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  • My Robot - Ready to Mop 100% Matrix Mop x I HEPA Anti-Allergen Exclusive Feature Matrix Mop: A specialized mopping pattern that uses a Swirling and scrubbing action to remove stuck-on stains from targeted areas. Identity a spot in your home and let your robot shine a You can also Matrix Mop SXS aren the app. Just place the robot on 1h 2TUm - MATRIX CLEAN Shark CLEAN MATRIX MOP - 2-IN-1.
  • 2-in-1 Robot Vacuum & Mop: Powerful vacuuming + Sonic Mopping. No spots missed. Cleans in precision grid + better edge cleaning & HEPA base. MOP. 2-in-1 Vacuum.
  • MATRIX CLEAN: No spots missed.
  • Sonic Mopping picks up dry debris and scrubs 100x per minute to remove stuck-on stains. It is safe for use on all sealed hard floors, including wood, tile, and laminate.
  • The text on the image reads: "Cleans Edges & Corners 50% BETTER. Cleaning. Uses blasts of air to pull debris into the cleaning path. Shark MATRIX PLUS MOP 2-IN-1 VACUUM."
  • The text on the image is already grouped and correctly written. It reads: "Anti-Allergen Complete Seal Traps 99.97%* of dust and allergens, keeping them out of the air you breathe. Down to 0.3 microns."
  • The image features a Shark Bagless Self-Empty vacuum cleaner with a 60-day capacity. The vacuum is designed to empty itself into a bagless base, providing a convenient and efficient cleaning experience. The vacuum is also equipped with an anti-allergen feature, making it suitable for individuals with allergies. The image showcases the vacuum cleaner on a wooden floor, emphasizing its cleaning capabilities.
  • Incredible Suction Power Picks up dry debris on hard floors and carpets. Shark Matrix Plus Mop 2-in-1 Vacuum.
  • Precision Home Mapping uses 360 LiDAR vision to automatically map every inch of your home, day or night. The Shark 2 Shark MATRIX PLUS MOP 2-04-1 Vacuum is a product that can be used for this purpose.
  • Detects & Avoids Objects: Sees objects in its path and cleans around them.
  • Powerful Pet Hair Pickup: Suction power and self-cleaning brushroll pick up pet hair with ease, and the robot empties itself into the anti-allergen sealed base. HAIR SELF-CLEANING ANTI-HAIR WRAP BRUSHROLL WRAP STANDARD BRUSHROLL vs Shark.
  • Recharge & Resume: The robot returns to its base, recharges, and can pick up where it left off.
  • Easily Customize Your Clean: Select a specific room or schedule whole-home cleans from anywhere with the SharkClean app.
  • Shark Matrix Plus 2in1 Robot Vacuum & Mop Trailer Video video 1 minutes 21 seconds
  • Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop Features video 1 minutes 35 seconds

Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

Model:
RV2610WA
SKU:
6514530
Highly rated by customers for:
Your price for this item is $299.99
The comparable value price is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1111 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers appreciate the Matrix Plus 2-in-1 Robot Vacuum & Mop, especially its mopping capabilities that avoid carpets, overall performance, and ease of use. The mapping feature and quiet operation are also well-received. However, some customers have concerns about its navigation, battery life, and the functionality of the app, as well as its ability to avoid obstacles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,111 reviews

  • Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine stopped charging after 2 weeks. Not sure what happened, I took it back to the store to pick up a Dyson .

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you were having trouble with your Shark - Matrix Plus 2in1 Robot Vacuum, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Shark matrix

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product work great and also it clean fast !!!

    I would recommend this to a friend

  • 2 in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product stopped working after having not even a month but company is sending me a new one maybe then i can give a better review…

    No, I would not recommend this to a friend

  • Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend!! We love it! It cleans the floors well

    I would recommend this to a friend

  • Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product it is an important item for a family o friends

    I would recommend this to a friend

  • Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacum.The mapping function was hard to get correct.Took 5 runs to get it working

    I would recommend this to a friend

  • Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. It does not do a good job mopping and in the 3 weeks I’ve had it I think it’s only completed one cleaning job and made it back to the dock. Now it’s not working at all.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there. Thank you for dedicating your time to provide your feedback. We are truly sorry to know that your Robot vacuum is not working correctly. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
      Kind regards,
      Shark Clean

  • DO NOT BUY!!! It's a piece of trash.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The matrix plus is trash. I purchased it last night, and it has not been able to dock. I had to power it down because it was trying for an hour. When I turned it on this morning, I thought it was the same thing. It's also very loud compared to my previous shark robo vac.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Mindy,

      Thank you for taking the time to share your experience with the Shark Matrix Plus Robot Vacuum & Mop. We're sorry to hear that your unit has had trouble docking and has been noisier than expected—especially right after purchase. That’s certainly not the start we want our customers to have.

      We’d like to help resolve this for you and ensure your unit is operating correctly. Please reach out to our dedicated Robot Support team at 1-888-228-5531 so we can walk you through some troubleshooting steps and explore the best solution.

      Kind regards,
      Shark Clean

  • Shark

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this my home is smart since I bought this one

    I would recommend this to a friend

  • Bought this for a second robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she is very happy with it.

    I would recommend this to a friend

  • Ok so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to maneuver around newly placed items. Also not picking up bigger items as in pebble of dog food.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Brie!

      Thank you for your feedback! If you need any assistance from our customer service team, please give us a call on 1-888-228-5531. Our team will be happy to help with any concerns that you might have.

      Kind regards,
      Shark Clean

  • Cons mentioned:
    Battery life

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum got caught on the edge of a throw rug and stopped, it got stuck at the leg of a lamp and stopped and at one time it only ran for 8 minutes then re docked itself Other people I k is said they have had good luck with theirs

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Gary,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark Matrix Robot. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Best Vacuum robot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its doing what i was expected. Best vacuum robot ever.

    I would recommend this to a friend

  • 3-1 vacuum mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically for a empty room with no furniture

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Faviola, thank you for your feedback. We’re sorry to hear that your experience with the Shark RV2610WA didn’t meet your expectations. This is not the standard we aim for, and we understand your frustration. Your input is crucial for us, and we’d love to help resolve any issues you’re facing. Please reach out to our customer service team at 1-888-228-5531, available Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Best regards, Shark Clean NA

  • Works well but has technical trouble

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but it needs a lot of maintenance. It fails to return to dock, uses a lot of battery charge and disconnects for no reason. It also gets stuck for no reason often

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello. Thank you for your time in providing feedback. We sincerely apologize that your Robot vacuum is not working as intended. Please contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
      Kind regards,
      Shark Clean

  • Feedback of Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product satisfying all needs of house floor cleaning

    I would recommend this to a friend

  • Works but, after awhile breaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I returned this device 2x works great when it works. But, breaks I had warranty and order different product.

    No, I would not recommend this to a friend

  • Perfect for my home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with how well it cleans. It maneuvered around my house effectively.

    I would recommend this to a friend

  • 2in1 was okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is mostly my fault but I was upset that the 2 in 1 function has to be empty every use and has a tendency to get stuck.

    I would recommend this to a friend

  • Shark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new vacuum!! It’s just takes a long time to clean

    I would recommend this to a friend
Page 49, Showing 961-980 of 1,111 reviews
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