Customer Ratings & Reviews

Me and my girl friend went looking for a new vacuum and of course Best Buy was my first choice. We went in and started Just looking. I dont know much about this type of product so that is why I brought her. We was in the store for about 1 hour and had alot of questions but no one even bothered to ask if we needed any assistance. Thank god i brought my cell so i could google the reviews. We chose one and bought the shark because of excellent reviews. Took it home and setup was really easy. Went online to see if we could buy replacement filter local and found that it was 46 dollars cheaper on bestbuy online. So the next day went back to have it priced matched and Customer Service said i could not because i needed an email code, i told them there was no code sent to me it was on their website. To make a long story short I had to return the Brand new never opened Shark and buy it online and pickup in the same store. This was very disappointing and will not return to that store again. I will so my shopping for any item from bestbuy online and just have it shipped. Product A+, Price great, service terrible.

I was replacing a 10 year old Bissell with this Shark, which was on a great Black Friday sale and let me tell you this vacuum is amazing!! The power is great and love all the extra features it has, it is a breeze to handle and runs across floor and carpet smoothly.. can’t recommend this vacuum enough!!

Good suction and light weight. Convenient hose attachments.

Out of all of the vacuums I have purchased, the Shark is by far the best, this powerful little vacuum picks up everything. I love the fact that it is so light and that the canister can be removed so you can vacuum in the harf to reach spots. Did a lot of research to find just the right vacuum and this one is it, very happy with my purchase and the price I got from Best Buy.

This vacuum is really good. The only problem is that it can be unsteady sometimes and the lightest touch can knock it over! Other than that, it does a great job with pet hair and on taller surfaces.

Great vacuum for the price works well on rugs and vinyl floors

Great vacume, just doesn't have a height adjustment

This is probably the best vacuum we have ever owned. It has always been a struggle to find a durable and reliable vacuum that can get pet hair out of our carpet, and this does the job every time. I am so impressed with the lovely lines we have to show in our carpet after use. Easy to clean the filter and quick to maneuver. It doesn't take up much room when storing and we would buy this over and over again.

Best vacuum cleaner that I have ever had. Buy again

Super easy to use, great suction and does the job for our carpeted rooms and has a setting for hard wood floors.

Really easy to assemble ..So smooth and It works awesome on carpet on flat surfaces

This vacuum has powerful suction is light and comes with useful attachments.

Love it...great suction...light weight...easy access to attachments.

I liked the smaller size of this vacuum cleaner and it has turned out to be a very powerful machine. It is much better than my old Hoover and takes up much less room in my closet. The cord is a little short to reach from one room to the other and there is an attachment on the extension hose that gets in the way of getting into tight spaces, but otherwise I am very impressed with this purchase.

his Shark vacuum cleans deep carpets and hard floors effortlessly. Lift-away feature makes it easy to reach tight spots. Quiet, efficient, and worth every penny!

Great suction... years later. Easy to clean filters. Works on carpets and hard wood.

Easy to handle. Picks up great. Good price. Lightweight.

It's a easy to build model. Affordable , quiet and not too heavy. It was considered to be one of the best vacuum machine for 2025 . However, it takes physical efforts to move back and forth. I was very tired after using it. Wouldn't recommend it for who has arthritics.

The shark vacuum is amazing...great suction and its lightweight and easy to use.

Put in brand new LVP wood floors and needed vacuum that could do the job of cleaning everyday. Although it's not cordless, the vacuum runs very smoothly and picks up everything on the floor. Settings make it easy to switch between vacuuming hard floors and rugs/carpet. Excellent vacuum.