Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1250 reviews
(1,250 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Matrix Plus 2-in-1 Robot Vacuum & Mop for its mopping capabilities, overall performance, and ease of use. The mapping feature, quiet operation, and vacuuming functionality also receive positive feedback. However, some customers have expressed concerns regarding navigation, battery life, and the app's functionality. Additionally, a few users noted issues with obstacle avoidance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product for SAHM
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it helps a lot with a newborn baby!! Forever recommend it
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best thing I’ve ever bought
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never liked the rumbas at all. Bought a shark and was blown away by the performance way better than the competitors 115,000% recommend the shark over any other robot vacuums
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it as a single man I never have to sweep again I come home floors stay clean perfect for people who have busy lives
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift.Work very well. She loves it.cleans well
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Why didn't I get one sooner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Have not yet used the mopping option but love the mapping and scheduling of cleaning!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Remy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the shark! Its a great invention, just program it and it vacuums the designated areas each morning!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
The best babyshark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best handsdown!!! My wife loves her mothers day present. No more vaccum or mopping baby shark does it all!!!
I would recommend this to a friend Rated 5 out of 5 stars
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome so far way better that my old Neato. I have not used the mop attachment yet. But, the vacuum has been great.
I would recommend this to a friendRated 4 out of 5 stars
Robot vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good robot vacuum, parts degrading are the only issue
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!! Works just as they said it would..
I would recommend this to a friendRated 2 out of 5 stars
Didn’t make it to 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good while it lasted. I can’t believe that I spent over $400 for this and it did not even make it to 2 years. All of the sudden it just doesn’t work. What’s worse is that there is no information on this model anywhere on the Shark website
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for taking the time to share your feedback on your RV2610WA. We’re truly sorry to hear that your robot stopped working and that you weren’t able to locate information for your model online. That’s definitely not the experience we want for our customers. We’d like to look into this further and help get your unit working again. Please give our Shark support team a call at 1-855-427-5127, Monday to Friday, 9 a.m. to 9 p.m. ET. A member of our team will be happy to assist.
Best regards,
Shark Clean
Rated 5 out of 5 stars
Clean Elizabeth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this nightly. Only wish it would vacuum without the mopping.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works great! Mopes the floor and leaves no streaks
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Floor care
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes cleaning my floors in my home much easier with my dogs.
I would recommend this to a friend Rated 5 out of 5 stars
Amazong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this for my home! I love it and works great.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the vacuum! Does a great job and is easy to set up even for a non tech person like myself.
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work done during last one year did not have issue
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works as expected, worth of the money you put.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, only suggestion I would give is to make the mop to auto clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 1 out of 5 stars
Do not buy, horrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. The device itself has the potential to clean well, but the software and phone app are the worst I have ever used. It still has not correctly mapped my small apartment despite 8 attempts at mapping that took over 10 hours to get completed. When it does clean it only goes around the edges of the space, never cleans the middle of any floor. The app is consistently not showing the map and does not follow commands. I thought maybe the first robot was just defective so I returned it and tried again, but the second one is just as bad. Horrible product, no wonder it's on such a big sale.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Jonathan,
Thank you for taking the time to leave a review.
Based on the performance you’ve described, it sounds like there’s a chance the Matrix Plus may not be working as it should. Could you please give our team a call at 1-855-427-5127 if you still have the second robot? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Shark Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two years later, and she still does the job. If you have a big dog that sheds alot, you will have to empty the canister more. But, it is very advanced.
I would recommend this to a friend














