Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • My Robot - Ready to Mop 100% Matrix Mop x I HEPA Anti-Allergen Exclusive Feature Matrix Mop: A specialized mopping pattern that uses a Swirling and scrubbing action to remove stuck-on stains from targeted areas. Identity a spot in your home and let your robot shine a You can also Matrix Mop SXS aren the app. Just place the robot on 1h 2TUm - MATRIX CLEAN Shark CLEAN MATRIX MOP - 2-IN-1.
  • 2-in-1 Robot Vacuum & Mop: Powerful vacuuming + Sonic Mopping. No spots missed. Cleans in precision grid + better edge cleaning & HEPA base. MOP. 2-in-1 Vacuum.
  • MATRIX CLEAN: No spots missed.
  • Sonic Mopping picks up dry debris and scrubs 100x per minute to remove stuck-on stains. It is safe for use on all sealed hard floors, including wood, tile, and laminate.
  • The text on the image reads: "Cleans Edges & Corners 50% BETTER. Cleaning. Uses blasts of air to pull debris into the cleaning path. Shark MATRIX PLUS MOP 2-IN-1 VACUUM."
  • The text on the image is already grouped and correctly written. It reads: "Anti-Allergen Complete Seal Traps 99.97%* of dust and allergens, keeping them out of the air you breathe. Down to 0.3 microns."
  • The image features a Shark Bagless Self-Empty vacuum cleaner with a 60-day capacity. The vacuum is designed to empty itself into a bagless base, providing a convenient and efficient cleaning experience. The vacuum is also equipped with an anti-allergen feature, making it suitable for individuals with allergies. The image showcases the vacuum cleaner on a wooden floor, emphasizing its cleaning capabilities.
  • Incredible Suction Power Picks up dry debris on hard floors and carpets. Shark Matrix Plus Mop 2-in-1 Vacuum.
  • Precision Home Mapping uses 360 LiDAR vision to automatically map every inch of your home, day or night. The Shark 2 Shark MATRIX PLUS MOP 2-04-1 Vacuum is a product that can be used for this purpose.
  • Detects & Avoids Objects: Sees objects in its path and cleans around them.
  • Powerful Pet Hair Pickup: Suction power and self-cleaning brushroll pick up pet hair with ease, and the robot empties itself into the anti-allergen sealed base. HAIR SELF-CLEANING ANTI-HAIR WRAP BRUSHROLL WRAP STANDARD BRUSHROLL vs Shark.
  • Recharge & Resume: The robot returns to its base, recharges, and can pick up where it left off.
  • Easily Customize Your Clean: Select a specific room or schedule whole-home cleans from anywhere with the SharkClean app.
  • Shark Matrix Plus 2in1 Robot Vacuum & Mop Trailer Video video 1 minutes 21 seconds
  • Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop Features video 1 minutes 35 seconds

Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

Model:
RV2610WA
SKU:
6514530
Highly rated by customers for:
Your price for this item is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers appreciate the Matrix Plus 2-in-1 Robot Vacuum & Mop, especially its mopping capabilities that avoid carpets, overall performance, and ease of use. The mapping feature and quiet operation are also well-received. However, some customers have concerns about its navigation, battery life, and the functionality of the app, as well as its ability to avoid obstacles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,145 reviews
  • Pros mentioned:
    Mopping

    Cleans up pet hair well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE my shark! It was easy to set up and does a fabulous job cleaning up . We even have pet hair that it deals with easily.

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it; it does an amazing job. I rotate the extra pads in the washer to keep them fresh. I initially bought an iRobot, but it didn't quite meet my expectations. Since switching to a Shark vacuum, which was also more budget-friendly, I've found it to be far more effective for my needs. If you shed a lot of hair lol, you will need to remove them from the rollers every once in a while. An error comes up saying the roller is stuck.

    I would recommend this to a friend

  • Extra work to add mop attachment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not a fan of having to attach and detach the mop attachment ti vacuum thhe floor. Had i know i had to do this, i never would've purchased

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Katrina,
      Thank you for taking the time to leave a review.
      We sincerely understand where you're coming from regarding the pad needing to be attached to the Matrix 2-in-1 robot every time you want to use it for mopping your floors. However, we kindly recommend our PowerDetect 2-in-1 robot with NeverTouch Pro Base, model RV2820ZE. This robot not only automatically empties debris into the 60-day capacity bin but also automatically refills its own water tank for up to 30 days and washes and dries the mopping pad after every clean. You can find it available on our website. If you need any help with your Matrix, please don't hesitate to reach out to our team by phone at 1-800-668-9600; we'd be more than happy to help.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Ease of use

    Shark Robot Vacuum

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this item easier to use and I love it. I like it better than my previous Neato robot vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Sharkee

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, especially the mop up feature. The app is great you can identify every room, clean certain areas from your phone or tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Shark.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good, it works like it should. No regrets. Two thumps up

    I would recommend this to a friend

  • Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! Very efficient. Little sweeper brush grabs and pulls in stuff from corners. Remembers mapped out grid of rooms. Gentle on walls/furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Shark matrix

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does good as a vacuum even with our furniture and other things around. We have not tried the mop yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Help a lot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some time it doesn’t do what I want. Help me a lot.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi German,

      Thank you for sharing your thoughts on the Shark Matrix Plus 2-in-1 Robot Vacuum and Mop. We're glad to hear it's been helpful overall, though we understand it hasn’t always responded as expected. Your experience matters to us, and we’d like to help ensure you’re getting the most out of its features.

      If you'd like assistance with settings or performance, our dedicated robot support team would be happy to walk through everything with you. Please feel free to give us a call at 1-888-228-5531.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Mopping

    Best Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase, it works at about 98% missing some tricky areas, and not being able to remove super tough stains. Very satisfied overall.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Best thing ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally saves me so much time with four dogs, works so good, and the mop works good too! I cant think of a better way to spent money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    This deals simplified my life.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , works according with the expectation, excellent service in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Anazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark products are very good quality. Very easy to set up and use. Have not use the mopping part yet. But im sure it will work well

    I would recommend this to a friend

  • Vaccum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vaccum and mop to maintain hair. I have a corgi and she constantly sheds this has allowed me to not have to vaccum and mop everyday

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Robot vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great cleans up a lots of cat hair every day doesn't need to be constantly emptied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing definitely worth the money. Got it for my wife who has medical issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Sweeper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! So easy to set up. Love having it on a schedule to clean every day.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Best vac/mop ever!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I could have ever bought. It vacuums and mops at the same time! I can ever start it while I’m away from home!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    5 Star Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item. Does the work and never complains :)

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Love it!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i ever made, really cuts the stress of keeping down the pet hair, between working as a nurse and being in school. Its really maintained my sanity

    I would recommend this to a friend
Page 32, Showing 621-640 of 1,145 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.