Customer Ratings & Reviews

I love my “GrandmaShark”! It picks up great and the moping works perfect. It was easy to use and to program the map for the house.

It’s a descent vacuum but I really didn’t want one I had to change bags. Took it a little longer than I expected to get hooked up to my internet but it may of been the internet overall satisfactory so far

As a bare floor vacuum robot this is a good unit. Like a lot of these they do only fair on carpet. Also I have been disappointed in the mop system. The mop tank plumbing is prone to clogging. But aside from that it does well on wood, linoleum, vinyl and tile as a robot vacuum. I did find the floor mapping system to be not well programmed.

It was easy to set up the pairing on the robot. It was easy to program the areas of our house for cleaning. So far the robot works great vacuuming. Works well on our smooth tile as well on our tile that is textured (i.e. rough surface). It has made cleaning easy and fun to watch it clean. Being on the older side of life I was concerned it would not work well, I was wrong and we love it. I would recommend to my friends and anyone considering a robot.

This thing is the best. We have 3 dogs and no longer spend a good chunk of our time every other day vacuuming. Works excellent. My husband set it up so idk how that process was but he didn’t say anything about that process at all so I think that was fairly easy as well. It’s the best thing ever. The mopping part is so nice too and it does a great job you can really tell a difference in the floor when it mops also. Definitely recommend!

Quiet works nicely doesnt get all dog hair at all but that was expected neither did the roomba i got fluffy dogs. Easy to use simple set up does what I need to do would buy again.

We have owned a few robot vacuums and this on is by far the best there is. Shark nailed it with this model. The vacuum alone is incredible. The mopping feature is very good on our tile. The app and navigating system of the vacuum are very intuitive and easy to use. The robot itself is excellent at navigating throughout the house and is very thorough in its cleaning runs.

Love, love,love my shark matrix. Cant believe i never bought this sooner!! It was easy to map my home. Program to clean at night. My home is incredibly clean. It does a great job cleaning multiple surfaces. From carpet to hardwood, tile, deep pile carpet, runners, etc easily goes over "ledges" between rooms. And returns to base & self cleanse. Super easy to change to floor wash. Amazing!! For a busy lifestyle, this is a must have. Worth every penny!!

My rumba was just not sweeping and missing spots when mopping. Reviews online and couple of friends reviews, deciding to try a shark. Mapping is so advanced nothing gets missed. It picks up debris in the front and mops from the rear. Pretty quiet, have the ability to just clean one area or every room. I would rate this as a 9 out of 10 because you have to hand empty after mopping. Rumba 4 out of 10 because misses spots and doesn’t pick up all the debris

I love this item. Perfect for those working moms who have little to not time but want to keep home spotless

Amazing does just what i need it to. Cleans the floors very well. You can also take everything apart and order new parts. The vacuum is very fixable

Does a great job cleaning. Only downfall is on the higher settings it has to return to the dock to charge for a while before finishing. But with the ability to create a schedule it’s is easy to work around when set in the middle of the night

Quiet and does a really good job. The tank hold quite a bit. I have dogs that shed and it keeps up with that and the dirt.

This Shark robot is a total game-changer! The vacuum and mop combo works flawlessly, and the sonic mopping really gets floors clean. Home mapping is accurate and the self-empty feature is so convenient. HEPA filtration captures everything and WiFi control makes it super easy to use. Highly recommend for busy households!

Smart system and easy to install. It does well notifying you of errors, like the roller needs clearer. There are errors that seem to be false, for example it thinks it’s on a ledge but it’s only bumped up against a floor vent. I still think it’s worth its value

It does a fantastic job of keeping the floors clean and looking great. It’s just a quick swap of the container for it to go between mop and vacuum, and it’s done away with our need to do either manually. It’s smart mapping of the house layout is wonderful, and it never tries to mop carpet.

Cleans well, quiet, and saves time. Great purchase!

I'm loving my Shark Robot Vacuum and Mop! Before this one, I had bought two Rombo Robot Vacuums, which I returned because they weren't efficient. When they mopped, they left lines and streaks, and the other one didn't vacuum properly. I decided to try the Shark Robot Vacuum and Mop, and I'm loving it. It leaves no streaks and vacuums very well. It's very good and quiet. I totally recommend it.

OMG this is by far one of my favorite purchases. I am a vacuum queen have way to many to count but this one is so amazing. I can go into the app at the end of a long day and send “Alfred”, that’s his name out and wake up to a clean floor and space I truly love it!

A great idea and value at the time but this will be a vaccum you'll need to babysit a lot. It gets lost. Stuck in corners, and dies. I spend more time looking for than enjoying the automation.