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  • My Robot - Ready to Mop 100% Matrix Mop x I HEPA Anti-Allergen Exclusive Feature Matrix Mop: A specialized mopping pattern that uses a Swirling and scrubbing action to remove stuck-on stains from targeted areas. Identity a spot in your home and let your robot shine a You can also Matrix Mop SXS aren the app. Just place the robot on 1h 2TUm - MATRIX CLEAN Shark CLEAN MATRIX MOP - 2-IN-1.
  • 2-in-1 Robot Vacuum & Mop: Powerful vacuuming + Sonic Mopping. No spots missed. Cleans in precision grid + better edge cleaning & HEPA base. MOP. 2-in-1 Vacuum.
  • MATRIX CLEAN: No spots missed.
  • Sonic Mopping picks up dry debris and scrubs 100x per minute to remove stuck-on stains. It is safe for use on all sealed hard floors, including wood, tile, and laminate.
  • The text on the image reads: "Cleans Edges & Corners 50% BETTER. Cleaning. Uses blasts of air to pull debris into the cleaning path. Shark MATRIX PLUS MOP 2-IN-1 VACUUM."
  • The text on the image is already grouped and correctly written. It reads: "Anti-Allergen Complete Seal Traps 99.97%* of dust and allergens, keeping them out of the air you breathe. Down to 0.3 microns."
  • The image features a Shark Bagless Self-Empty vacuum cleaner with a 60-day capacity. The vacuum is designed to empty itself into a bagless base, providing a convenient and efficient cleaning experience. The vacuum is also equipped with an anti-allergen feature, making it suitable for individuals with allergies. The image showcases the vacuum cleaner on a wooden floor, emphasizing its cleaning capabilities.
  • Incredible Suction Power Picks up dry debris on hard floors and carpets. Shark Matrix Plus Mop 2-in-1 Vacuum.
  • Precision Home Mapping uses 360 LiDAR vision to automatically map every inch of your home, day or night. The Shark 2 Shark MATRIX PLUS MOP 2-04-1 Vacuum is a product that can be used for this purpose.
  • Detects & Avoids Objects: Sees objects in its path and cleans around them.
  • Powerful Pet Hair Pickup: Suction power and self-cleaning brushroll pick up pet hair with ease, and the robot empties itself into the anti-allergen sealed base. HAIR SELF-CLEANING ANTI-HAIR WRAP BRUSHROLL WRAP STANDARD BRUSHROLL vs Shark.
  • Recharge & Resume: The robot returns to its base, recharges, and can pick up where it left off.
  • Easily Customize Your Clean: Select a specific room or schedule whole-home cleans from anywhere with the SharkClean app.
  • Shark Matrix Plus 2in1 Robot Vacuum & Mop Trailer Video video 1 minutes 21 seconds
  • Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop Features video 1 minutes 35 seconds

Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

Model:
RV2610WA
SKU:
6514530
Highly rated by customers for:
$349.99
Save $350
The comparable value is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1250 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Matrix Plus 2-in-1 Robot Vacuum & Mop for its mopping capabilities, overall performance, and ease of use. The mapping feature, quiet operation, and vacuuming functionality also receive positive feedback. However, some customers have expressed concerns regarding navigation, battery life, and the app's functionality. Additionally, a few users noted issues with obstacle avoidance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,250 reviews

  • Shark Matrix Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shark system works great. First time trying one of these thank you.

    I would recommend this to a friend

  • Top notch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of work. Works wonders for my mom, bought it for her so she can finally have some time to herself.

