Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 8067 reviews
(8,067 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Awesome vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With 3 dogs, a strong vacuum that can pick up dog hair is a must. The Shark is the best one yet. And no smell afterwards. I love it!
I would recommend this to a friend Rated 5 out of 5 stars
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift. Was a big hit! The receiver of the gift loves it.
I would recommend this to a friend- Pros mentioned:Suction
Rated 4 out of 5 stars
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a warranty replacement for another Shark. This vacuum is harder to push. The other one almost vacuumed the carpet itself. Seems to pick up quite a bit. Not sure if i’ll End up keeping it.
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has great suction and cleans up very nicely. The only downside is that you cant get shag carpet with it
I would recommend this to a friend Rated 2 out of 5 stars
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this vacuum to replace our previous lift away that died. I am very disappointed in this one. It came with two attachments, which would be fine IF ALL OF THE OTHER ones that I had from my previous lift away fit on this one. It is supper frustrating that the design for attachments cant stay the same. I also find this one to have super stiff tubes making it difficult to maneuver when you remove the wand. These products are not cheap, and definitely do not last a life time. The attachments should work across the products.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello JenniferW. Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the new vacuum hasn’t met your expectations. We understand how frustrating it can be when attachments from previous models aren’t compatible, and we appreciate your input on this design change, hose stiffness and maneuverability. If you’d like assistance with finding compatible accessories or tips for easier use, please reach out to our customer care team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean.
- Pros mentioned:Performance
Rated 5 out of 5 stars
It is just as my research lead me to believe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several vacuum cleaners over the years and have never been completely satisfied with any--until now--this vacuum is just as my research leads me to believe--it's great!
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Nice light weight vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something lightweight that would do the job of a heavy duty vacuum and this unit fits the bill. I like the lift away feature. Good vacuum to pick up pet hair.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great light weight vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new shark vacuum! It really picks up the dog hairs, is easy to empty and can be taken apart to use on the furniture. Just what I had been looking for!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Heavy Duty Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy Duty Vacuum is the best, I WAS TRYING TO TEST A DIFIRRENT BRAND BUT AFTER I SAW REVIEWS I DICIDED TO KEEP USING THIS MODEL LOVE IT!!
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 4 out of 5 stars
Shark Vacuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum. picks up a lot of hair and gets tangled around the blade. Works well on carpets. It does have a tendency to fall. Overall a nice vacuum for the price.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome for Animal homes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum, I have three cats and a dog and it works great. I have never had a vacuum this good and it's very versatile.
I would recommend this to a friend - Pros mentioned:Suction
Rated 3 out of 5 stars
Watch what you pay for !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected it to be. The suction was great, but it was cheaply made. I'll see how it holds up and for how long.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your vacuum cleaner didn't meet all the expectations. We will absolutely share your feedback on this Shark's design with the relevant teams for consideration on future products. If you need any help with your vacuum, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for dog hair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life changing.! I should’ve bought one once the minute I moved into my house. I have three dogs and it’s so much easier to clean up.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vaccum is awesome. Your carpet isnt clean until youve used this vacuum, as it pulls out the dirt that has worked its way down. It also does a great job on hardwood floor.
I would recommend this to a friend - Cons mentioned:Cord length
Rated 5 out of 5 stars
Excellent cleaning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using a Kirby for 30 years this was impressive to use. The short hose and lack of stability while not attached to the carpet brush is sometimes irritating.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Excellent product for the price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacumme is sturdy and has good suction. I have only used this brand and will continue to use it. This after I had used other vacuums.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Tae
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I over love this vacuum. It’s everything and more.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Shark do do do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Shark Vacuum. Bought myself one and my mother 2 (one for upstairs and one for downstairs). Great suction and can be portable for stairs and car.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, almost too strong, lol. Only wish the extension hose had a bit longer reach, but otherwise a great machine!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Shark vacuum cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum has performed well and does a good job of picking up dirt and dust.
I would recommend this to a friend









