the container one time so I figured I would have to refill it 4-5 times in order to mop all of the downstairs. Refill is not a big deal as it would still make my life so much easier but I feel that it would end up being more expensive than just mopping my self and also I don't think it did a very good job mopping. Maybe if your home is 500-1000sqft it would be better at mopping but over all I still love this vacuum this alone is worth the investment
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Mothers day gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for mothers day, and she loves it!!!. Amazing how smart this product is. Sweeps, mops and vacuums. Great investment.
I would recommend this to a friend