Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1250 reviews
(1,250 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Matrix Plus 2-in-1 Robot Vacuum & Mop for its mopping capabilities, overall performance, and ease of use. The mapping feature, quiet operation, and vacuuming functionality also receive positive feedback. However, some customers have expressed concerns regarding navigation, battery life, and the app's functionality. Additionally, a few users noted issues with obstacle avoidance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great 2 in 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job picking up small stuff off of hardwood/tile. Gets the job done. Awesome for a daily tidy up. Mopping is a great feature, obviously not a deep clean. Does leave the floor looking good.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Vacuum cleaner..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's excellent, it saves me time and keeps my house clean..
I would recommend this to a friend Rated 5 out of 5 stars
Mopping from the couch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Nothing like mopping while sitting on the couch!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Very Impressed!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m completely impressed with the quality of this product. Mapping was quick and easy. Sweeps and mops like no other. I was doubtful but overly happy with my purchase.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Saves my family so much time!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been wanting one of these for awhile and my wife finally said yes after I found it on sale for a good deal. Couldn’t be happier! Let the robot explore your house and it’ll map out each room and it’ll get to work. We have 3 cats, 1 dog and a 19m old baby, as you can imagne the pet hair and toddler snacks.. haha!
I would recommend this to a friend Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product ..................................
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Cleans well, terrible to set up
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well, definitely some work is needed on the software. When you first attach the mopping attachment it can take almost a full pass of my kitchen before it starts dispensing fluid. Also, the house mapping could be better or easier to tune. Took a couple hours to get it dialed in to mop next to our area rug but not on it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Wyatt,
Thank you for sharing your experience with the Shark Matrix Plus Robot Vacuum & Mop. We’re glad to hear that it cleans well, though we understand that the software and mapping setup could be more seamless. It’s great that you were able to fine-tune the settings to avoid mopping your area rug, but we appreciate your feedback on making this process more intuitive.
We’re always working to improve our technology, and insights like yours are incredibly valuable. If you need any further assistance in optimizing the mopping or mapping functions, our support team would be happy to help at 1-888-228-5531.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance, Mapping
Rated 5 out of 5 stars
Amazing quality and features for the value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and features and value. Does a great job mapping and mopping
I would recommend this to a friend Rated 5 out of 5 stars
Great time saver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues-easy setup-great for managing animal hair and dust bunnies
I would recommend this to a friendRated 4 out of 5 stars
Shark vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans well it is a little loud but not to bad.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Run 'Clean Latifah' on a schedule (yes you can name it) with the vacuum, switch out for the mop head every few days. It picks up much better than I originally thought. Having a toddler definitely pushes the limits on daily cleaning, but this Shark vacuum hasn't disappointed. Truly advise the slightly higher cost for the dust bin.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Super quiet
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a really good job, but can't pick up hair like if you shaved and dropped it on the ground or what not. But the no will get it if you switch over to that. The noise is 50-53 dbs, so super quiet.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does an amazing job at cleaning. I love how I can program it and it moves on its own.
I would recommend this to a friend Rated 5 out of 5 stars
Clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great easy to use great for dog hair clean great
I would recommend this to a friendRated 5 out of 5 stars
Keeps gloors very clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for our new bigger home and she loves it!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great for Multi-Dog home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so impressed with this product! I have four dogs, and it’s a lifesaver for keeping our home hair-free. The only downside is that it can’t be used upstairs, so I can’t use it to clean upstairs.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Mi baby shark vacuum robot I recommend it full.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how clean I recommend it. And more if you have a pet, it leaves you with the floor spotless.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing no need to brush floors now and mop it too, cats like it also so pretty good thing - i recommend it to buy
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
The tornado
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works good like a tornado. make sure nothing is in it’s way or it will try to eat it up, including the dogs bed, the wires under the adjustable bed, Christmas tree skirt, etc
I would recommend this to a friend Rated 4 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase, excellent product, I’m recommend.
I would recommend this to a friend














