Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1211 reviews
(1,211 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Matrix Plus 2-in-1 Robot Vacuum & Mop for its mopping capabilities, overall performance, and ease of use. The mapping feature, quiet operation, and vacuuming functionality also receive positive feedback. However, some customers have expressed concerns regarding navigation, battery life, and the app's functionality. Additionally, a few users noted issues with obstacle avoidance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Mopping
Rated 5 out of 5 stars
Best thing ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally saves me so much time with four dogs, works so good, and the mop works good too! I cant think of a better way to spent money
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Anazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark products are very good quality. Very easy to set up and use. Have not use the mopping part yet. But im sure it will work well
I would recommend this to a friend Rated 4 out of 5 stars
Great Robot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We installed wooden floors and have been using the sweeper since. Wife loves it which means i love it. Havent used the mop part yet. No manual to tell us how.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Love it!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase i ever made, really cuts the stress of keeping down the pet hair, between working as a nurse and being in school. Its really maintained my sanity
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Best vac/mop ever!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing I could have ever bought. It vacuums and mops at the same time! I can ever start it while I’m away from home!
I would recommend this to a friend Rated 5 out of 5 stars
Suzy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about robot vacuums. My wife and I are pleasantly surprised. It isn't perfect, but does a great job. We haven't asked it to mop yet. She actually learns a bit as she vacuums each time.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
This deals simplified my life.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent , works according with the expectation, excellent service in the store.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Help a lot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some time it doesn’t do what I want. Help me a lot.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi German,
Thank you for sharing your thoughts on the Shark Matrix Plus 2-in-1 Robot Vacuum and Mop. We're glad to hear it's been helpful overall, though we understand it hasn’t always responded as expected. Your experience matters to us, and we’d like to help ensure you’re getting the most out of its features.
If you'd like assistance with settings or performance, our dedicated robot support team would be happy to walk through everything with you. Please feel free to give us a call at 1-888-228-5531.
Kind regards,
Shark Clean
- Pros mentioned:Mapping
Rated 5 out of 5 stars
Shark matrix
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good suction and maps room well, mopping attachment not used yet.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
NEED THIS
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WILL NEVER LIVE WITHOUT THIS IN MY HOUSE AGAIN! WE HAVE THREE DOGS AND CHILDREN! EVERY MORNING WE WAKE UP TO CLEAN FLOORS
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Robot vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great cleans up a lots of cat hair every day doesn't need to be constantly emptied
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing definitely worth the money. Got it for my wife who has medical issues.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect “Cleaning Lady”
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Definitely the Perfect “Cleaning Lady” - My floors stay clean!
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Totally Worth It!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a GAME CHANGER when it comes to dog hair! I am amazed at how much hair it picks up that I never noticed was on the floor even after sweeping with a broom.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sweeper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! So easy to set up. Love having it on a schedule to clean every day.
I would recommend this to a friend Rated 5 out of 5 stars
it does its purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loads of waste storage. so glad I upgraded to this so i dont need to constantly empty out the waste I have not yet used the mop feature
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Lol A temporary replacement (W)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need I say anything amazing technology easy to use and setup especially on the app through your IPhone/android
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Excellent!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent robot. Smart and effective. I was hesitant about the “mopping”, but it has proven to be a great addition for both vacuuming and mopping. Highly highly recommend.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its amazing. Easy to use and gets everything off floors. Have floor looking amazing.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark Matrix Vac/Mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a real nice job mopping, don't have to redo any areas or spot clean anything.
I would recommend this to a friend














