Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1112 reviews
(1,112 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Matrix Plus 2-in-1 Robot Vacuum & Mop, especially its mopping capabilities that avoid carpets, overall performance, and ease of use. The mapping feature and quiet operation are also well-received. However, some customers have concerns about its navigation, battery life, and the functionality of the app, as well as its ability to avoid obstacles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Power vacuum & mop robot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, outstanding performance. I reccomend this product.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job,cleans good in the corners also…easy set good value for the money
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Vacmop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tgis vac/mop cleans better than expected. We have 2 dogs ans cats and have no conplaints
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Wonderful item!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works amazing!!! It keeps our floors spotless!
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark vaccum/mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vaccum and mop! I like the schedule feature.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Could not be happier!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! This is my first robo vaccum/mop and we just love it.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark- No competition!! Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow!! This robot vac and Mop blows the competition out of the water.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The Shark cleans well!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not going to lie this thing is pretty nice and makes life a little easier if you don't have to do it yourself.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Vaccumm
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cleaning robot there is, dont have to worry about finding time to clean my apartment.
I would recommend this to a friend Rated 3 out of 5 stars
Vacuum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum did really well for the first 2 months but then received an error code with no solution. Bestbuy did really good and refunding us for the purchase!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Daniel,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Matrix Plus, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
- Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark vac/mop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Vacuums and mops. Easy transition between the two. I have multiple pets and it handles it great
I would recommend this to a friend Rated 5 out of 5 stars
Shark Vacuum review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure I would ever use a robot vacuum but had to see what all the hype was about , now I’m the one telling others to get one ! Give it a try you won’t regret it! It does a great job and frees up my time
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best it works great love it very nice it been long time I been use in
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
gg
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good item, nice production 5 star from Shark !
I would recommend this to a friend - Cons mentioned:App
Rated 2 out of 5 stars
Identity crisis
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has a little bit of an identity crisis. It is not really a 2-in-1 vacuum/mop with self-emptying capabilities… if you use the mop feature then you lose the self-empty capability which is dumb. Getting this with the self-empty dock is a waste of money. The vacuum works well other than that. The app only allows for 1 schedule and only 1 floor though.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - Matrix Plus 2in1 Robot Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Best friend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best decision that I made I recommend 100% to everyone
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Anti dirt
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more manual cleaning, it help a lot with the kids.
I would recommend this to a friend Rated 1 out of 5 stars
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If it runs out of water it will completely stop and won't continue vacuuming at least, until you refill the water. Didn't fit under the couches. It had setup the map and still failed to recognize a footstep , instead it "detected a cliff" and completely stopped until I got to it and pressed the clean button.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for your valuable feedback.
We regret to hear that your experience with your Shark Robot Vacuum has not been satisfactory. Your comments will be shared with the appropriate teams to help us improve our future designs. If you still require assistance with your unit, please reach out to our support team at 1-888-228-5531.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Works pretty well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product it worth the money, i won't need worry about clean while i'm working
I would recommend this to a friendRated 5 out of 5 stars
Good product -work well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. I thoroughly enjoy the product. it is doing an amazing job and only a small concern - map correction is complicated - which can be simplified.
I would recommend this to a friend














