Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1113 reviews
(1,113 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Matrix Plus 2-in-1 Robot Vacuum & Mop, especially its mopping capabilities that avoid carpets, overall performance, and ease of use. The mapping feature and quiet operation are also well-received. However, some customers have concerns about its navigation, battery life, and the functionality of the app, as well as its ability to avoid obstacles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Mopping
Rated 5 out of 5 stars
Best Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase, it works at about 98% missing some tricky areas, and not being able to remove super tough stains. Very satisfied overall.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Best thing ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally saves me so much time with four dogs, works so good, and the mop works good too! I cant think of a better way to spent money
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Anazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark products are very good quality. Very easy to set up and use. Have not use the mopping part yet. But im sure it will work well
I would recommend this to a friend Rated 5 out of 5 stars
Excellent!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new favorite household tool. Covers almost 1000sqft in a single charge.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Robot vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great cleans up a lots of cat hair every day doesn't need to be constantly emptied
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing definitely worth the money. Got it for my wife who has medical issues.
I would recommend this to a friend Rated 5 out of 5 stars
Life Saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never owned one! I will never not have a robot vacuum, setup was very simple, app is simple to use.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
5 Star Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing item. Does the work and never complains :)
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sweeper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! So easy to set up. Love having it on a schedule to clean every day.
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on commercial carpet. Learns the area quickly and improves each time it is ran.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 3 out of 5 stars
Clean good, poor map.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cleaning hate the mapping. Seems to get lost more often than I like. Problem didnt notice until after return period. Overall, i love it but if mapping was better would be amazing.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - Matrix Plus 2in1 Robot Vacuum & Mop. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Great Robot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We installed wooden floors and have been using the sweeper since. Wife loves it which means i love it. Havent used the mop part yet. No manual to tell us how.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Best vac/mop ever!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing I could have ever bought. It vacuums and mops at the same time! I can ever start it while I’m away from home!
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its amazing. Easy to use and gets everything off floors. Have floor looking amazing.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Shark matrix
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good suction and maps room well, mopping attachment not used yet.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark Matrix Vac/Mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a real nice job mopping, don't have to redo any areas or spot clean anything.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Love it!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase i ever made, really cuts the stress of keeping down the pet hair, between working as a nurse and being in school. Its really maintained my sanity
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
NEED THIS
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WILL NEVER LIVE WITHOUT THIS IN MY HOUSE AGAIN! WE HAVE THREE DOGS AND CHILDREN! EVERY MORNING WE WAKE UP TO CLEAN FLOORS
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark cleaner
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans great and seems to mop floors good qould recommend
I would recommend this to a friend Rated 5 out of 5 stars
Mi baby shark vacuum robot I recommend it full.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how clean I recommend it. And more if you have a pet, it leaves you with the floor spotless.
I would recommend this to a friend














