Customer Ratings & Reviews

I’ve always loved the Shark brand, but this model was a real letdown compared to my previous Shark robot. The main issue was with the mopping function—the water didn’t dispense properly onto the pad, leaving it dry and ineffective. On top of that, it struggled to pick up debris, which my older Shark handled with no problem. I was excited about the features like sonic mopping and self-emptying, but in practice, the execution just wasn’t there. The messy water system and poor cleaning performance made it frustrating to use. Sadly, while I’m usually a big Shark fan, this model feels like a flop.

Absolutely amazing. I use this everyday runs on its own during the evening.

We love it, cleans very good, the only thing i dont like about it is that you cant schedule cleaning just for specific room. No option for that. It does the whole house.

I love this equipment, is friendly to use and clean very well.

Gets stuck on socks easily, but no complaints outside of that! Picks up dog hair very well

The product does as expected the only downside is the clip that holds on the tank is extremely cheap plastic and broke within a week so held together with tape till a replacement is available.

Well I switched over from a iRobot i3 to this shark man I was hopping this would work definitely DO NOT buy the combo vacuums it’s point less when you constantly have to switch the containers over from the mopping and the vacuum container. I definitely recommend only getting the self cleaning vacuum that part is awesome, but having to switch back-and-forth and empty out the vacuum attachment gets annoying it defeats the purpose of self cleaning and does OK mopping not the greatest. And I’m kind of stuck with this one because my return date was expired by one day and I failed to add the extended warranty was just super busy at work. We’ll see how this will last and for the price I would get separate one for vacuuming and one for mopping, the combo is not practical.

It does an ok job to help with maintenance but you do need to still clean after. I was expecting more out of it. My mop function stopped working as well. The system keep telling me that the mop liquid needs to be refill but it’s full. I tried everything but still having issues. My window for return ended. I didn’t realize that it was such a short return window. However, I contacted Shark directly because in less than 30 days it was having issues. Extremely disappointed for such a pricey item.

It does it’s job sometimes other times it just spins in circles until there is a code or gives up and wants to return to dock the half the time it can’t even find its own dock don’t buy

So the vac and mop work great. But the fact you have to swap out the mop. Or the vacuum kinda sucks.

My irobot the best investment so far do what is supposed to and more, really satisfied

Was a gift.Work very well. She loves it.cleans well

Very easy setup, explanations, and controls with the compatible app that my parents had no trouble managing. Works as described and does a great job for the value!

Love it helps a lot with a newborn baby!! Forever recommend it

Absolutely horrible. The device itself has the potential to clean well, but the software and phone app are the worst I have ever used. It still has not correctly mapped my small apartment despite 8 attempts at mapping that took over 10 hours to get completed. When it does clean it only goes around the edges of the space, never cleans the middle of any floor. The app is consistently not showing the map and does not follow commands. I thought maybe the first robot was just defective so I returned it and tried again, but the second one is just as bad. Horrible product, no wonder it's on such a big sale.

Its really helpful to lazy person like me. Mopping function is awesome.

Great item and it works real good very easy to set up

Worked great in the beginning but now it constantly will get suck in different areas of the house and just basically spin in circles

I absolutely love it!!!!!!!! Vacuum and mops amazing!!

I bought this to help keep up with cleaning dog hair throughout the house.