Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1085 reviews
(1,085 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Matrix Plus 2-in-1 Robot Vacuum & Mop, especially its mopping capabilities that avoid carpets, overall performance, and ease of use. The mapping feature and quiet operation are also well-received. However, some customers have concerns about its navigation, battery life, and the functionality of the app, as well as its ability to avoid obstacles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Mopping
Rated 5 out of 5 stars
Sharkira
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing the shark vacuum and mop really comes in handy it does a good job mopping I recommend this item
I would recommend this to a friend Rated 3 out of 5 stars
Ok vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the fact that it is slimmer than what we had but in our opinion it is just ok.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We’re glad to learn you've found this robot slimmer than the one you had. We believe you may have mis-clicked your star rating, because your review seems positive. If there's anything we can do to improve your experience, please reach out to our team by phone at 1 800 668 9600.
Kind regards,
Shark Clean
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great for dog hair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. My dogs hair was driving me crazy. I had purchased another brand previously and it did not do a good job. Too bad I can't give 10 stars. I love it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is easy to use and and you can time it and every area of the house you want it to clean
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
My favorite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best , so happy with it , it mops and vaccume all the dirts and cat hair from the floor , the house smells and looks better.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Dirt beware of the Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been really impressed with this unit, does an excellent job cleaning, has had no problems transitioning across different floor types. Pretty happy with my purchase.
I would recommend this to a friend Rated 2 out of 5 stars
Not worth the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall rating: would not recommend to a friend. Let's start with the vacuum function. We have animals that shed, as well as tiny humans. This vacuum is great for picking up regular floor debris, however, for picking up anything beyond the size of a grain of rice, forget about it. Beads will clatter in the roller for minutes until it gives up and spits it out. Animal hair clogs up the roller and the passage to the bin. Human hair winds itself upon the roller despite its "tangle free" design, rendering the roller useless. Floor edges are left untouched, as if debris is pushed from the middle of the room to the edges and now it's "clean". Now, the mop attachment. Total lifesaver for maintenance mopping. No, it will not scrub your floors to pristine condition, break out your OCedar for that. The robot itself. If you have transition pieces that separate your rooms, the robot will get stuck. Robot has gotten lost in a 2000sqft home, i.e. sent to one room and started moving to complete opposite end of the home. Self-empty base sounds like a jet engine taking off inside your house, only for a clump of hair to be lodged in the pathetically tiny passage from robot canister to base. For something that is intended to make your life easier, it sure does require much more maintenance that using a conventional vacuum and mop. If you're hoping this will aid your household chores, it won't. TL;DR, good in theory, poor in execution, don't buy
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear about your experience with your robot. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Life Changing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So Ive had this robot for a couple weeks now and its already made so much of a difference! We have many pets, and it gets challenging to have a clean space. This robot picks up cat litter and pet hair from my cats and my fluffy dog. Also picks up other dirt and debris. Works great in our hardwood floors, and also cleans rugs very well. Definitely worth the investment!
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Vacuum is cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase I have 2 units it both sides of my house so I don’t have to move it it does a great job
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
brad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great .. my wife absolutely loves it .. i recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
highly recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's an excellent appliance very useful and made our life easier
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
house is clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best robot I've had so far. Shark is one of my favorite companies and this upgrade has worked perfectly
I would recommend this to a friend Rated 5 out of 5 stars
Product is price worthy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good product on hard wood floors and vinyl floorings, does decent job on carpets. Overall good product
I would recommend this to a friendRated 5 out of 5 stars
Shark review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesistant but totally love this device. Have not tried the mop option yet but vacuum part works great.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Momma’s little helper!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Haven’t use the mopping function yet. But it vacuums every morning at 8. Love it!
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Worth it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product in the house! Helps me from not worrying to clean up at times.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE this robot, in fact, I love it so much I went back and got another one!
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Great !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean Latifa keeps our house in shape. The mapping is a little difficult but it’s awesome.
I would recommend this to a friend Rated 4 out of 5 stars
Great vaccuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum and mop combo. My only complaint is that it seems to leave streaks after mopping, but i switched out the cleaner that comes with it with some hot water and vinegar and it works great!
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
NO DOG HAIR!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 3 very furry dogs and this vacuum eliminates dog hair! Very happy with my purchase!
I would recommend this to a friend














