Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7905 reviews
(7,905 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very powerful and easy to manuver.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful and easy to maneuver. We have a long hair cat which sheds as you can imagine. After losing the last Shark in the divorce, I bought a second one. I vacuumed the floor with the central vacuum and then with the Shark Navigator and had to empty the canister twice in one room. Great for pets and if you have high corners that need to be vacuumed with the canister removed.
I would recommend this to a friend- Pros mentioned:Weight
Rated 4 out of 5 stars
Mr. Plump's input
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease to assemble, light weight. Satisfied with operation of sweeper
I would recommend this to a friend Rated 4 out of 5 stars
A nice replacement for my old vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was reluctant to replace my old upright model with a bag but I have been pleasantly surprised with this bagless vacuum. It is much quieter and I really like how it swivels. It is very easy to release with the foot release which at times makes it also very easy to lock back into the upright position which you don't always want it to do. I would give this 4 stars if it wasn't so tippy. Whenever I start using the accessories I can plan on it going crashing over.
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Excellent Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent vacuum. Picks up everything in its path. Small enough to fit in a small space especially if you don’t have much.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 4 out of 5 stars
Love my Shark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hadn't intended on getting a new vacuum until mine started smoking. I have 2 Welsh Corgi's and 3 cats, I couldn't believe how nice my carpet looked after I vacuumed with my new Shark. Normally I would try to get up most of the fur with, well lets just say I tried multiple ways. But with my new Shark all I had to do is vacuum. Ive had my Shark over a month and I still enjoy using it. If you vacuum under furniture this model will not work I think you'll need a newer model.
I would recommend this to a friend Rated 5 out of 5 stars
Love my Shark vacuums
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned many different brands of vacuums including Dyson, Hoover but the Shark brand is the best. My old Shark finally gave out so I bought 2 more. For this price, you can't go wrong. I got this one for $100. I have multiple long haired dogs so having 2 vacuums is a necessity. Love my Shark and will never buy anything else.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new vacuum. Very powerful and easy to clean
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piwerful suction, easy to use, works great on stairs
I would recommend this to a friend - Pros mentioned:Suction
Rated 3 out of 5 stars
Hard to vacuum on rugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I saw that other people complained thatvLike the suction when using on a rug is too strong, I thought I wouldn't have that problem because my rugs are not the thick kind. I was wrong. It's very hard to vacuum the rugs. It does work well on hardwood floors though.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's light, easy to switch accessories and awesome power! TOTALLY satisfied!
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best vacuum I have ever had. So lightweight and easy to use!
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Vacuum that does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a vacuum with good suction and this one does the job. Easy to move.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Powerful and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to put together and use. Powerful suction on bare floor and carpet.
I would recommend this to a friend - Pros mentioned:Performance
Rated 2 out of 5 stars
Works good for 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this in June 2025 and the motor for the brush already messed up but it worked good while it lasted but not worth the money.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Leticia,
Thank you for sharing your experience with the Navigator® Lift-Away®. We’re deeply unhappy to hear about the trouble this may have caused, especially since the brush motor stopped working after only a few months. We’ll be happy to see how we might help from there. Please give us a call at 1-855-427-5127, and our team will assist you. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Great little helper
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am thoroughly impressed with the performance of this Shark vacuum. As a cat owner, dealing with pet hair can be a challenge, but this vacuum has been a lifesaver. We affectionately refer to it as our little helper, thanks to its efficiency in picking up all the cat hairs. One of my favorite features is the detachable bottom part, which allows for easy transition to cleaning furniture with the hose. Overall, this Shark vacuum offers excellent value for its price. Highly recommended!
I would recommend this to a friend- Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Cleans up great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good suction easy to clean and easy to use love it
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum - very handy, very light weight, easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Best vacuum I have ever owned.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works great. Lightweight and super easy to control.
I would recommend this to a friend Rated 5 out of 5 stars
This thing sucks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum to replace our 10 year old Hoover. Though I really wanted the robot vacuum (since I'm the only one in the house that cleans...), this was a much better price. Definitely enjoy the portability since we have two sets of stairs in our house, and the attachments are great.
I would recommend this to a friend- Pros mentioned:Ease of use, Performance
Rated 4 out of 5 stars
Navigator review
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this vac. works really good. Easy to use.
I would recommend this to a friend