Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1086 reviews
(1,086 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Matrix Plus 2-in-1 Robot Vacuum & Mop, especially its mopping capabilities that avoid carpets, overall performance, and ease of use. The mapping feature and quiet operation are also well-received. However, some customers have concerns about its navigation, battery life, and the functionality of the app, as well as its ability to avoid obstacles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cleaning just got easier
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Cleans the floors just as expected makes life easier.
I would recommend this to a friend Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works excellently love it can vacuum and mop. It runs daily and has helped with dog hair control.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this robot. It’s too efficient! It’s able to clean and mop everything.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Mop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vac to sweep the floors with and to mop with to
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great robot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best robot that you can buy in the store, you never regret for this
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
new little helper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great robot vacuum and mop. Set it up on schedule and let it go.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 5 out of 5 stars
Would buy again
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it’s supposed to most of the time. It gets a wild hair and goes places its not supposed to.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Lil robot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It have made my life so much better. I recommend it highly to moms.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup the moping it’s excellent no more dog hair
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Clean clean
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome when it comes to house hold chores. 2 for 1 can’t beat it
I would recommend this to a friend Rated 5 out of 5 stars
Best helper at home
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience buying the the robot vacuum at Best Buy.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a real easy to set up and it's real wonderful the way it works I give it 100 of 100
I would recommend this to a friend Rated 5 out of 5 stars
Shark Robot Cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job with Vacuum and Mop of floor Works like a charm.
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can use an app to set this up and it does our cleaning in the evening and self empties!
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product and does excellent job at cleaning floors
I would recommend this to a friend Rated 3 out of 5 stars
2 in 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with it but you have to fill out the cleaning fluid everytime !
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for sharing your feedback!
We are sorry to hear that your experience with your Shark Robot has not been the best. We will relay your feedback to our product development teams. If you have any questions or require assistance, please feel free to call us at 1-888-228-5531, and we will be glad to help.
Kind regards,
Shark Clean
- Pros mentioned:Mopping
Rated 5 out of 5 stars
Cleaning
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product , cleans my house super good !!
I would recommend this to a friend Rated 5 out of 5 stars
Shark Matrix Robot Vacumm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More relaxed cleaning method! highly recommended!!
I would recommend this to a friendRated 2 out of 5 stars
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with the hope that it could outperform my Roomba and BraveJet, but that is not the case. The idea of having an all in one was appealing, but there are several shortcoming with this. First of all, there's no way to use the base to remove the dirt from the bin when using the mop attachment. The vacuum does not like pet hair at all when using the mop attachment. Somehow the brushes get wet and that mucks up the port for the dirt and pet hair to go into the bin. Rather than tell me that there is an issue, it continues on until finished, and when I go to empty the bin, there is hardly anything in there. When I look inside the unit, there is a blockage of fur. The vacuum attachment works well though. Like the Rumba, it goes back to the base and get the dirt sucked out and then continues. Another annoying area is that it does not recognize carpet with the mop attachment installed. Instead, you have to indicate on the map where it should not mop, which means that the carpet will not get vacuumed until you attach the vacuum attachment. I am going to see if I can return it and get the Rumba all in one. At least that one recognizes a carpet and will raise the mop attachment, something that Shark totally missed.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Kathy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it very good Item it works how I expected it too work.
I would recommend this to a friend














