Customer Ratings & Reviews

It have made my life so much better. I recommend it highly to moms.

Easy to setup the moping it’s excellent no more dog hair

Does a great job with Vacuum and Mop of floor Works like a charm.

Love the product and does excellent job at cleaning floors

Love “Tony Shark”!! And order and pickup were easy at Best Buy

I love this product , cleans my house super good !!

I LoVeeeee the shark vacuum n mop!! The best technology for the Job!

At the beginning my wife and I thought it was going to be a great appliance and save a lot of time moping the floor, but it did work as we wanted. The swiping was good, no dirt in the floor, but the mopping always left a lot of was residue in the floor and you could see it.

I love it very good Item it works how I expected it too work.

This product works as expected and beyond, its good purchase

Setting up was pretty simple . Mapping is getting used to.

My first time purchasing a robot vacuum cleaner. It is so awesome. It doesn’t bump into the furniture or walls. You can map the areas that you want vacuum which is a great feature. I would highly recommend this robot vacuum cleaner. It also works with Alexa. The mopping feature you still may have go behind it which a wet mop because it doesn’t do the best job.

I bought this with the hope that it could outperform my Roomba and BraveJet, but that is not the case. The idea of having an all in one was appealing, but there are several shortcoming with this. First of all, there's no way to use the base to remove the dirt from the bin when using the mop attachment. The vacuum does not like pet hair at all when using the mop attachment. Somehow the brushes get wet and that mucks up the port for the dirt and pet hair to go into the bin. Rather than tell me that there is an issue, it continues on until finished, and when I go to empty the bin, there is hardly anything in there. When I look inside the unit, there is a blockage of fur. The vacuum attachment works well though. Like the Rumba, it goes back to the base and get the dirt sucked out and then continues. Another annoying area is that it does not recognize carpet with the mop attachment installed. Instead, you have to indicate on the map where it should not mop, which means that the carpet will not get vacuumed until you attach the vacuum attachment. I am going to see if I can return it and get the Rumba all in one. At least that one recognizes a carpet and will raise the mop attachment, something that Shark totally missed.

I love this Shark vacuum/mop! It does a great job getting up and down 1” floor height differences, which was my biggest worry. The mop works as well as my swiffer - and I’m not putting in the sweat to do it! The vacuum works amazing for pet hair! I have no complaints whatsoever. I’m surprisingly pleased with this purchase!

A winderful product for all household, ensure you get one.

Mop stopped working after 2 moths of use, I followed all the instructions and still not dispensing water for mopping

I love that I can use an app to set this up and it does our cleaning in the evening and self empties!

Our house stays clean everyday !. Couldnt wanted anything better to help us out around the house with chores.

Amazing product. Has saved me a lot of time in the first 2 weeks already. Highly recommend. To add I have 4 dogs and 2 cats all of which live inside with me. I haven’t seen a dust or fur ball in two weeks as well. Which was my main concern.

Great experience buying the the robot vacuum at Best Buy.