    I would recommend this to a friend

  • Nightmare Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item stopped working after a week and had to be returned. A replacement was shipped but the robot was missing from the package only the docking station was in the box. Still no resolve after multiple attempts.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Paul, thank you for your review and for bringing this to our attention! We’re disappointed to hear about your experience with the Shark RV2610WA. You mentioned that the item stopped working after a week and had to be returned, and that the replacement package only included the docking station without the robot. We understand how frustrating this must be, and this certainly isn’t our usual standard. In this case, we kindly ask that you contact Best Buy Customer Service for assistance. You can reach them at 1-888-237-8289, available Monday to Friday from 8 a.m. to 9 p.m. CT and Saturday from 8 a.m. to 8 p.m. CT. They’ll be able to review your order and help resolve this issue. Kind regards, Shark Clean NA

  • Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart helpfull, intelligent does the job

    I would recommend this to a friend

  • Vaccum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this machine does its work very nice

    I would recommend this to a friend

  • He’s great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! It’s like my personal house cleaner. I can make him clean WHENEVER I WANT. Love the power

    I would recommend this to a friend

  • Like it but Unimpressed with mop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use the mop function. Doesn’t work that well. Love it for The vacuum function

    I would recommend this to a friend

  • Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 3 dogs it is a life saver, we love it and the time it saves.

    I would recommend this to a friend

  • Shark vacuum and mop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mop doesn’t work is annoying won’t clean and the water comes out all the time

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Eliza,

      Thank you for taking the time to leave a review.

      We regret to learn that your Shark Matrix Plus is not working properly. We understand how irritating this must be. Please reach out to our team by phone at 1-855-427-5127. We'd be happy to look into this for you.

      Kind regards,
      Shark Clean

  • betty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she works once she maps your house out! cleans floors veery well!

    I would recommend this to a friend

  • Don’t waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1.5 years of light use, I got brush roll stuck error. I replaced the brush roll, cleaned up the housing as advised by people with the same issue. Eventually, I called shark and they did video troubleshooting. They told me nothing can be done to fix it and they would offer me 30% discount towards a new vacuum which would actually cost me more than the original one since their shop is more expensive than other retailers. This is absurd given the price tag and that it only worked for less than a year and a half.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Samer,

      We’re sorry to hear that your Shark Matrix Plus Robot Vacuum & Mop experienced a brush roll error after just 1.5 years of light use, and that troubleshooting did not lead to a resolution. We understand how frustrating it is to invest in a product expecting long-term reliability.

      While we appreciate you reaching out to our support team, we recognize that a replacement discount isn’t always the ideal solution. We’d love to take another look and see if there’s anything else we can do to help. Please reach out to us again at 1-888-228-5531, and we’ll do our best to assist.

      We truly value your feedback and appreciate the opportunity to make this right.

      Kind regards,
      Shark Clean

  • Cons mentioned:
    Navigation

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have remapped my house, rezoned and got new brushes for the bottom of the vacuum. It will go over an entire mess of crumbs and not pick up anything. When it comes to mopping, I’ve mapped out the carpeted zones as “no zones” and it’s still goes to that area and mops.

    No, I would not recommend this to a friend

  • Shark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and service, delivered just on time

    I would recommend this to a friend

  • It was okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was streaky, not worth it for the price. I had to get another one

    I would recommend this to a friend

  • Not worth getting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m kind of disappointed in this item many times we found the the machine not being able to dock it self. It also doesnt pick up anything besides dust and hair from the ground

    No, I would not recommend this to a friend

  • Shark vacum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . Works great and vacuums really good especially if you have dogs

    I would recommend this to a friend

  • pngo713

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it ok need more work on the mapping of the house and mop

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      Thank you for trying our Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop, model RV2610WA. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the first one I have and it is very efficient,

    I would recommend this to a friend

  • Failing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 1-13-26 and mop already not working. Need to return or replace this item

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for reaching out and letting us know about your experience. We understand how frustrating this must be, especially with the mop function not working so soon after your purchase. This surely isn’t the standard we aim to uphold for our customers. We'd love for you to give us a call at 1‑888‑228‑5531, where one of our robot product specialists can assist you further. We hope to remain a trusted brand in your home. We’re available Monday to Friday, 9 a.m.–9 p.m. ET, and Saturday, 9 a.m.–6 p.m. ET.

      Kind regards,
      Shark Clean

  • Worth every dollar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like all in one. This is the best in budget

    I would recommend this to a friend
Page 54, Showing 1,061-1,080 of 1,250 reviews
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