Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7905 reviews
(7,905 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
HAPPy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this product.... does the job!!!!!! Recomended !
I would recommend this to a friend - Cons mentioned:Size
Rated 4 out of 5 stars
Still Love it after a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a year with this vacuum I can still say that I love it. Works like a charm. I still am less than thrilled with how small the canister is but it was about the same as all the comparable vacuums at the time and something I knew at the time I purchased it.
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 kids and 4 dogs. This vacuum does a great job. I have used it for bare floors, on carpet, and detached to clean out my car. Great suction, gets up pet hair well. I filter gets dirty fast, and the container has to be emptied regularly.
I would recommend this to a friend - Pros mentioned:Suction
Rated 1 out of 5 stars
Not worth ot, tarnishing to Best Buy reputation
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, while thos vacuum has an overwhelming amount of positive reviews, unfortunately, this will not be one. Roller motor died, not even a year yet, unacceptable. Troed to open the base so 8 can see what the issue is, i camnot seem to find the ghe right hex, allen wrench for whatever these screws are. I agree with a lot of other reviews fhat the attachments are horrible and lacking as well as the ridiculous detachment of parts, but I kept it anyway because the suction was strong. So take heed Shark and beat buy, this is am item thay I have not had for even a year and it's going in the garage. What does thay meab for you bothe manufacture and retailer? For tha starters I always bought hoovers with Bissell a second. Seems I was wrong to switch to a shark. Best buy, I ha e always biught from Amazon but have tried to give my local businessy business as I believe in a gair olaying field. Again, Ibguess I was wring there as well. Had I bought this from Amazon I guarantee to you I would be able to return it even now almost a yr later.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Jose,
Thank you for taking the time to leave a review.
We're so sorry to hear that your Shark Navigator stopped working. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Very Solid Vacuum Cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reviews led me to buying, after my first use I knew I had made a good decision. First use on basement carpet made it look as clean as when it was first laid. Price was right and I am extremely happy with it.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
So far, so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction. We like having a canister instead of those filters. It’s working as we had hoped so far. We bought it six months ago. It’s our first Shark.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well pleased with this product. Like the versatility of the design. Easy to empty and clean. Not complicated to operate the various functions. Recommended.
I would recommend this to a friend Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long for hard to reach places. Adjustable suction.
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble, light weight and no filters to buy. The filters that come with the vacuum remove and wash and put right back in never have to replace
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it. I am impressed on how well it worked on my carpet.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vac!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only owned this vac for a short time, but have nothing but good to say. It is picking up way more than my old vac. The generous manufacturer's warranty gives me piece of mind as well.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Vacuum! Have two little kids so they are always making messes! The shark picks it right up! Only thing about this is to change the filter!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
best Vacuum for any price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always owned Dyson vacuums they are good but very high price. The Shark out performs the Dyson and is only 1/3rd the cost. I am a Shark fan for life now
I would recommend this to a friend - Pros mentioned:Weight
Rated 4 out of 5 stars
Satisfied with product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall impressed with vacuum cleaner. Does a great job wether it be floor or carpet. Light weight easy to transport. Swivel is ideal. Only thing I wish this the collection container was a lot bigger, so you wouldn't have to make so many trips to empty it out.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Incredible Vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for anyone who has pets! The suction is awesome , and the fact there are no bags was a major reason why I bought this! This is incredibly light and easy to use!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite vacuum ever!!! The amount of stuff this thing picks up is amazing. Very satisfied with my purchase, would purchase again.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum I have a dog she sheds a lot and this vacuum picks up everything also dust I can see it in the vacuum. Over all it’s a good vacuum
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good Solid Vacuum -Shark Navigator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this Shark is working out great for us. We have a couple of dogs and a cat which means hair everywhere. This vacuum cleans it all up with no problem and is easy to use with some of its convenient options.
I would recommend this to a friend Rated 3 out of 5 stars
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this vacuum for about a year now. It works well, however I notice that it spits back a lot of dirt while you’re using it. I can feel it hit my feet while I’m vacuuming. I’ve made sure I’m using the right settings for carpet vs flooring, but it’s still happening. Likely going to purchase a new vacuum because of it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for taking the time to share your experience with the Shark Navigator Lift-Away Deluxe Upright Vacuum. We're glad to hear it's been performing well overall, but we're sorry to learn that you're noticing debris being expelled during use—especially after confirming you're using the correct settings.
This isn't the experience we want our customers to have, and it may suggest that part of the airflow or filtration system needs maintenance or replacement. We'd appreciate the opportunity to help troubleshoot and potentially resolve the issue before you consider replacing the unit.
Please reach out to our Customer Service Team at 1-855-427-5127, and we’ll be glad to assist further.
Kind regards,
Shark Clean
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great suction!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased so far. It has so much suction that I find it hard to move unless I back off the suction a bit. Great for picking up pet hair off my rugs and hard surface floors. Easy to empty the bin.
I would recommend this to a friend









