Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1083 reviews
(1,083 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Matrix Plus 2-in-1 Robot Vacuum & Mop, especially its mopping capabilities that avoid carpets, overall performance, and ease of use. The mapping feature and quiet operation are also well-received. However, some customers have concerns about its navigation, battery life, and the functionality of the app, as well as its ability to avoid obstacles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Mopping
Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! I love this machine. Keeps my floors clean even with several dogs coming in and out several times per day.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Remy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the shark! Its a great invention, just program it and it vacuums the designated areas each morning!
I would recommend this to a friend Rated 5 out of 5 stars
Suzy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about robot vacuums. My wife and I are pleasantly surprised. It isn't perfect, but does a great job. We haven't asked it to mop yet. She actually learns a bit as she vacuums each time.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Works as expected, worth of the money you put.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, only suggestion I would give is to make the mop to auto clean.
I would recommend this to a friend Rated 5 out of 5 stars
Cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good! It helps clean the house and empties itself.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
The best babyshark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best handsdown!!! My wife loves her mothers day present. No more vaccum or mopping baby shark does it all!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it as a single man I never have to sweep again I come home floors stay clean perfect for people who have busy lives
I would recommend this to a friend Rated 5 out of 5 stars
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome so far way better that my old Neato. I have not used the mop attachment yet. But, the vacuum has been great.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
I love my Shakira, this the name we put to it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product, clean the house all through over, living the clean an brilliant without any particle of dust. I recommend this brand as the best purchase
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark robo vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The robo vacuum is the best!. We named ours Tony and he’s fa fantastic cleaner. Set him to clean and go to work. When we come home he is all done and charged up ready to go again.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and it works real good very easy to set up
I would recommend this to a friend - Cons mentioned:Obstacle avoidance
Rated 4 out of 5 stars
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets stuck on socks easily, but no complaints outside of that! Picks up dog hair very well
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the vacuum! Does a great job and is easy to set up even for a non tech person like myself.
I would recommend this to a friend Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT! Very efficient. Little sweeper brush grabs and pulls in stuff from corners. Remembers mapped out grid of rooms. Gentle on walls/furniture.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark AI 2in1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product makes life so much easier! Cleans wonderfully! I am completely satisfied with my purchase and even plan to buy my daughter and son in law one for Christmas!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Help a lot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some time it doesn’t do what I want. Help me a lot.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi German,
Thank you for sharing your thoughts on the Shark Matrix Plus 2-in-1 Robot Vacuum and Mop. We're glad to hear it's been helpful overall, though we understand it hasn’t always responded as expected. Your experience matters to us, and we’d like to help ensure you’re getting the most out of its features.
If you'd like assistance with settings or performance, our dedicated robot support team would be happy to walk through everything with you. Please feel free to give us a call at 1-888-228-5531.
Kind regards,
Shark Clean
- Pros mentioned:Mopping
Rated 4 out of 5 stars
Its ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the vac and mop work great. But the fact you have to swap out the mop. Or the vacuum kinda sucks.
No, I would not recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. Does an excellent job of cleaning and vacuuming. Definitely worth it. Would recommend to get.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best thing I’ve ever bought
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never liked the rumbas at all. Bought a shark and was blown away by the performance way better than the competitors 115,000% recommend the shark over any other robot vacuums
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Triple love!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love love it ! How’s that for a review ? Wish I got one sooner. Shonda in Sanger Texas
I would recommend this to a friend














