Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1212 reviews
(1,212 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Matrix Plus 2-in-1 Robot Vacuum & Mop for its mopping capabilities, overall performance, and ease of use. The mapping feature, quiet operation, and vacuuming functionality also receive positive feedback. However, some customers have expressed concerns regarding navigation, battery life, and the app's functionality. Additionally, a few users noted issues with obstacle avoidance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Velvet Keeps It Nice
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Robot. The app updates and then the robot does without errors.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with it. I have the floor plan set for downstairs, I'm able to take into other rooms not specified on floor plan. I waited till it was on sale and got it for a great deal
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really very good cleaner . Simple , useful, quality
I would recommend this to a friend - Cons mentioned:App
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, works sweet! However, can't get the app to work. I purchased the product in the US, but as a gift and brought it overseas to the middle east. Every time i try to add the robot to the wifi, it goes error. Might have to do with the location, but manually works neatly.
I would recommend this to a friend Rated 4 out of 5 stars
Josh M
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent even with dog hair! We have 2 dogs!
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Carpet Lines without the work! ❤️
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I run this overnight and it is such a joy coming downstairs and seeing perfect carpet lines! It picks up all the dog hair on both the hard floor and carpet and gets every section! I have been recommending thsi to everyone!
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Actually does a good job vacuuming and when mopping doesn't leave a sticky feelbto the floor. My only con is that you have to swap out the bin when not mopping but even with that i will still take this anyday.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my SHARK vacuum. I love that It maps out the house and I can set it to vacuum different areas. I am able to set a schedule and also omit areas that I do not want mopped.
I would recommend this to a friend Rated 4 out of 5 stars
Good Combo Vac/Mop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum and mop. It needs a bigger water storage tank. It should still run when the water runs out. It doesn't.
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This robot shark is fantastic! The movement is smooth and lifelike, and the build quality feels solid. It’s fun to use and definitely a unique addition for anyone who enjoys cool gadgets.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Shark vacuum
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this shark vacuum it’s very easy to use and the setup took no time at all have recommended to multiple friends and family
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Good vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app isn't very user friendly. The device is much more quiet than the competitor brand I bought first (and took back). Floors are clean!
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Best purchase I have made for myself
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With 2 very shedding dogs in the house and an extremely busy schedule it’s great to come home every day to vacuumed floors. It does a great job and has relieved me have having to vacuum
I would recommend this to a friend - Pros mentioned:Mopping
Rated 4 out of 5 stars
Mop vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second vacuum we have purchased. First with the mopped fearure. Having two big dogs it really helps keeping the floors clean.
I would recommend this to a friend Rated 5 out of 5 stars
Must buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks!! It picks up more sand than our upright. The app interface is very user friendly. Setting up zones and schedules is easy to navigate which is a huge plus. We will be purchasing a second one so we can do the whole house on one charging.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to vacuum your home, would recommend this to everyone.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Matrix Plus 2in1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quite and very thorough. Loving it's performance! Highly recommend.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 1 out of 5 stars
Complete Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash. It worked for a few weeks then it stopped and now it’s not longer in the return window. I will set it to vacuum a room and it will end up in rooms that I didn’t set it to. Also when I set it to vaccum and area it doesn’t do the whole area, after a few minutes it will say returning to doc, and when it shows the map of what it cleaned, it says it cleaned the whole area even though it didn’t even enter some areas that I set it to. It will randomly not be able to find the doc. Other times, when it’s done cleaning it will say returning to doc but it ends up roaming the house in areas I never even set it to, and since it says returning to doc on the app, I can’t make it return to doc. I have to pick it up and take it to the doc. It also says it hold two months of debree in the base but after two weeks it wouldn’t vacuum anymore until I emptied it and when I did, it wasn’t even full. It is supposed to be able to detect things in its way, but it constantly get stuck trying to get over the base of a lamp instead of just going around, or getting caught by the legs of the chairs. Instead of just giving up and going around it will stay like that, running into whatever it is until I go and physically move it. Because of alll these problems I can’t even set it to clean when I’m not home. I expected a lot more especially for the price. I feel like it really messes with you too because it works for a few weeks and by time it starts having issues it’s too late to return. I saw a lot of people say this but decided to take a chance anyway and I wish I wouldn’t have.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Robot. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Use tech to help with Vacuuming? YES! Why not?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift from family who wanted me to have technology help with cleaning. I'm delighted with the Robot vacuum!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great! Never dissapoints! Definitely reccomend!
I would recommend this to a friend














