Customer Ratings & Reviews

The best and superb cleaning experience. It mapped my house in one go and started cleaning at the scheduled times and days without any hassles. It is smart with any obstacle and doesn’t it it hard. Comes in 3 different settings and I chose max whenever guests are arriving. Does the job fast and quick. I would recommend everyone to have this. I had purchased Roomba before and returned it within a week as it failed mapping my house every time. This is one is the best. I don’t really need to rely on cleaners for the job anymore.

The good here is the vacuum and the base. They are really good quality and work very well especially for the price. The vacuum does a better job than my previous robot. The mopping ability is also very good. The bad however is really bad. The Shark app and mapping is horrible. The app is glitchy. The set up took multiple tries to get mapping correct. The robot just kept spinning and going back to the base. When things are supposedly mapped, then you have to set up for rug avoidance. No matter how much you re-run the thing never fully gets it right. It either goes on the rug or goes so far from the rug that there’s no point. Additionally the robot is always going into areas not mapped and getting stuck. It will sometimes just spin in circles. Oh, if you have two floors you can’t have two different maps. With the price better than competitors I bought two, one upstairs and one down and now I regret it. I really want to love this but the app and mapping is so bad all I want to do is return both.

It was easy to set up the pairing on the robot. It was easy to program the areas of our house for cleaning. So far the robot works great vacuuming. Works well on our smooth tile as well on our tile that is textured (i.e. rough surface). It has made cleaning easy and fun to watch it clean. Being on the older side of life I was concerned it would not work well, I was wrong and we love it. I would recommend to my friends and anyone considering a robot.

First of all, it isn't perfect. But it is pretty amazing. When mopping the floor, occasionally, it misses a couple of spots. We have a large floor, so I guess that isn't too bad. We just hit Spot Clean and that's handles. The mopping is very good. We were genuinely surprised as to how well that works. Vacuuming is excellent also. It does a good job of keeping it self un-stuck. My old Roomba was always getting hung up underneath furniture. Battery capacity is great. Overall, we are very happy with our purchase.

This Shark robot is a total game-changer! The vacuum and mop combo works flawlessly, and the sonic mopping really gets floors clean. Home mapping is accurate and the self-empty feature is so convenient. HEPA filtration captures everything and WiFi control makes it super easy to use. Highly recommend for busy households!

Little guy does a good job but it disconnects from my app every once in a while. You also have to physically switch the mop and vacuum inserts, which isn’t a big deal but I believe other brands you don’t have to. For the price this thing rips in vacuum and mop mode.

As a bare floor vacuum robot this is a good unit. Like a lot of these they do only fair on carpet. Also I have been disappointed in the mop system. The mop tank plumbing is prone to clogging. But aside from that it does well on wood, linoleum, vinyl and tile as a robot vacuum. I did find the floor mapping system to be not well programmed.

OMG this is by far one of my favorite purchases. I am a vacuum queen have way to many to count but this one is so amazing. I can go into the app at the end of a long day and send “Alfred”, that’s his name out and wake up to a clean floor and space I truly love it!

For the price, it gets the job done. It definitely cleans up dust from your wooden floors or rugs or tiles. The mopping feature is nice but you will need quite a bit of shark's cleaning solution. It does get lost once in awhile which is an annoyance but it's a robot relying on what it mapped and changes everyday. It will clean around these objects if you placed them there recently but if you map your house with everything on the ground it will not go there and clean.

Cleans well, quiet, and saves time. Great purchase!

Our little robit, aptly named Steve McClean, is a hard and highly valued worker. He's pretty decent at mapping out the house, although it did take a few attempts to get it perfectly accurate (he struggled with defining the wall that separates the guest room to the adjacent room, making it all one big area). He's on a scheduled clean every day and it's such a nice feeling to get home from work to nice clean floors. We use the mopping function once a week to keep our floors taken care of. He's made a decent quality of life upgrade.

Quiet and does a really good job. The tank hold quite a bit. I have dogs that shed and it keeps up with that and the dirt.

I'm loving my Shark Robot Vacuum and Mop! Before this one, I had bought two Rombo Robot Vacuums, which I returned because they weren't efficient. When they mopped, they left lines and streaks, and the other one didn't vacuum properly. I decided to try the Shark Robot Vacuum and Mop, and I'm loving it. It leaves no streaks and vacuums very well. It's very good and quiet. I totally recommend it.

It is the first one I have and wow it is very efficient, my wife loved it and I also find it easy to use with the app, both the vacuum cleaner and the mop work well. most of it is hardwood flooring and some rugs. I recommend it

I love this vacuum and mop. I can get the job done in one pass. It's also quiet. Easy to operate. Can't say enough about this.

Seems to work very well picks up pet hair and other items as hoped. The navigation or mapping seems a bit wonky, the map it originally made was fairly accurate but the robot seems to miss areas or entire rooms occasionally. But it is easy enough to send it to a room to pick up what it missed.

A great idea and value at the time but this will be a vaccum you'll need to babysit a lot. It gets lost. Stuck in corners, and dies. I spend more time looking for than enjoying the automation.

I love my “GrandmaShark”! It picks up great and the moping works perfect. It was easy to use and to program the map for the house.

We have owned a few robot vacuums and this on is by far the best there is. Shark nailed it with this model. The vacuum alone is incredible. The mopping feature is very good on our tile. The app and navigating system of the vacuum are very intuitive and easy to use. The robot itself is excellent at navigating throughout the house and is very thorough in its cleaning runs.

Works great! Wish I had the higher end model. The only downside is having to replace the water.