Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1212 reviews
(1,212 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Matrix Plus 2-in-1 Robot Vacuum & Mop for its mopping capabilities, overall performance, and ease of use. The mapping feature, quiet operation, and vacuuming functionality also receive positive feedback. However, some customers have expressed concerns regarding navigation, battery life, and the app's functionality. Additionally, a few users noted issues with obstacle avoidance.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Better than the roomba we had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good it really sucks it picks up better than our plug in vac and I don’t have to push it around it empty’s and does its thing it even found a sock we had given up on seeing ever again very happy with it
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Having a German Shepherd, a cat, and 3 kids, we really put “Harry Henderson” to work. I would highly recommend this product
I would recommend this to a friend Rated 5 out of 5 stars
Great Robo Vac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product so far. Used it for a week now. Picks up debris on floor great!
I would recommend this to a friendRated 5 out of 5 stars
Loveeeeee it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need this in your life PERIOD. Just fyi you still need to vacuum and mop but this would definitely help and save you some time. I like to use it when i’m not home or at night. It collects dust and makes my floors look shiny.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Doing a great job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is doing a great job, we had 2 previous vacuum and mop robots in the last year that either broke or didn't do a good job. This one by far is superior, we are very happy with the cleaning and software definitely recommend.
I would recommend this to a friend Rated 4 out of 5 stars
Dust pan broke in a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an amazing addition to our home and so convenient, just wish it was more sturdy. The dust pan broke in less than a month.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Sharp auto Vac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as expected. Except it can't cross a carpet and then mop a floor unless you pop in the mop. Maybe because it can't climb the threshold with it on...?
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great piece of equipment. It is the first time that I actually use any of these robots but I'm very happy with the result. I don't have to worry anymore for cleaning my floors. I have set it up to clean my apartment three times a week and it does it automatically. I love walking into my apartment and see the floors clean and smelling good.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Wonderful vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this Shark 2 in 1 for less than a month and I love it. The mapping feature works wonderfully. I send it to the kitchen to vacuum and then it returns home. That is so handy to do a quick vacuum in a particular room. Spot cleaning is an awesome feature as well. I used the mopping attachment once and it worked pretty good. For a quick clean up, this is a great little machine.
I would recommend this to a friend Rated 5 out of 5 stars
Love my shark!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It’s work I don’t have to do and I’d but another for downstairs if I could!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Shark 2 in 1 robot clea i
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my cleaning robot it's really helping me a lot great works
I would recommend this to a friend Rated 3 out of 5 stars
Shark vacuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans ok. Leave floor wet and needs constant refills.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi William,
Thank you for reaching out. We understand how inconvenient it can be when your RV2610WA leaves the floor wet and needs frequent refills, and we’d like to help get this resolved for you. Please give our support team a call at 1‑855‑427‑5127, Monday to Friday, 9 a.m. to 9 p.m. ET | Saturday, 9 a.m. to 6 p.m. ET, so we can take a closer look and assist further.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Awesome vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a GSD and anyone who has had GSD knows how much they shed. This vacuum has made my life so much easier. I’ve had other vacuums and I can say this one by far is the only one that can keep up with my dog.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Tony Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this robot. So much easier to use than the other brand I replaced it with. The mop function is awesome as it actually mops like I would. It actually scrubs as it goes and doesn’t leave the floor wet. The vacuum is powerful. The self-emptying is handy as it docks and empties to complete the whole house.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Item. Clean your home from anywhere
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother. She’s been loving the ease of using it. She is able to vacuum her home while being miles away from it. My only critique is that you have to swap the mop manually, which isn’t too much of a hassle.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Awesome little robot
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a rather complicated one floor house with a husky and this thing makes it look easy. Does exactly what i want it to do and saves me time. The mop feature works excellent.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great combo vac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great combo mop and vacuum robot. Easy to use but mop does use a lot of cleaner. The mop does a decent job of cleaning.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
So far worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive even on sale it cost 4 bills especially comparing it to other robot vacuums but worth it if you have a pet. It does well for vacuuming and mopping. The mapping function is a bit annoying but you have that issue in the beginning.
I would recommend this to a friend Rated 4 out of 5 stars
Map needs some work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum cleaner works great. When I tried to mop a small area, it refused to go. It was leaving the dock, making the regular noise then returning to the dock without doing anything. It is very quick to map the area, but it took me 3 or 4 attempts to recognize my 2 bedroom apartment. The app is not precise to separate the rooms. I wish the AI could recognize the hard/carpet lines on the border of the room and adjust it accordingly. When I'm vacuuming my dining area (hard floor), 1 foot into the carpet (living room) is also interpreted as if it is in the dining area.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark robot vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new robot vacuum! It clean very good, take time to come back and reclean, mopping clean. It is a good size which gives it clean under bed and cabinets
I would recommend this to a friend














