Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1212 reviews
(1,212 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Matrix Plus 2-in-1 Robot Vacuum & Mop for its mopping capabilities, overall performance, and ease of use. The mapping feature, quiet operation, and vacuuming functionality also receive positive feedback. However, some customers have expressed concerns regarding navigation, battery life, and the app's functionality. Additionally, a few users noted issues with obstacle avoidance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark Robot Vac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great on hardwood and carpet, runs every day, even picks up kitty litter
I would recommend this to a friend - Pros mentioned:Mopping
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the shark so far, the vacuuming feature is great, however the mop attachment can be temperamental
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Great with pets!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two German shepherds that shed a TON. This vacuum helps tremendously with keeping the hair swept up and the added dirt bin is so handy. The mopping feature isn’t the greatest as you can only mop in targeted areas but the other then that it’s great!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of my favorite things to have in my home. It works great and helps keep my floor clean.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 4 out of 5 stars
Daily use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine, cleans well, app needs a little work, but over would buy again.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Good Helper
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works very well!! I loved it, helped keep the home clean.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. I love being able to have the robot do some of the cleaning. I have 3 littles needless to say keeping on top of the floors was a ton of work. The shark vac mop robot does the job.
I would recommend this to a friend Rated 5 out of 5 stars
Clean Elizabeth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this nightly. Only wish it would vacuum without the mopping.
I would recommend this to a friend- Pros mentioned:Mapping
Rated 5 out of 5 stars
Floor cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall it works great the mapping and cleanings of the whole house . would buy it again
I would recommend this to a friend - Cons mentioned:Navigation
Rated 2 out of 5 stars
Not as good as my NON-Shark
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It mops and vacuums, but when the water runs out it does not continue to vacuum. I am so disappointed. My old robot was not a shark and when the water ran it, it at least continued to complete the vacuum portion. My old application and robot also showed me which room it was in. I had no problem setting it to run and then leave. I cannot do that with the Shark. I have to stay home so I can refill the water when I want to mop.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
We appreciate your feedback and thank you for your review. We are sorry to learn that you are not satisfied with your Shark Robot. Your comments will be shared with the relevant teams for consideration in future designs. If you require any help with your product, please reach out to our team at 1-888-228-5531.
Kind regards,
Shark Clean
- Pros mentioned:Mopping
Rated 5 out of 5 stars
Good little vac-mop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing it's missing is auto-cleaning the mop stuff, but at this price point, I can't complain. It cleans well, works great, replaceable pads are a huge bonus.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 2 out of 5 stars
Not worth the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really miss my old Shark vacuum. This new one constantly bumps into everything and has gotten pretty scratched up as a result. It often refuses to run on schedule or even when I command it to via app or button press. Plus, it doesn't pick up dirt and debris as well as I’d hoped. I keep it clean, so clogging isn’t the issue. I'm just tired of watching it run into obstacles and damage itself, especially considering how much it cost.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Alyshia,
Thank you for taking the time to leave a review.
We would feel the same in this situation and we’d like to help you with your Shark Matrix. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
It’s perfect for save time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine, clean perfect, easy to use and clem
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Robot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. My wife so so so happy:) :) The quality is great
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark robo vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great new tool for the house. Cleans both hard floors and carpet rooms.
I would recommend this to a friend Rated 4 out of 5 stars
Duo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although sweeping is not an ideal task, when the duo is assigned it, it functions flawlessly.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Mopping
Rated 3 out of 5 stars
Vaccum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, love it,make my life easier love the cleaning part the most
I would recommend this to a friend Rated 5 out of 5 stars
My Little helper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine, it keeps my floors clean when life gets busy.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.single man with a muddy dog. this thing has saved me 30+min every day from having to mop and vac, even with a hairy german sheperard it handles it with no issue
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. My floor is super clean and my back feels great!
I would recommend this to a friend














