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  • My Robot - Ready to Mop 100% Matrix Mop x I HEPA Anti-Allergen Exclusive Feature Matrix Mop: A specialized mopping pattern that uses a Swirling and scrubbing action to remove stuck-on stains from targeted areas. Identity a spot in your home and let your robot shine a You can also Matrix Mop SXS aren the app. Just place the robot on 1h 2TUm - MATRIX CLEAN Shark CLEAN MATRIX MOP - 2-IN-1.
  • 2-in-1 Robot Vacuum & Mop: Powerful vacuuming + Sonic Mopping. No spots missed. Cleans in precision grid + better edge cleaning & HEPA base. MOP. 2-in-1 Vacuum.
  • MATRIX CLEAN: No spots missed.
  • Sonic Mopping picks up dry debris and scrubs 100x per minute to remove stuck-on stains. It is safe for use on all sealed hard floors, including wood, tile, and laminate.
  • The text on the image reads: "Cleans Edges & Corners 50% BETTER. Cleaning. Uses blasts of air to pull debris into the cleaning path. Shark MATRIX PLUS MOP 2-IN-1 VACUUM."
  • The text on the image is already grouped and correctly written. It reads: "Anti-Allergen Complete Seal Traps 99.97%* of dust and allergens, keeping them out of the air you breathe. Down to 0.3 microns."
  • The image features a Shark Bagless Self-Empty vacuum cleaner with a 60-day capacity. The vacuum is designed to empty itself into a bagless base, providing a convenient and efficient cleaning experience. The vacuum is also equipped with an anti-allergen feature, making it suitable for individuals with allergies. The image showcases the vacuum cleaner on a wooden floor, emphasizing its cleaning capabilities.
  • Incredible Suction Power Picks up dry debris on hard floors and carpets. Shark Matrix Plus Mop 2-in-1 Vacuum.
  • Precision Home Mapping uses 360 LiDAR vision to automatically map every inch of your home, day or night. The Shark 2 Shark MATRIX PLUS MOP 2-04-1 Vacuum is a product that can be used for this purpose.
  • Detects & Avoids Objects: Sees objects in its path and cleans around them.
  • Powerful Pet Hair Pickup: Suction power and self-cleaning brushroll pick up pet hair with ease, and the robot empties itself into the anti-allergen sealed base. HAIR SELF-CLEANING ANTI-HAIR WRAP BRUSHROLL WRAP STANDARD BRUSHROLL vs Shark.
  • Recharge & Resume: The robot returns to its base, recharges, and can pick up where it left off.
  • Easily Customize Your Clean: Select a specific room or schedule whole-home cleans from anywhere with the SharkClean app.
  • Shark Matrix Plus 2in1 Robot Vacuum & Mop Trailer Video video 1 minutes 21 seconds
  • Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop Features video 1 minutes 35 seconds

Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

Model:
RV2610WA
SKU:
6514530
Highly rated by customers for:
$349.99
Save $350
The comparable value is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1250 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Matrix Plus 2-in-1 Robot Vacuum & Mop for its mopping capabilities, overall performance, and ease of use. The mapping feature, quiet operation, and vacuuming functionality also receive positive feedback. However, some customers have expressed concerns regarding navigation, battery life, and the app's functionality. Additionally, a few users noted issues with obstacle avoidance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,250 reviews
  • Pros mentioned:
    Cleaning performance

    Stops mopping after 2 weeks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I warrantied it out 2 times already within a month and the mop stops working, this vacuum works good and mops great! But very disappointing it stops mopping after couple days.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Daniel,

      Thank you so much for sharing your experience. We’re really sorry to hear that your robot vacuum’s mop function keeps failing, particularly after already going through the warranty process twice in such a short time. That’s incredibly frustrating, especially when the vacuum performs well otherwise.
      It’s disappointing when a product shows so much promise but doesn’t hold up over time. Your feedback is important and highlights the need for better reliability in everyday use. We appreciate you sharing your experience as it helps inform future improvements.

      Kind Regards,
      Shark Clean.

  • Ok to Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok not too good . Seems to be little slow while cleaning . Need to explore more about it

    I would recommend this to a friend

  • 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with it but you have to fill out the cleaning fluid everytime !

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback!

      We are sorry to hear that your experience with your Shark Robot has not been the best. We will relay your feedback to our product development teams. If you have any questions or require assistance, please feel free to call us at 1-888-228-5531, and we will be glad to help.

      Kind regards,
      Shark Clean

  • Made floors look great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and her fiancé for Christmas. They have a small apartment so storage of extra appliances is an issue. This unit fits well tucked away and definitely helps with the day to day cleaning needs.

    I would recommend this to a friend

  • Confused

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working on mapping out home. Shows error a few times. Trying to figure it out.

    I would recommend this to a friend

  • Perfect for pet owners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have if you have hairy dogs. No bags to buy, no issues to complain about. The mop feature is also great, never expect it to do all the work for you but great way of keeping things clean and helping out.

    I would recommend this to a friend

  • Super clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I this robot its fabulously its cleans everywhere i need it to go to , you really dont have to do nothing really just set it up and it will do all the work for you 100% worth it trust !

    I would recommend this to a friend

  • robot vac for pet hair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, but pet hair stops it up pretty quickly.

    I would recommend this to a friend

  • robot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little confusing but overall good product

    No, I would not recommend this to a friend

  • Great Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. Love the app, but the cleaning saves me so much time everyday with a toddler spilling food

    I would recommend this to a friend

  • Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does well. I just dont like having to switch out the mop n vacuum when i need it to do one or the other. But great quality. Wished i could control it with the app like how i did my other robot vacume but still works great.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Don’t waste your time or money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped mopping after 2 months. Not for multilevel homes. Have spent more time trying to troubleshoot. I should have just vacuumed and mopped my house myself. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Amanda,

      Thank you for taking the time to leave your review, we truly appreciate it. We're disappointed to hear that your robot isn’t working and that troubleshooting hasn’t resolved the issue. This certainly isn’t the experience we want our customers to have, and we’re eager to help. Please reach out to us at 1-888-228-5531, where one of our product specialists will be happy to assist you. We hope to restore your confidence in our brand.

      Kind regards,
      Shark Clean

  • Leaves floor spotless.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this robot vacuum. It make my life easy. The vacuum leaves the floor spotless. It covers every area of the floor several times. It even blasts air into corners to get them really clean. And mop work very good.

    I would recommend this to a friend

  • Shark vacuum matrix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice vacuum works great and very powerful I like a lot

    I would recommend this to a friend

  • Great vaccum robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vaccum with this range of price point. Cleaning is easy. One thing could have been better is edge detection

    I would recommend this to a friend

  • Worse Decision Ever: Buying Shark & from BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked first few weeks: mapped twice, used to vacuum 4 times, mop 1x, now will not chargeor connect to wifi. Purchase 8/, arrive 9/7 & return BB return window closed 9/15. Shark said not correct unit b/c no light on top of dock, so its not bagless self emptying? I have to tske puctures, email the. I , yhen wait for 5 days for Shark just to get back to me to let me know what they can do? I should have stuck to Amazon and/or better yet with Dyson. Now I have $500+ piece of crap.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi AngelS,

      Thank you for sharing your detailed feedback regarding the Shark Matrix Robot Vacuum and Mop. We’re very sorry to hear about the challenges you’ve faced with charging, Wi-Fi connectivity, and the support process. This is not the experience we want for our customers.

      Our support team strives to resolve issues as quickly as possible, and we appreciate your patience while they work to address your concerns. Based on your description, it sounds like the unit you received may differ from the expected model, and we understand how frustrating this situation must be.

      If you’d like additional assistance or clarification regarding your case, we encourage you to contact our dedicated robot support team at 1-888-228-5531. They’re committed to finding a resolution for you.

      We value your feedback and appreciate the opportunity to assist further.

      Kind regards,
      Shark Clean Team

  • works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unit works well, installation process was difficult

    I would recommend this to a friend

  • Shark Matrix Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Matrix Plus 2in1 was a gift for my daughter.

    I would recommend this to a friend

  • Buy this! You will be glad you did!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shark vaccum does a great job! Its very thorough! Compared to other shark vaccums we have had this one is by far the best we have had. It gets the baseboards nice and shiny! Well worth the money!

    I would recommend this to a friend

  • We love Alice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine! We love our Alice! She cleans everything daily!

    I would recommend this to a friend
Page 48, Showing 941-960 of 1,250 reviews
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